Resume

Sign in

Sales Customer Service

Location:
Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
Salary:
4000
Posted:
March 16, 2020

Contact this candidate

Resume:

CURRICULUM VITAE

Near Al Wahda Mall, Airport Road, Abu Dhabi · MOBILE NUMBER+971*********

056*******

adcbfw@r.postjobfree.com

Currently on EMPLOYMENT VISA

Summary

A well-presented, articulate and focused individual who has a passion for delivering quality service and putting the customer at the heart of everything she does. Possessing a long track record of making sure her shop floor colleagues are getting everything just right, she is used to playing a integral part in the success of a store. Mary recruits the right people with the right behaviors in to the right jobs and ensures they are given access to the right training, from induction through to any specialist training required to do the job better. One of her key strength is the ability to only make effective decisions based on a thorough analysis of the data, and using this to drive business performance. Right now she is looking for a big stage for her talents with a reputable company that will allow her to grow her career and flourish within a stimulating environment.

LIWA TRADING LLC, LA SENZA ABU DHABI

CASHIER/SALES ASSOCIATE,(EXPERIENCE 5 YEARS IN RETIAL )

DATE. 21April 2018_ April 2020

Worked on cash register in a large busy store providing high quality, customer driven service and acting as the first point of contact for customers. Main duties include:

•Handling Cash/ATM/ Credit card payments.

•Made opening/closing reports.

•Achieve the all Sale Targets every Month.

•Greet and welcome the customers as they arrive with a smile.

•Building the business by engaging with customers in a polite and friendly way.

•Providing customers with a personalized, friendly and efficient cashiering service.

•Entering purchases into a cash register and calculating the total purchase price.

•Explaining payment options to customers in a dear and understandable manner.

•Taking payments from customers in person via cash, cheques and credit cards.

•Undertaking bill balancing and administrative activities in an efficient manner.

•Identifying potential sales leads and referring these onto relevant colleagues.

•Accurately recording all transactions received and paid out during the course of a day.

•Compiling and maintaining monetary and non-monetary reports and records.

•Getting involved in various company-wide advertising and promotional activities.

•Keeping an accurate administrative record of all goods, products and services sold.

CUPLE ST LLC, ABU DHABI

DATES: MAY 2015 – AUGUST 2017

Responsible for ensuring that the store is fully operational for the start of the business day, for example by taking responsibility for opening up, preparing tills, stock checks, setting out the store and securing the store at the end of the day. ASSISTANT RETAIL MANAGER Employment dates Company Name Was responsible for constantly striving to improve the company’s retail products through having an innovative and proactive approach to product development, retail delivery and the overall consumer experience. Retail Managing stock levels Customer service skills Office administration Product advertising Commercial awareness Sales development Conflict resolution Writing store plans Competitor analysis Personal Rapport building Coaching skills Desire to win Presentation skills Self motivated Analytical mind Competent Negotiating skills Enthusiastic Management Forward planning Store management Superb motivator Selling techniques Organisational skills Staff recruitment Cost control Brand management Effective rostering • Overseeing all store operations.

•Generating and controlling the stores financial budgets.

•Informing staff of new updates and general developments in the company.

•Setting individual team member targets which align to store targets.

•Continually seeking ways of increasing customer loyalty, retention, satisfaction & spend.

•Using information technology to record sales figures.

•Delivering daily team briefings.

•Monitoring competitor activity and local trading patterns.

•Delegating tasks effectively and appropriately to create self-managing teams.

•Conducting observations and performance reviews and providing developmental feedback.

•Implementing and maintaining controls to ensure effective cost management of the store.

EXPERIENCE

ALI AL TAMIMI CONTRACTING CO LLC, DUBAI

SECRETARY/RECEPTIONIST (OFFICE ADMINSTRATOR),

DATES: JANUARY 2015– JANUARY 2016

Provided secretarial and administrative support to all parts of the business. In addition to covering the role of the receptionist during lunch breaks and holiday period. Main duties include:

•Meeting and greeting visitors, answering their queries and dealing with deliveries.

•Typing, filing, archiving, photocopying, scanning and faxing documents.

•Screening calls, answering and dealing with incoming and outgoing telephone calls and taking messages.

•Creating invoices, filing receipts and dealing with all financial documentation.

•Making travel and accommodation arrangements for Company Directors and senior managers. General ad-hoc duties such as ordering stationary etc.

•Preparing correspondence and documents from digital dictation.

•Handling confidential information in line with the firm’s data security protocols.

•Assist in Tender Preparation & Documentation • Assisting the Chief for the preparation of cases

•Arrange materials for projects.

•Manage all the labor documents, assist in applying online visas for staff and

•with the Emirates Id application process and completing the online forms related to medical and insurance

EDUCATION

Personal Details

Place of Birth

: Faisalabad Pakistan

Date of Birth

: 02 November 1992

Nationality

: Pakistan

Gender

: Female

Marital Status : Married

INTERESTS

Hobbies: Internet surfing, Book Reading

REFERENCES

Available on request

3



Contact this candidate