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Manager Engineer

Wilson, NC
July 31, 2020

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Ishmael Mosby



Over 15 years of experience in large-scale enterprise-level software product development and release management.

Proven ability to build and run a high performance software release organization.

Process and best practice enthusiast with ownership of deployment/build methodologies, release cutover and risk assessment for SDLC (Release Life Cycle), CMMI and Agile/XP.

Software Configuration Management (SCM) in both government and commercial projects.

Updating SCM plans, implementing SCM processes, and providing technical expertise to allocate resources and software installations.

Extensive experience with Subversion, Hudson, Maven, ANT, Serena PVCS and Perforce in mapping software products to code control system.

Experience in all aspects of product development life-cycle including: development, quality assurance, clients support and release engineering.

Hands on experience in Java web development, bash, and python.

Worked with several tracking tools such as Serena Business Manager, Service Manager, HP Service Center, and JIRA.

Performed builds management in both Unix and Windows environments.

Participated in deployment of releases to production environments

Evaluated various SCM tools in accordance with the company’s needs.

Technical knowledge on EC2, Identity and Access Management (IAM), S3, VPC, AWS CodeBuild, and CodePipeline

Experience with Docker



CM Tools: Rational Clear Quest, Clear Case, ClearQuest Web, CVS, PVCS Version Manager, Serena Business Manager, CollabNet TeamForge, Visual SourceSafe, Perforce, TrueChange, RCS, CMS, Razor, Actuate Reports, Wise Installation Studio, Macrovision InstallShield, Team Foundation Server 2010, HP Qualilty Center, HP Service Manager, SharePoint 2010

OS: Windows 10, AIX/HP/SOLARIS UNIX, Ubuntu, Centos Linux

Dev Tools: Eclipse, MS Visio, MSDEV 6.0, MS Visual Studio 2010

DevOps Tools: Git/Github, Subversion, Version One, Ant, Maven, Sonar, Jenkins, Bamboo, Luntbuild, Quickbuild, Nexus, Artifactory, Apache Tomcat, Weblogic, GitBash, uDeploy, Cloud Technology, AWS, Puppet

Databases: Oracle 9i, DB2, SQL SERVER 2008, PLSQL, S3, RDS

Languages: C, C++, Cold Fusion, Java, PowerBuilder, MS Visual Basic 6.0, MS VB.NET, Oracle


Five 9 Group Inc, Suitland, MD 08/27/2019 - Present

Software Configuration Management Analyst Client: Bureau of Census

Administrator for Serena Business Manager v11.3

Administrator for Serena PVCS Version Manager v8.6

Deployment of files to Test and Production environments

Perform Quality Assurance on release notes and software requirement specification documents

EASi LLC, Wayne NJ 05/29/2018 – 11/9/2018

Software Configuration Management Analyst Client: BAE SYSTEMS

Provided guidance to users using Bitbucket

Created projects and repositories in Bitbucket

Jira Administrator for software projects

Used Git as version control tool

Conducted Change Control Board meeting with management and subject matter experts to discuss problem reports that impacted one or multiple projects

Created document explaining process for communicating bugs and problem reports impacting one or more projects.

Direct Diversity Woonsocket, RI 05/03/2017 – 08/31/2017

Senior Configuration Management Analyst Client: CVS

Provided DevOps experience in retail environment for CVS

QuickBuild administration: creating user accounts and administering permissions

Jenkins administration: creating user accounts and administering permissions

Subversion administration

Using Serena Business Manager for Requests for Change

Management of continuous integration and continuous deployment environment

Designed multi-release automated deployment scripts on weblogic using Ant

Provided troubleshooting for build and deployment issues

Provided 24 x 7 support

Used AWS AMI(s) to launch EC2 instances

Configured AWS CodePipeline and performed builds using AWS CodeBuild

IAM: experience creating and managing IAM roles and policies

Infrastructure development on AWS by employing services such as EC2, RDS,VPC, etc

SaiTech, Inc Springfield, VA 02/08/2016-06/2016

Continuous Integration Engineer/DevOps Client: US Customs and Border Protection

•Designed, deployed and managed a continuous integration system which includes automated testing and automated notification of results

•Served as Subject Matter Expert to create automated software build processes in support of ongoing software development efforts

•Provided day-to-day support to manage development tools, code repositories and utilities currently deployed, upgrading when necessary

•Maintained build environments, build history, and communicate results

•Troubleshoot compile and build failures, and facilitate resolution

•Created and maintained continuous integration process documentation.

•Provide continuous integration training as needed.

•Installation and administration of Bamboo and JIRA

•Worked with DevOps tool chain

•Working experience with Git/GitHub version control tool

Collabera IT Staffing Sparks, MD 05/06/2015-08/28/2015

Release Engineer / DevOps Client: PHH Corporation

Worked on the disentanglement project of PHH Corporation and Element Corporation

Work directly with teams to establish and create & design the release plan.

Administrator of automated build tool Luntbuild, Artifactory for Maven, Subversion, and Subversion Edge

Creation of project branches within luntbuild

Start and restart of Apache Tomcat

Provided troubleshooting of build and deployment problems to the various test environments by examining the log files

Resolved incident tickets and change requests from ticketing system Service Now

Participated in Go/No Go meeting

Made changes and updates to build scripts

Worked with DevOps tool chain

Quality Software Services Incorporated(QSSI) Columbia, MD 03/2014- 03/2015

Release Engineer/DevOps

Working on CMS (Center for Medicare and Medicaid Services) website project

Plan for processes and tools with the intent of creating a well-integrated build and release system.

Drive improvements to our build and release scripts, tools and processes

Define best practices for source control, continuous integration, automated testing and release management

Working with CollabNet TeamForge tailored for Center for Medicare and Medicaid Services

Creating jobs/projects in Jenkins

Perform builds using Jenkins

Configuring various plugins and tools within Jenkins

Creating users, roles and assigning rights in Jenkins

Use of Subversion and Git/GitHub as repositories

Use of Nexus for repository for artifacts

Deploying artifacts to Apache Tomcat

Responsibilities to include deployment of artifacts to implementation and production environments

Attending daily Go/No Go Meetings to determine what Change Requests were approved

Use of CI/CD using Agile

JIRA Administration

Updated JIRA Claims

Perforce Administration

Performed daily merging of branches using Perforce

Updated Sharepoint website links

Global Business Consulting Services Inc, Richmond, Va 10/2013-02/08/2014

Consultant as Build Engineer / Release Engineer Client: Capital One

Creating new jobs in Hudson

Configuring Hudson job template field values

Performing continuous builds using Hudson

Use of Subversion as repository for source code

Use of Ant and Maven to create artifacts to releases.

Using Sonar for code quality check

Troubleshooting build errors found in Hudson builds

Performing CI/CD using Agile Scrum

Creating stories with tasks in Version One

Worked with java applications and Apache Tomcat

DevOps environment

IT-FOKUS, Copenhagen Denmark 02/2012-9/29/2012

Consultant as Build Manager / Release Engineer Client: Computer Sciences Corporation

Participated in deploying releases to production environment using proprietary deployment toolkit Master Installer Script(MIS)v2.4

Gathered information from various resources: communicating with colleagues and reading of documentation to create CM plan for Infrastructure Platform of the SKAT Modernization project

Storage of source code, documents, and other artifacts in Perforce P4

Checkout of package artifacts from Perforce.

Knowledge on use of Maven to build binary artifacts

Use of Subversion for version control

Research on use of Jenkins in continuous integration.

Use of HP Quality Center for defect tracking

Planned Systems International, Arlington, VA 01/2011-10/4/2011

Consultant as Configuration Manager / Release Engineer Client: HP Enterprise Service

Supported Military Health Services Project

Installation of Serena PVCS Version Manager(VM) 8.4 and Serena Business Manager(SBM) 2009 R4

Create user accounts and grant permissions/privileges

Instruct end users on setting up web client for both VM and SBM

Train end users on using VM and SBM

Install Java Runtime Environment on end user machines

Create and configure project databases

Set up the baselines within the project databases

Submitting new tickets and reports in SBM

Install of the latest patches to VM and SBM

Upgraded PVCS VM 8.2 to VM 8.4.3

Upgraded Serena Business Mashups to Serena Business Manager

Installation of Team Foundation Server 2010

Administrator for Team Foundation Server 2010

Automated CR/SR word document using Team Foundation Server

TASC, INC, Washington, DC 9/2009-10/13/2010


Performing CM duties for two programs:

1.Identification of all hardware and software items of projects

2.Control of items using software change control request system

3.Keeping up with the status of software change requests

Created software change request form

Participation in creation of web-based software change request form

Creation of baselines for several projects

Interaction with development, project, and program management

Installed and configured Perforce software for CM process

Created Configuration Management Plans

Created user manual for budget distribution application

Performed inventory of hardware and COTS software

B2B Solutions, LLC, Richmond, VA 5/2008-12/2008

Consultant As: Configuration Manager Client: Circuit City

Administrator of Serena PVCS Version Manager 7.5

Provided training on use of Serena PVCS Version Manager to CM personnel

Creating user accounts and granting permissions

Verification of labels on revisions

Reviewing of Configuration Item Lists

Responsible for approving or rejecting build requests

Creation of configuration management plans

Researching several change/revision control tools

General Parts Inc., Raleigh, NC 5/2007-5/2008

Sr.Analyst / Release Engineer

Focal for handing off of releases from development team to quality assurance team

Researched packaging and installation tools and was responsible for purchase of Wise Installation Studio

Hands on building/creation of installer files using Wise for several projects

Implemented a secure way of moving code from development to quality assurance

Responsible for management of space in configuration management workspace

Created user accounts and passwords in CVS

Testing build packages on test machines

Apex Systems, Inc., Raleigh, NC 11/2006-5/2007

Build Release Engineer / Consultant As Clear Case/ClearQuest/CMVC Administrator Client: IBM

Performed system administration duties for Clear Case, ClearQuest, and CMVC

Created user accounts and passwords

Helped users to reset passwords and revalidate userid(s)

Provided guidance with software installation

Provided solutions to defects within tracking system using ClearQuest Web

Provided solutions to defects within tracking system of CMVC

Ciber, Inc, Seattle, WA. 12/2005-10/2006

Consultant As: Build Release Enginer Client: Boeing Commercial Airlines

Focal for the Release/Configuration Team for the Wichita Transition Project

Participated in the creation of Wichita Transition Process Description document

Coordination with solution providers and project managers in the movement of software

Deployed CAD/CAM software to Boeing Partners as well as non-Boeing entities

Administrator of staging area for solution providers

Plan and track the movement of configuration items

Involved with status accounting and reporting of configuration items

Hudson Global Resources, McLean, VA 01/2005-6/2005

Consultant As CM Tool Specialist Client: National Archives and Records Administration

As a CM person, following duties were performed:

Analyzed the current processes and procedures and made recommendations for their efficiency and improvement.

Participated in peer review of documentation for Electronic Records Archive (ERA) project.

Prepared monthly metrics reports for CM through use of ClearQuest. Created practice views and vobs using Clear Case.

Responsible for the administration of the installation of Rational Analyst Studio to Electronic Records Archives (ERA) servers (Dell PowerEdge 2650 and PowerEdge 1750).

Upgraded Rational and Clear Case from version 2003.06.13 to version 2003.06.14.

Install of Rational Clear Case LT Client and ClearQuest to ERA server.

Install of Oracle 9i to ERA servers.

Performed diagnostics of any problems that occur with hardware and software used on ERA servers.

Setup configuration of servers to be used in production environment.

Affiliated Computer Services, Inc. (ACS), Rockville, MD 1/2003 – 1/2005

Configuration Management Specialist

As a CM specialist, performed the following tasks:

Prepared release and implementation documentation for internal customers.

Delivered releases to test and production environments.

Reviewed, built, delivered and integrated software components of Electronic Toll Collection system.

Maintained software baselines and user accounts in version control tool.

Interfaced with engineering, quality assurance and project management personnel.

Supported installation and testing efforts, corrective research, review of project schedules

Attended and provided content for scheduled meetings to keep staff members abreast of changes.

Version control tools being used are CMS, Razor and Actuate Reports.


9/82 - 5/86 Virginia Commonwealth University, VA Major: B.A., Political Science

9/94 – 12/97 Virginia Commonwealth University, VA Major: B.S., Business Information Systems

CERTIFICATION: ITIL v3 Foundation Certification, Jenkins Bootcamp: Fully Automate Builds Through Deployment

PROFESSIONAL AFFILIATION: Member of Configuration Management Working Group, Washington DC.

CLEARANCES: Confidential DOJ, Confidential DOC, Public Trust FAA, Public Trust DoD

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