HITESH V. DODIYA

Cell No: 937-***-**** Email : adgtxs@r.postjobfree.com

adgtxs@r.postjobfree.com

OBJECTIVE

To work with an organization, which can provide me constant learning, leading to intellectual growth, enhance my creative skills and to achieve top cadre by setting benchmarks both at organizational and personal front and making positive contributions towards the organization.

TECHNICAL QUALIFICATIONS

ERP and AIDC Software - Implementation / Training / Support

EPR Implementation Prepare User Training Material and give user Training

Understand Client requirement, Co-ordinate with Client and Developer team

Testing and Update management, after sales Support to Customer

Ticket Management, via Remote support, Chat and Emails

Team Management, Customer Site Visit & Gap Analysis

Managing and maintaining a Microsoft Windows Server 2003/2008 Environment

Managing and Maintaining Physical and logical Devices

Managing Users, computers and Groups

Managing and maintaining Access resources

Managing and implementing disaster Recovery

Implementing Managing and maintaining a Microsoft Windows Server 2003 Network infrastructure

Implementing Managing and maintaining IP addressing

Implementing Managing and maintaining Name resolution

Implementing Managing and maintaining network security

EXPERIENCE

02/2018 to Till Date– Kaira Can Company Limited – Kanjari (Anand) – Post Sr. EDP Executive

Working as dept. head and manage 3 unit of Company ( Kanjari Factory, GIDC factory and Anand Office),

Manage all IT related issue, and report to General Manager and HO Mumbai

Implantation and maintain ERP Software, Software packages and HR Software

Set Backup process and manage backup of File server, SQL Server, Tally server and Oracle server

Manage Smart office attendance software and spear mail server

Manage all IT asset and full fill new requirement of IT Hardware, Software and asset

Deal with Supplier, vendor for purchase new hardware,Software and AMC

Working With SQL server, Oracle server and Tally server

Update software and Windows server and client update

03/2017 to 02/2018 –Intellicon PVT LTD – Post: Sr. Software support Engineer

AS-IS and To-Be study and record maintenance

Prepare, Track and follow “Gap-analysis report”

Project Implementation at client-site

On-Line Customer Support thru RDP and Team Viewer,Remote Software

Respond to customer queries via inbound calls, emails, chat and Tickets

Software support to various customer

Maintain, manage and support AIDC application like trance and trace, warranty tracking,Vendor management etc

Working with MS SQL, IIS Database installation

Configuration installation and support software

06/2014 to 12/2016 -UniMak Software PVT LTD (Navigator-ERP) – Post: Support / Implementation Executive

AS-IS and To-Be study and record maintenance

Prepare, Track and follow “Gap-analysis report”

Project Implementation at client-site

Prepare training materials

Provide software training at client-site

Handle Testing,change management

Co-ordinate with development team and Customer

On-Line Customer Support thru RDP and Team Viewer,Remote Software

Respond to customer queries via inbound calls, emails, chat and Tickets

Management System

12/2012 to 15th June-2014

IT Executive CMS Info sytem PVT LTD posted At Muthoot Fincrop LTD –Post: IT Executive

Working under CMS Info system PVT LTD and post as IT Executive in Muthoot Fincrop LTD

Take care of All IT Problem of Sauratra and Kutch location Near about 40 branches of Muthoot Fincrop LTD

Day to day communication with IT Head office and Users

Working with Various Hardware like Desktop, Printers, Scanners and computer Equipment likeDell, Lenovo, PCS,Canon, EPSON etc.

Communication for purchase new hardware, software as configure software update Working With Application server Windows 7 as well as Windows Application like outlook MS office, open office etc.

Installation And configuration All Hardware and computer Equipment for new branch opening

Co-ordinate with User and IT Manager as well as solutions provide all user when needed

Maintaining Security of Systems by implementing Symantec Antivirus, Applied and configure antivirus policy Software & other miscellaneous security tools.

12/2010-12/2012

V-Edge Software Lab (Child company of Zylog System Ltd ) – Post : Team Leader

Working under M/s. R.T.O and Zylog System. Ltd as Team Leader

Manage and Handle of 22 team member also recruit new employee maintain their attendance, resolved their problems

Handle and manage Sarathi project (driving license) of Rajkot site, Day to day communication with R.T.O officer and Region Manager

Maintain Application server and Database Server (Oracle)

Handling day-to-day systems administration Scheduling, Planning and implementing backup activity for all servers.

Installing and configuring software and hardware.

Maintaining Security of Systems by implementing Antivirus Software & other miscellaneous security tools.

Up-to-date documentation of Sarathi project of Rajkot Site

Management and Supervision.

8/2007-12/2010 : CMS INFO SYSTEM PVT LTD (FMS ENGINEER)

3.1 System Administrator (CRIS Project): 18TH AUG. 2009 TO 20th Dec.

Working under M/s. Central Railway information System

It’s an 0 down time site, and provide 24X7 support

Maintain Application server and Database Server (Oracle)

Also Maintain CISCO L2 and L3 Switches

Maintain COA Application (Control Office Application) and its users and groups

Handling day-to-day systems administration tasks that include planning, installation,maintenance and upgrade of all Windows Servers and Network Equipment.

Scheduling, Planning and implementing backup activity for all servers.

Installing and configuring software and hardware.

Managing materials movement and inventory.

Preventive maintenance of all Hardware – as per Requirements, which required lots of planning & scheduling.

Installation and configuration of Windows XP and Windows Vista Client with Raid

Maintaining Security of Systems by implementing Antivirus Software & other miscellaneous security tools.

Up-to-date documentation and troubleshooting of systems.

Management and Supervision.

Daily Backup Database Servers

3.2 Worked as a Field Engineer. 1st April 2008 to 17th Aug 2009.

3.3 System Administrator: 23Aug.2007 To 31st March2008.

EDUCATION

I have completed H.S.C in GSHEB in 2001

I have completed B.com in Saurastra Uni. in 2004

I have completed P.G.D.C.A in Saurastra Uni. in 2005

I am passing M.C.A in IGNOU

PROFESSIONAL EDUCATION

M.C.S.E (Microsoft Certified System Engineer)

Microsoft Certification ID : 6806799

SKILLS AND KEYWORDS

HARDWARE: -

HP Proliant Series Server, IBM E Series Server, Dell, IBM, Lenovo, Desktops and Workstation

OPARATING SYSTEM:

Windows NT/2000/2003/2008/XP/Vista/Windows 7/8/10

NETWORK:-

SMTP, POP3, IMAP, DNS, DHCP, TELNET etc.

WINDOWS / LDAP:-

Active Directory 2000/2003/2008.

REMOTE SUPPORT:-

R Admin,Remote Admin, VNC, Dame Ware, Team Viewer, Windows Terminal.AnyDesk,AmmyAdmin

SOFTWARE CONFIGURATION:-

IIS, Office 2000/2003/2007, Outlook 2003/2007, Open office and Lotus Notes, Leap office SAP Client

PROGRAMING KNOWLEDGE:-

VB, HTML, MS Access, Oracle, MS SQL, IIS

PERSONAL INFORMATION

Father Name : Vrajlal V.Dodiya

Date of Birth : 17th May 1984

Gender : Male

Marital status : Married

Present Address : 19,Rameshwaram Soc, Nr Arunoday Soc.

Bavisgam Raod,Vallabh Vidhyanagar,

Anand(Gujarat)

Permanent Address : Radhe Krishna

9, Maninagar

Mavdi Plot –Rajkot

HITESH DODIYA

Contact this candidate