Summary

Experienced project manager and software consultant.

15+ years of experience working in retail software and hardware

Deep knowledge of merchandising systems, warehouse operations, point of sale, e-commerce, order management, and sales audit software applications.

Managed software development and implementation projects with both on-shore and off-shore teams.

Consumer Data Privacy

Global retail experience

Retail Store Infrastructure – Broadband, Cradlepoint, Cisco, Meraki, VoIP, Alarm System

NCR Self Checkout

Skills

Project Management – Agile, Kanban, Jira, SmartSheet, MS Project Server, MS Planner

Retail Solutions Design

Point of Sale (POS) - NCR Fastlane Self Checkout, Kiosk, and Mobile POS

POS / In-Store training development and delivery.

Oracle Retail – (UNIX, Oracle Db, PL/SQL, X-Store, ReSA, Batch)

Island Pacific, JDA MMS - (IBM AS/400 iSeries, RPGLE, C, CL, XML)

Aptos Retail Applications

SAP retail integration POSDM and CAR

Price Management and Promotions

Global Sales Tax

Direct to Consumer e-commerce

Omni-channel – Aptos Enterprise Selling

Payment Card Industry / EMV / Gift Card (PCI Compliance – Testing – Certification)

DPR General Data Protection Regulation

Supply Chain / Third Party Logistics

Chain Retail Networks, Polling and File Transfer

Customer Relationship Management, Marketing, Loyalty

Retail Data Model and Standards

Solid interpersonal skills

Retail Merchandising:

Oracle Retail (Retek), Aptos, Island Pacific, JDA Merchandise Management System MMS

Point of Sale:

Microsoft Dynamics 365, Aptos, IBM, NCR Fastlane, IBM, Fujitsu, JDA, Retail Pro

Oracle X-store experience:

Integration design/mapping (American Eagle Outfitters)

Enhancement design (Tractor Supply)

Integration and deployment project planning / management (Leslies Pool Supply)

Work Experience

Retail Integrator Inc. - September 2001 - Present

Engagements:

Project Manager June 2019 – February 2020

Circle K – Project Manager: NCR Self Checkout proof of Concept project

Responsibilities include project planning and plan execution for a 4 store self checkout POS pilot (Smartsheet Gantt and Kanban plan). Change management planning and activities. Attending weekly meetings with NCR. Stakeholder and PM management status reporting.

Planning and build of new POS lab space for NCR POS, NCR Self Checkout, Tidel smart safe, and more.

Project Manager April 2018 – April 2019

InfoSys – Tractor Supply Oracle Retail X-Store POS implementation for Petsense Stores

I was responsible for the delivering the Oracle X-store design to support a new pet food loyalty system. Managed the design and design sign-off using Microsoft Planner.

Massage Envy Franchising – Scottsdale, AZ.

Project Manager – Apple IOS mobile application deployment – July 2017 – March 2018

1)PM Retail Store Infrastructure team – Broadband, Cradlepoint, Cisco, Meraki, 17,000 iOS device deployments

2)PM Consumer Self Scheduling application deployment – managed a small team to convert 1200 locations to Consumer Self Scheduling on time and on-budget

Cabela’s

JDA MMS Developer and Tech Team Lead - September 2016 – May 2017

JDA MMS Retail Technical Lead for Cabela’s Retail. Managed off-shore team to design and complete several new development and support tasks.

Express – Columbus, OH.

Oracle ReSA QA Consultant - July 2016 – August 2016

Oracle Retail Sales Audit (ReSA) e-commerce Order Management System/ReSA QA consultant

Assisted Express Order Management System QA team to validate transactions. UAT Oracle XStore POS to ReSA. Created several SQL reports to validate tables and report on completeness and balancing.

Sally Beauty Holdings – Denton, TX.

Project Manager - July 2015 – February 2016

Retail Store Infrastructure – Broadband, Cradlepoint, Cisco, Meraki, VoIP, Alarm System

Project Manager responsible for implementing new Cisco network routers, VoIP, and burglar alarm systems in all 4200 US and Canada retail locations. Fully implemented a managed POS PCI compliant data network Installed Cisco Meraki wireless access points for rouge wireless detection and customer proximity. Change management planning and activities. The team converted all legacy phones to VoIP, and replaced all legacy burglar alarm panels with a new alarm system that have 3G / 4G failover capability.

Vestis Retail Group – Meriden, CT.

Epicor Retail SaaS Suite Implementation Project

Integration Lead – December 2014 – May 2015

Project Integration Lead on Aptos, Omni-Channel fulfillment and Enterprise Selling, Lawson Financials, EDI, Demandware, and Kronos.

American Eagle Outfitters – Pittsburgh, PA.

Oracle Retail MOM Suite Implementation Project – July 2013 – July 2014

Integration Programmer Analyst

MOM Integration, enhancements and new development

Oracle XStore POS Data Integration Designer / Developer

Data migration

3rd party logistics integration design and development

Academy Sports + Outdoor – Houston, TX.

Oracle Retail MOM Suite Implementation Project – April 2012 – May 2013

Foundation Data Conversion Lead – Island Pacific to Oracle Retail

POS / ReSA Sales Audit Implementation Lead

Worked with the key stakeholders in finance and treasury to design and develop sales audit totals and rules. Managed sales audit deployment.

State of California Department of Game and Fish – Sacramento, CA

Hunting and Fishing License System POS and e-com Project – January 2012 – April 2012

POS Consultant

This Project was to evaluate all Hunting and Fishing License applications supplied by Active Networks to the State of California. Evaluate and document the current state and evaluate possible vendors for future systems and IT services contracts.

Vail Resorts – Broomfield, CO.

Aptos POS to JDA Sales Audit Integration Project - January 2012 – April 2012

Integration Programmer Analyst

Designed and developed software to integrate Vail’s Aptos POA and Sales Audit system with the JDA Sales Audit and Merchandising applications.

Crocs Inc. – Niwot, CO.

Project Manager – September 2010 – December 2011

Project Manager - implementation of Aptos Enterprise Selling module, Omni-Channel Integration, for crocs retail and POS to support multi-channel retailing. This project required integration with Demandware e-commerce sites.

Project Manager – In-Store Retail Kiosk Project for crocs retail stores

Starbucks Coffee – Seattle, WA.

Project Manager Dairy and Fresh Food DSD

Functional Analyst – New Logistics Integration Project - March - 2010 – July 2010

I worked on a team that was responsible for the deployment of Starbucks new logistics program. The project included integration of Oracle EBS, Oracle delivery scheduling, JDA Manugistics, and JDA Advanced Store Replenishment. I created a new status reporting system to track the implementation for all North America Starbucks direct store delivery suppliers. Managed and lead the direct store delivery meetings with suppliers and Starbucks team. I also provided techno / functional support and analysis to the 3PL, logistics and XML development project teams.

Safeway Inc. – Pleasanton, CA – August 2009 – February 2010

Software Architect

A software architect role to design and implement flexible spending healthcare Visa and MasterCard debit card support using new Verifone PIN Pad devices. Also, worked on the Starbucks, Tully’s, and Jamba Juice gift card authorization for branded Kiosks. Delivered POS design and documented test scenarios for both offshore development and UAT testing. Organized and managed the PCI certification testing with Elavon, Visa-Net, and MasterCard. Attend weekly business meetings as liaison between stakeholders and project team. Schedule and ran architecture and application synthesis review meetings.

Casual Male Retail Group – Canton, MA – February 2009 – July 2009

Project Manager

Delivered design to integrate the Casual Male and Rochester Big & Tall retail banners. I worked with client IT and the finance team to translate the technical and functional needs into requirements. Designed a transactional system that allowed 2 separate JDA merchandising systems to share inventory.

Supervalu – Minneapolis, MN - May 2008 – February 2009

Oracle Retail Consultant

Oracle Retail v12 Data Migration

Configured Data Migration Framework

Data Migration design and testing

ABC Stores – Honolulu, HI - April 2008 – May 2008

Oracle Retail Consultant

Oracle Retail v12 Sales Audit (ReSa) CRP

Configured RMS and ReSa modules for demonstration and Conference Room Pilot

Assisted client developer with design of TOMAX POS interface to/from Oracle Retail

Filene’s Basement – Boston, MA – March 2007 – March 2008

Software Architect

Retail system upgrade project. Upgrade JDA version 4r4 to version 4r6. Provided price management consulting and software modifications required to support backward version of the WinDSS POS system. Designed and developed modification for Price Management performance improvement.

MGM Mirage – Las Vegas, NV – April 2007 – September 2007

Consultant

ERP software selection and implementation - responsible for the retail ERP conversion plan. Create a detailed plan and approach document for conversion from the existing applications to SAP. Develop software to merge the application data from the two existing systems into a format suitable for import by the new system.

Designed and developed an IBM iSeries XML point of sale (POS) interface to support JDA MMS with the rollout of Aptos Store 6 point of sale application to the resort property retail shops.

GUESS Inc. - Los Angeles, CA – February 2007 – March 2007

Upgrade Consultant and Programmer

Retail system upgrade project. Upgrade JDA MMS version 4r5 to version 510. My responsibility was the upgrade of all end-of-day processes. Designed and developed several enhancements to the JDA end-of-day software module. On site problem resolution and support during the go live weekend.

Cabela’s Inc. – Sidney, NB – November 2005 – October 2006

Development Team Lead

Responsible for 8 designers and developers to deliver all modifications required for Cabela’s multi-channel transformation project. Created flow documents for existing and future processes. I worked on a team to reengineer the process for retail price management including complex package deal price. There were several Merch, WM and Yantra projects that required working with users and managers to translate business needs into requirements.

Casual Male Retail Group – Canton, MA – August 2004 – July 2005

Development Team Lead

Responsible for 3 designers and developers for JDA MMS to Aptos POS, Aptos CRM, and Ecometry e-commerce order management integration project.

Designed, coded and tested Aptos 6.4 POS data connect interface

Documented current state POS and CRM integration and identified gaps

Developed POS integration test plans

Developed MS project plan for POS and CRM integration design, testing and implementation.

ChevronTexaco – San Ramon, CA – April 2004 – August 2004

Retek Consultant

Global Back Office System project team - Representing Bearing Point

Responsible for technical reviews of Retek RMS technical designs for all proposed modifications

Microsoft BizTalk in-store systems integration team

XML (NAXML) integration for convenience store point of sale registers and fuel metering systems

Follett Higher Education Group - Oak Brook, IL – May 2002 – January 2004

Software developer and Project manager

Developed functional design and technical specifications for various Merchandise Management System modifications

JDA MMS / WinDSS XML POS integration using the IBM iSeries XML toolkit, modification, design, and development

Developed user acceptance test scripts

Computer Dynamics Inc. - Scottsdale, AZ

Documentation Writer

Developed the Fujitsu POS credit card and room charge authorization technical documentation for MGM/Mirage.

Leslie's Swimming Pool Supplies - Phoenix, AZ – Sept 2001 – March 2002

Consultant and Project Manager

Develop functional design and technical specifications. As the liaison between the technical team and the key business users captured the requirements and worked on a team to support the original Oracle XStore rollout to over 450 retail locations.

General JDA modifications and new development

POS integration development and implementation

Sales audit configuration and user training

Developed user acceptance test (UAT) scripts

Rollout planning and execution

Retek Inc. (now Oracle Retail) - Minneapolis, MN March 2000 - October 2001

Retek Consultant - retail e-commerce

Self Employed - Phoenix, AZ - January 2000 to March 2000

Supported the JDA package implementation for Laura Ashley.

Developed functional design and technical specifications for the JDA Merchandise Management System

Worked on site with client team to troubleshoot and successfully implement the JDA sales audit application

Identified and resolved several implementation and software issues.

Delivered technical training sessions.

JDA Software Group, Inc. - Scottsdale, AZ July 1990 to January 2000

Project Manager

Software Consultant and on-site project manager – POS, Sales Audit, Merchandising, WMS integration. Developed and delivered end user training

Computer Dynamics, Inc. - Scottsdale, AZ. January 1987 to July 1990

I was responsible for point of sale, polling, and sales audit integration with Island Pacific. I worked on over 20 implementation projects at CDI including Nike Town, American Tourister, Summit (American Greeting Cards), The Timberland Company, Milton's, Nautica, and Country Road Australia-USA. Developed and delivered end user training. I demonstrated retail applications to several potential clients. Attended and demonstrated retail applications and integration solutions at NRF trade shows.

Education

Associate in Applied Science, Computer Information Systems, 1983

Utah Technical College - Salt Lake City, UT

Assembler programming, 1984 Scottsdale Community College

C programming, 1988 Scottsdale Community College

Spanish 1, 1997 Scottsdale Community College

IBM Tech Connect, 1998 - Certified PC Server Expert

Developmentor Essential VB6, 1999

Developmentor Com+, 1999

Oracle PL/SQL, Oracle U. 2001

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