Business Analyst experience in all phases of the Software Development Life Cycle (SDLC) including requirements gathering, analysis, design, implementation, testing deployment, release and maintenance on Agile-SCRUM environment. Strong skills in defining concise documentation including product business requirements, system requirements, user stories, acceptance criteria, use cases, test plan, test cases and requirement traceability matrix (RTM).
SUMMARY OF HIGHLIGHTS
Experience in translating business requirements and user expectations into detailed specifications employing Unified Modeling Language (UML) techniques like Use Case diagrams & Process Flow diagrams, Activity Diagram.
Experience in working with financial, commercial banking sector.
Expertise in facilitating and coordinating Joint Application Development (JAD), Joint Application Requirement sessions (JAR) with exceptional interpersonal and conflict resolving skills.
Strong experience in product backlog grooming, sprint planning, and sprint demo.
Exhibit strong analytical ability during Functional Testing, Regression Testing and UAT Testing.
Experience in Risk Assessment, Business Rule Analysis/Gap Analysis.
Proven ability to effectively collaborate with a team, initiate action.
Excellent team player to work in conjunction with testers (QA), developers and other team members in validation and testing of complex project scenarios and in the maintenance of quality standards of projects.
Strong verbal and written communication and analytical skills.
Experience in working with Process Modeling, Interface Control Documents (ICD) and Root Cause Analysis
MBA with Major in Marketing
Bachelors Of Science
TOOLS AND SKILLS
Requirement Tools MS Visio, SharePoint, UML, JIRA
Documentation User Story, Use Case, Product Backlog,
RTM, GAP Analysis, Test Plan, Test Cases.
Citizen Bank Providence, RI
Broke down business problems into actionable user stories for the development team
Conducted analysis on existing legacy system to gather business, functional and non-functional requirements and constraints
Prepared Business Requirement documents and communicated with clients for a sign-off or changes to the document.
Prepared Statement of Work (SOW) for the client to sign-off, followed up with clients and PM's if changes were required.
Performed Gap Analysis of existing systems to identify drawbacks, bottlenecks, and improvements.
Created and verified user stories and use case specifications with activity and state diagrams.
Supported software upgrades and installation of projects including facilitation of meetings, task scheduling, status, issues, escalations and Change Management.
Involved proactively to communicate with the development team regarding the status and potential impacts on the delivery date and/or expected quality of the tasks and/or the projects.
Facilitated resolution and communication of a cross-functional team on issues and decisions.
Coordinated with end-users to schedule and support User Acceptance Testing (UAT).
Used Quality Center for bug tracking and reporting. Also followed up with the development team to verify bug fixes and update bug status.
Extensively performed Functional Testing and End-to-End Testing.
Prepared Daily and Weekly status reports by summarizing activities on the project.
Helped Clients in UAT to log any issues or help/guide in any testing efforts.
Assisted QA to perform Maintenance testing for clients that needed changes in Production
NADRA (National Database and Registration Authority)
06/ 2007 – 03/ 2010
NADRA is one of the leading System Integrators in the global identification sector and boasts extensive experience in designing, implementing and operating solutions for corporate and public sector clients. NADRA offers its clients a portfolio of customizable solutions for identification, e-governance and secure documents. NADRA has successfully implemented the Multi-Biometric National Identity Card & Multi-Biometric e-Passport solutions for Pakistan, Passport Issuing System for Kenya, Bangladesh High Security Driver’s License, and Civil Registration Management System for Sudan amongst other projects.
Maintained and tracked requirements and specifications through requirements traceability matrix, configuration modification, and other usage change control processes through the software development lifecycle.
Created, designed, and formatted technical specification documentation including architecture diagrams, process flows, and other information or processes needed to describe required system changes for development, quality assurance
Interface with end-users, and technology stakeholders to obtain sign off on all requirement documents and change requests.
Resolved work-related problems prepared and submitted progress and other reports.
Recorded and finalized correspondence, reports, statements, forms, presentations, weekly Meeting’s Minutes and other documents using computer and manual system.
Worked closely with the development team, developing use cases, activity diagrams, use case diagrams.
Facilitated the design, document and maintain system process.
Conducted meetings to ensure the project is on track.