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Manager Support

Pretoria, Gauteng, South Africa
10 000
September 30, 2020

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Curriculum Vitae

Ilonka Louw

"Try not to become a person of success, but rather try to become a person of value."

Albert Einstein


Surname : Louw

Full name : Ilonka

ID number : 710-***-**** 080

Date of birth : 11 August 1971

Sex : Female

Driver's license : Yes, Code (08) EB + PDP

Home Address : Pretoria

Telephone number : 083*******

Nationality : South African

Email :

Willing to relocate: Yes












Courses successful completed : Hospitality Service

: Computer Operators

: System maintenance

: Data Communication Services

: X.25 Networking

: IEEE Lan Architecture

: Bridges, Routers and Gateways

: Management and Security : LAN Fundamentals

: LAN Operations

: WAN Fundamentals

: Protocols & Internetworking

: Management Principles

: Intro to Cisco Router configuration

: Advanced Cisco Router configuration

: Microsoft Office 2010

: Internet Explorer

: Brain profile & Mentorship

: Management assessment

: Management development


Most Recently

Koenig SA:

Post : Operations Manager / Health and Safety

Period of working : Oct 2018 – Aug 2020

Main job functions

1.HSE and Quality control manager

2.Hosting services

3.ALL Administrative tasks

4.ALL Booking enquiries

5.Keepeing Expenses and income sheets dialy up to date


7.Stock purchases and stock take

8.Staff relations

9.Delegating responsibilities to ensure high standards

Ettienne van Vuuren – CIO +072-**-***-****

Cheetah Paw Eco Lodge:

Post : Operations Manager

Period of working : June 2017 – July 2018

Main job functions

1.Guest receiving

2.Administrative tasks

a.Booking enquiries

b.Expenses and income sheets

c.Use of Nightsbridge booking system



a.Stock purchases and stock take

b.Menu planning

5.Staff relations

Delegating responsibilities to ensure high standards

Tania Scheepers – Manager 071-***-****


Post : Project Administrator

Period of working : July 2015- October 2015

Main job functions

Configuration management of project documentation (electronic and hard copy)

Tracking of and Distribution of documents

Tracking review process of documents

Boundary Clarification meeting minutes MICSSA meeting minutes

Recording, compiling minutes and confirmatory notes for approval

Scheduling meetings and coordinating diaries

Arrange venue for meetings and workgroups

Khauleze IT Solutions:

Post : Project Manager : Contract Manager

Period of working : Contract basis per project

Main Projects:

Project : FNB Menlyn

Project : Soshanguve

Project : Park Street


Bureau Govnet, Central Computer Services:

Post : Principle Network controller

Period of working : 6 years

Reason for leaving : Better opportunities

Main job functions

Account Manager for Northern Province handling all network development, coordinating all installations and project meetings. Support on the route and switching networks in the Province with the support of the Province helpdesks.

I was responsible for two sub-ordinates, liaison with departments and Telkom. The support was mainly on Cisco routers on the network and Telkom line installations and fault finding. The Cisco network consists of Nodal routers, town concentrators and site routers.

Support for these networks consists of Layer 2 and Layer 3 switching and interactive communications with various parties involved.

Dept. of Public Service & Admin:

Post : Control Network controller

Period of working : 6 years

Reason for leaving : Better opportunities

Main job functions

Y2K roll-out

Novell 4.11 Back-up System Administrator.i

NT mail server backup Administrator (MS Outlook).

Setting up of all network and standalone pc’s.

Troubleshooting on network.

I overseed the PQN maintenance contract.

I am responsible for all Network related accounts.

User training on packages such as E-mail, etc. (from clerks to minister)

I am the chief user clerk for our section, responsible for all orders.

Network support on hardware & software to users.


Post : Snr. Lan Support Technician /

: Contract Manager

Period of working : 8 years

Reason for leaving : Better opportunities

Main job functions

Supervisor at DPSA and SAMDI. In charge of 4 LST’s.

Responsible for liaising with the client on the following aspects:

oPurchasing of new software

oPurchasing of new hardware

oUpgrading of hardware

oMaintaining unique systems

Installation of all desktop pc’s, laptops, Novell clients and exchange users.

Creating of users on the Exchange server. Assist the Lan administrator.

Administrator on a unique system called “DG submission

Responsible for the dept. telephone system. Updating the PABX, creating of monthly accounts on the PABX.

Voicemail installations.

Liaising with the DG.

Liaising with outside companies the render IT services to the Dept.

Responsible for all relevant IT SLA’s.

Dial-up setup for users.

- Contact management for all contract regarding IT related issues.

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