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Office Staff, Cashier, Customer Service, Hostess, Server

Eau Claire, WI
March 19, 2020

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Lindsey N. Franzone

**** ****** **. ***** ******, MN 55744 • 218-***-**** •


● Bachelors Degree in Elementary Education, University of Wisconsin; Eau Claire, WI Expected: Spring 2021

● High School Diploma, Grand Rapids High School; Grand Rapids, MN. GPA: 3.8 2013-2017

Graduated with high honors

Work Experience

● Concession Stands - City of Grand Rapids, Grand Rapids, MN 2015-2018

Maintained a clean work environment and took weekly product inventory

Worked with an iPad cash register and balanced the till at the end of every shift by counting money

Took customer orders and prepared food

● Visitor Center Coordinator - Grand Rapids Chamber of Commerce, Grand Rapids, MN 2015-2017

Answered phone calls daily and assisted visitors with questions or needs

Continuously kept the visitor center stocked with brochures and organized

Completed various projects delegated from the office staff

● Candy Sales - Northwoods Candy Company, Grand Rapids, MN 2016-2017

Maintained a clean store and work environment

Counted money to open and close the till daily

Helped customers with any problems in an orderly, polite and professional fashion

● Jumpstart Camp Counselor, Blugold Beginnings, Eau Claire, WI 2018

Collaborated with peers to plan a Jumpstart camp for first-year college students

Organized events and activities around Eau Claire for the first-year college students to participate in

Worked a week-long camp to familiarize new Blugold Beginning students with college

● Summer Day Camp [lead] Counselor - YMCA, Eau Claire, WI 2018-2019

Helped organize, plan, and execute weekly schedule for a group of campers

Organized and led small and large group activities daily

Positively interacted with school-age children daily

Communicated with parents and other staff regarding incident and behavior reports

Worked as a team with coworkers to execute whole camp activities and field trips

● School-Aged Child Care Lead Teacher - YMCA, Eau Claire, WI 2018-2019

Planned, developed, and supervised activities at an elementary school site

Kept attendance, schedule and roster records

Developed and distributed parent and staff communication

Positively interacted with school-age children daily

● Undergraduate Intern - Dean of Students Office, University of Wisconsin, Eau Claire, WI 2019-Current

Answer office phone calls, and direct students to different resources on campus

Schedule appointments for Students of Concern, or students who violated Blugold code

Triage student emergency appointments

Keep confidential information private

Complete various office tasks that the staff assigns Volunteer Work

● Volunteer K-2 students, Southwest Elementary School, Grand Rapids, MN 2020

● Blugold Beginnings Mentor to students, North High School, Eau Claire, WI 2019

● Volunteered as a leader for the Office of Multicultural Affair’s Leadership Retreat at Camp Manitou in Eau Claire, WI


● Reading partner to ESOL students, Putnam Heights Elementary School, Eau Claire, WI 2018

● Volunteer, The Fire Ball: REVOLUTION, Eau Claire, WI 2018

● Volunteer, West Cohasset Chapel, Cohasset, MN 2013-2018

● Volunteer, Ruby’s Food Pantry, Grand Rapids, MN 2014-2016

● Volunteer, Ronald Mcdonald House, Minneapolis, MN 2015 Activities and Leadership

● Participated and presented research at the University of Wiscon Eau Claire’s Diversity Expo 2019

● Traveled to Southwest China on an immersion trip with the University of Wisconsin Eau Claire and learned about the Hmong Culture 2019

● Member of the National Society of Leadership and Sucess - Sigma Alpha Pi 2018

● Attended the Office of Multicultural Affair’s Leadership Retreat at Camp Manitou in Eau Claire, WI 2017-2018

● Attended the Civil Rights Pilgrimage offered by the University of Wisconsin Eau Claire 2018

● An active member of the Blugold Beginnings Learning Community in Eau Claire, WI 2017

● Member of Green Team at Grand Rapids High School 2014-2017

● Member of Student Council, Secretary Position held 2016-2017 at Grand Rapids High School 2014-2017

● Member of Captain’s Council at Grand Rapids High School 2016-2017

● Member of Key Club at Grand Rapids High School 2013-2016

● Elected Captain of girls’ varsity soccer team at Grand Rapids High School 2016

● Involved in promoting Celebrate My Drive 2N2 at Grand Rapids High School 2014 Honors/Awards

● University of Wisconsin Eau Claire Dean’s List (3.7 GPA) 2019-2020

● Certificate of Academic Excellence in Spanish 2017

● Certificate of Excellence in Captais Council 2017

● Presidents Award for Outstanding Academic Excellence 2017

● IB Honor Award for taking all IB Classes at Grand Rapids High School 2017

● Graduated with high honors and chosen to speak at the commencement ceremony 2017 Qualifications

● Leadership Skills

● Teamwork Skills

● Organizational Skills

● Communication Skills

● Creative Problem-Solving Skills

● Experience with Children

● Working Proficiency Spanish

● Working Proficiency with Microsoft Word

● Basic Proficiency with Excell

● Private Piano Lessons 2006-2017

● Private Guitar Lessons 2012-2016

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