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Customer Service Office

Location:
Hamilton, ON, Canada
Posted:
June 02, 2020

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Resume:

Amina Dimassi

905-***-****, addjzq@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

4+ years' experience in providing extensive customer service within work experience

Demonstrates ability to work as a team and engage professional attitude

High level of literacy in reading, writing, math, and technology

Health and Safety certified, First Aid and CPR C certified

Numerous recognition from Head office for achievements and hard work

Skills within Chemistry and Biology Labs: trained on all standard lab practices, equipment and machinery

Knowledge acquired on advanced subjects including biochemistry, molecular biology, and physics

2+ years Office Administration skills and technology proficient.

EDUCATION

Chemical Laboratory Technology Jan 2019 – Present

Fanshawe College, London ON

Gained knowledge on safety precautions and chemicals

Developed laboratory skills and practices including measurements, and physical analysis

Developed knowledge on basic biology, chemistry, math, and physics

Hands-on experience with laboratory machinery including centrifuges, pipettes, Bunsen burners

Developed soft skills to use in a professional laboratory environment

Completed tasks before deadlines with time management

Ability to achieve success under pressure and multitask assignments

Pre-Health Sciences Sept 2015-April 2016

Mohawk College, Hamilton ON

Developed extensive knowledge in subjects including molecular biology, chemistry, math, English and physics

Gained experience for options in the health field

Helped develop organizational skills and communications

Established a good foundation on time management and reliable on group task completion

Ability to complete tasks before deadlines

EXPERIENCE

Keyholder- Sales Lead April 2018- Present

Call it Spring, London ON

Developed skills with customer service and communication

Learned effectively and efficiently with new products

Catalogued stock and organized products

Trained employees on daily store tasks and helped accomplish sales

Responsible for opening and closing procedures ensuring that all duties were completed during store hours

Processed cash transactions and handled money for all store procedures

Keyholder-Manager in Training

Sirens Fashion, Hamilton/London ON Feb 2014- Jan 2018

Health and Safety representative- ensured that all procedures were in place and the store was up to date in safety regulations

Cleaned the facility and guaranteed all spaces were organized

Prioritized tasks and completed each duty in a timely manner

Collaborated with head office to develop visual

Open and closed the store while also processing cash transactions

Provided exceptional customer service to new and reoccurring customers

ACTIVITIES AND INTERESTS

Volunteered at an equestrian ranch in therapy services for children (Hamilton ON)

Volunteered at Halam Park Co-op (Hamilton ON) - Oversaw babysitting services at a privately owned co-op

Physically active on an daily basis- frequently participate in intermural teams and activities such as the gym



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