Resume

Sign in

Customer Service Administrative Assistant

Location:
Pickering, ON, Canada
Posted:
March 15, 2020

Contact this candidate

Resume:

Mahmood Hashimi

Pickering, ON

Cell: 647-***-****; Email: adcben@r.postjobfree.com

Supervisor

HIGHLIGHTS OF QUALIFICATIONS:

Accurate data entry skills with keen attention to detail in numbers and letters.

Customer-focused: able to deal with customers’ concerns/ complaints in a professional manner.

Knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook and Access)

Excellent verbal and written communication skills.

Ability to work in a team setting as well as work independently.

Willing to take initiative and assume new responsibilities.

EMPLOYMENT HISTORY:

2006 - 2019, Customer Service Representative

Phone Card Plus, Toronto

Welcomed customers and provided appropriate assistance, as per customers’ requests.

Dealt with customer concerns/ complaints, and provided solutions in an efficient manner

Trained new employees to ensure individual understand the company’s objectives and regulations.

Prepared weekly and monthly inventory according to company’s policy.

2015 - 2017, Admin Assistant

Kobian Canada, Markham

in accordance with established procedures.

Performed data entry: input company’s data into an in-house software system and MS Excel.

Assisted with inventory control: counted and verified products accurately and recorded into the spreadsheet.

Reviewed and verified transactions and data in an accurate and efficient manner.

Received mails and sent them to related departments

VOLUNTEER EXPERIENCE:

Customer Service/ Administration, YMCA Scarborough Milner 2018-2019

Administrative Assistant, Canadian Cancer Society, Toronto 2010-2011

EDUCATION & TRAINING:

Advanced Diploma in Accounting and Finance, Seneca College, Toronto 2016-2019

Diploma in Account and Payroll, Everest College, Toronto 2007-2008



Contact this candidate