Executive Office

HEMANT SINGH

T-***, *rd floor, Baljeet Nagar, New Delhi-110008

Contact: +91-901******* Email: *********@*****.***

Career Obejective:

Seeking assignments in an organization of repute, this provides me avenues for professional learning and makes good use of my technical skills and encourages individual growth

Jul 2012 to May 2020 Conduent Business Services India LLP Noida

Senior Analyst

Profile

QC of daily processing work, completed by team.

Creating SOPs and documenting all the Business required documents and to ensure

periodic updates into it.

Responsible for processing critical Transaction processing activities.

Having sound understanding of various Defined Benefits Plans prevalent in US Retirement

Industry.

Good understanding of various legislative and regulatory changes in US Employee

Benefits space and able to understand the impact of those on the client aligned.

Conducting Client specific trainings and providing active support to Seniors & Peers in my

team.

Ensuring regular & timely communication between US Team and India Team.

Responsible to work on client and internal escalations and device strategy to ensure

smooth & seamless client delivery.

Develop and maintain documentation of process flows, administrative summaries and

standard operating procedures; also identify and assist in the execution of process

improvements.

Responsible for coordinating with various workgroup in connection to Data/Document

requirements with multiple parties.

Jun 2011 to Jan 2012 Sigma Outsourcing India Pvt. Ltd. Delhi

MIS Executive

Create MIS reports for daily collection.

Coordination with field executives.

Technical Skills

MS Office, Internet Applications, Multimedia software, programming

EDUCATIONAL CREDENTIALS

B.C.A., 2008

Rajasthan Vidyapeeth University, Udaipur

XII, 2003

R B Gurukul Sr. Sec. School, Rajasthan Senior Secondary Board, Ajmer

X, 1998

Govt. sec. school, Rajasthan Secondary Board, Ajmer

Personal Details

Father's Name - Prem Singh

Birth Date - 17-May-1985

Marital Status - Married

Permanent Address - A-137, Kanta Khaturia Colony, Bikaner

Language known - Hindi, English

Hobbies - Computer Games, Hollywood Movies

Date : (Hemant Singh)

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