DORIS A. MCNEAL
**** ***** ********* ******, *******, Tennessee 38127
Comfortable and experienced working in office environment
Proven to work efficiently and effectively on a team to accomplish a common goal
Experienced completing tasks requiring knowledge and use of several computer skills
The University of Memphis, Memphis, TN
Bachelor of Professional Studies Degree (December 2015)
Concentration: Health Services Administration
Shelby State Community College, Memphis, TN
Associate of Applied Science Degree (May 1998)
Concentration: Medical Assisting
Rutledge Business College, Memphis, TN
College Diploma (May 1988)
Concentration: Word Processing
FedEx Express, Memphis, TN, August 2017 - Present
Assisted customers with orders in the EIR Department, answered telephones, filed documents, and processed merchandise in the SPSS Department. I currently monitor the computer lab, record uniform invoices on the computer, help customers with computer problems, solve customer complaints, and answer the telephone.
FedEx Express Training Center, Memphis, TN, November 2019 – December 2019
Assisted Recruiters with setting up interviews for Managers, called customers/job applicants about applications and hiring procedures, set up interviews with future new employees, prepared documents and folders for newly hired employees, assembled packages for newly hired employees, received calls from job applicants, and filed charts and other office material.
The Boling Center For Developmental Disabilities, Memphis, TN, September 2015 – January 2016
Clinical Records Clerk/Administrative Assistant
Filed charts and records, made copies, recorded data, answered the telephone, and assisted customers and families.
Microsoft Word, Microsoft Outlook, Microsoft Office, Excel, Power Point, Typing, Filing