firstname.lastname@example.org 213-***-**** Los Angeles, CA
Chase Medical Centre Feb. 2017 – Oct. 2019
Receptionist & IT Support Melbourne, Victoria (Australia)
Welcoming old and new patients via walk-in or telephone calls.
Scheduled/Rescheduled appointments with the use of medical scheduling software such as ‘TotalMD’.
Installing and configuring new computers to the network so employees can begin using them as quickly as possible.
Setting up peripherals such as keyboards, routers, modems, and smart devices.
Maintaining and repairing IT related issues that occur day to day such as network errors.
Keeping records of network configuration, peripheral specifications, problems, and solutions.
Responsible for receptionist area being clean, as well as doctors’ rooms
Processed bills and payments
Faxing, Scanning, Printing, and mailing required documents
Maintaining confidential information
Performed backups after each workday.
Information Technology Project Feb. 2019 – May. 2019 Swinburne University of Technology Melbourne, Victoria (Australia)
Assigned team leader of a group of 4 people to work with the client in which they wanted to migrate their old website over to another host and implement an E-commerce system
Responsible for setting up meetings with client and supervisor at least once a week, meeting deadlines, and keeping the project on task.
Created a WordPress account and installed E-commerce.
Designed the ‘Home’ page and worked with the team to create other content such as which images to implement.
When the project had concluded, we had a 15-minute presentation in front of our supervisor and client about what work we had completed in detail along with a report and an instruction manual on how to edit the website.
Project Resulted in a 4.0 GPA and both supervisor and client where happy.
Swinburne University of Technology October, 2019
Degree – Bach of Information and Communication Technology, Majors - Network Design and Security Melbourne, Victoria
Information Technology Project - 4.0 GPA
Professional Issues in Information Technology – 3.5 GPA. SKILLS & INTERESTS
Skills: HTML, CSS, WordPress, Microsoft Word, Excel, PowerPoint, Network hardening, Windows OS, Windows Server 2012 R2, Linux, Unix, Lan Networking, Cisco Router, Cisco Switches, Some C++, C#, and Pascal.
Interests: Video games, Music, Movies, Collecting Vinyl records, Sports.