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Retail managment

Location:
Dullstroom, Mpumalanga, South Africa
Posted:
March 19, 2020

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Resume:

CURRICULUM VITAE

OF

RIA MC DONALD

Personal Information

Names : Maria, Susanna, Elizabeth

Surname : Mc Donald

I. D nr : 840**********

Date of Birth : 5 May 1984

Driver license : Yes

Physical Address: Blue Crane street, Dullstroom

Criminal Record : None

Contact number : 082-***-****

Own transport : Yes

Reference : 081-***-**** Riekie Trollip (Pick n Pay)

079-***-**** Chandy Richardson (Karula Hotel)

Computer Experience

Pilot Point of Sale

I.Q Point of Sale

SAP Business Workplace

Firefox cash system

Microsoft Word

Microsoft Excel

Microsoft Power Point

WORK EXPERIENCE

Karula Hotel

Position : General assistant

Responsibilities

●All reservation duties including making reservations telephonically and via e-mail, sending invoices and following up on pre-payments for companies and weekend guests.

● All Reception duties including checking local and international guests in and out of the hotel, allocating specific rooms to international groups to suite their every request.

●Daily arrival and departure check.

●Booking, invoicing and setting up for conferences according to the amount of delegates

●Allocating guests in the dining room for supper according to the amount of guests and groups

●Creating a five course menu daily

●Costing on all menus

●Meeting greeting and seating of guests in dining room

●Ensuring all health and safety standards are followed

●Making sure all cleaning staff are keeping up to standard

●Ordering and collecting stock for bar and kitchen

●Managing maintenance around the property

●Helping in the bar when needed

●Helping to waitress in dining room when needed

●Cutlery and crockery stock take monthly

●Bar stock take weekly

Lions Grill

Owner

Years : 2017 to 2018

Responsibilities

●Stock take every morning

● Oversee complete running and controlling of staff

●Quality control of all meals leaving the kitchen

●Purchasing and ordering of all stock

●Daily costing on menu to insure pricing is correct

●Making sure property is neat and clean every day

●Interacting with customers

●Monthly\weekly comprehensive stock takes

Pick n Pay White River

●Position : Service Department Manager

●Years employed : 2012 to 2017

Duties

Bakery

●Opening of bakery and insuring all equipment are functional and staff are present

●Capturing all waste from previous day

●Capturing inter department transfers from floor to bakery

●Doing weekly costing on all products in bakery

●Being creative with colleges and staff in confection and production

●Daily ordering on SAP system

●Daily ordering from local suppliers

Deli

●Opening of deli and insuring all equipment are functional and all staff are present

●Capturing waste and department transfers from previous day

●Daily costing on all products available

●Weekly menu

●Ordering on SAP system for food hall and from local suppliers for deli

Fruit and Veg

●Daily ordering on SAP system

●Capturing waste from previous day

●Making sure presentation is up to standard at all times

●Quality control on all products that enter the store

Health and Safety

●Training all staff according to the health and safety and food safety act

●Daily check that all departments meet the standards

●Assisting with monthly inspections from Aspirata inspector

General Responsibilities

●Interacting with customers and making sure their needs are met

●Making sure staff are always sufficient in every department

●Making sure store is always neat and clean

●All maintenance of property both on floor and receiving bay

●Assisting in any other department when needed

SHA-HENNE'S GUEST HOUSE

●Position : General Assistant

●Responsibilities

●Meeting and greeting of all guests

●Checking guests in and out of guesthouse

●Assisting behind the bar at busy times

●Assisting in kitchen at busy times

●Assuring rooms are neat and tidy, according to standard

THABANA LODGE

Position :

●General Assistant

Responsibilities

●Meeting and greeting of all guests

●Checking guests in and out of lodge

●Assisting behind the bar at busy times

●Assisting in kitchen at busy times

●Assuring rooms are neat and tidy, according to standard



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