Morton, Page *
Joscelyn Frances Morton
To obtain a writing position with your company.
An enjoyable and ever-changing work environment.
New challenges to advance my skills.
Published credit to the author(s) of content.
GameStop Address: 13006 Shelbyville Rd #103, Middletown, KY 40243 Phone: 502-***-**** August 2017 – November 2017
Worked part time to help maintain order during busy hours.
Required to greet customers, run the register, complete closing expectations, clean and maintain cleanliness throughout the day and use store equipment to label, count and organize product.
Gained experience working with technology, learned how to understand and operate the detailed filing system for GameStop’s large inventory.
Developed my people skills by learning how to listen to customer’s descriptions of their preferences and choose the best product to meet their expectations.
RESIGNED to help my mother through emergency surgery and extreme medical complications. Dairy Queen Address: 9515 US Highway 42 Prospect, KY 40059 Phone: 502-***-**** October 2015 – Address: 6603 W Highway 22, Crestwood, KY 40014 Phone: 502-***-**** January 2016
Successfully completed the Sanitation Course for foodservice Managers conducted by the Louisville Metro Department of Public Health and Wellness. Tested: December 5, 2015 Expired: December 4, 2018
Returned to the Prospect DQ as a management trainee, was then promoted to management and transferred to the Crestwood DQ to improve that store.
Worked closing shift as the only manager. In charge of keeping the crew working, insure drive thru was quick and efficient, solve any issues that may arise, keep customers happy and make sure the store was locked up and prepared for morning shift.
Gained valuable understanding of management expectations and responsibilities, settled crew disputes, learned to run the store alone and make correct in the moment decisions when higher ups weren’t available.
Received individual complements from multiple customer surveys.
Left the company to take care of family and focus on school. Thorntons Address: 13302 US Highway 42 Prospect, KY 40059 Phone: 502-***-**** May 2015 – September 2015
Full time third shift (10pm-6am), only employee on third shift, six days a week with overtime upon request.
Required to keep the store running overnight and insure everything looked good when the manager arrived in the morning by restocking merchandise, sweeping and mopping, cleaning machines, making coffee, cooking breakfast, changing gas prices, counting lottery, closing shift, completing paperwork, putting paperwork in the computer, and signing for and scanning in truck deliveries (Store Tracker technology, McLane paperwork and technology, Gasoline and Donut/Fruit truck).
Strengthened personal confidence in my ability to handle money, communicate with customers/superiors, work alone and work under pressure.
Acquired in depth multitasking and prioritization skills, by working diligently to insure tasks where done on time, regardless of the number of customers.
RESIGNED to focus on school.
Morton, Page 2
Dairy Queen Address: 9515 US Highway 42 Prospect, KY 40059 Phone: 502-***-**** May 2013 – November 2013
Worked part time during high school and came in when they needed extra help.
Required to make blizzards and other dessert items, work the register, take orders with drive through head set, accept payment, correctly bag to go orders, make sure customers received all the correct food, cleaning machines, sweeping and mopping, and closing procedure.
Strengthened group communication skills and learned the importance of getting to work on time.
Acquired the ability to remain calm during rushes of people and focus on getting tasks done quickly and efficiently regardless of the pressure.
North Oldham Address: 1801 N State Hwy 1793, Goshen, KY 40026. Phone: 502-***-**** Graduated High School May 2014
Dual Credit Program: Achieved a 4.0 GPA Junior year and used that to apply at the University of Louisville a year early. Application accepted, enrolled at UofL in 2013. o Senior year, enrolled in two classes at NOHS; attended four courses at UofL. Standing as a high school student was irrelevant in college classes; as attending college classes, on a college campus, with other college students, my professors expected nothing less than college level work. o This was a great learning experience for me and it gave me a good head start in college. University of Address: 2301 S 3rd St, Louisville, KY 40292 Phone: 502-***-**** Graduated Louisville August 2020
Major in Communications
Minor in Psychology
Dean’s List Twice
1. Terry Baker Owner of CuddleBugs Embroidery Phone: (502) 435 – 7081 2. Chelsea Culver Western Kentucky University Student Phone: (502) 905 – 7529 3. Jessica Gerlach Stay at Home Mom Phone: (502) 759 – 5069