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Business analyst

Location:
Jersey City, NJ
Posted:
March 14, 2020

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Resume:

Venkata Abhilash Putta

571-***-****

adcavs@r.postjobfree.com

Summary Of Qualifications

Senior Business Analyst consultant with 12 years of experience across many industries (Banking & Financial Services, Utilities, Pharmaceuticals or Healthcare, Food & Beverage, Telecommunications, Retail, Transportation Management, Medical Transport, Mortgage, Brokerage, Federal & State clients

Experience working in the application development initiatives, gathering requirements, analyzing complex business application, creating business and system documentation, and serving as a leader as an IT Business Analyst on various clients contributing to a successful major go-live

Over 3+ years of experience working within the Treasury Management or Payments & Channels & Commercial Cards or Corporate Products or Customer Relationship Management: projects in support of JPMC Treasury & Securities, Chase Card Services, Huntington National Bank, First Horizon Bank & Mastercard. Experience working within the Online Banking & Business Online domain: projects in support of Huntington National Bank.

Over 3+ years of experience working within the Content Management or ecommerce Digital Marketing or Analytics domain: projects in support of American Express Phoenix & New York, Motorola, Bed, Bath & Beyond, M&T Bank & AT&T

Over 2+ years of experience working within the Division of Enterprise Architecture and Data Administration (DEADA), Enterprise Data Management, Enterprise Information Management, Information Delivery – Data Sources & Data Quality organization domain: Social Security Administration, PepsiCo & First Horizon Bank

Over 3+ years of experience working as a subcontractor for IT Implementation companies: Cognizant Technology Solutions (CTS) America, HCL America, TCS America, Accenture America

Experience working within the Identity & Access Management domain: launch of Single Sign on (SSO) for all Treasury Management products in support of First Niagara Bank.

Experience working within the Vehicle Supply Chain Domain/Transportation Management/3PL Logistics/Supply Chain/Medical Transportation domain: projects in support of CEVA Logistics, Butler Medical Transport

Experience working within the Pharmacy Benefit Manager (PBM) or Healthcare domain and Ambulance Medical Devices: projects in support of Walgreens Specialty, CVS Caremark and Butler Medical Transport

Hands-on Project Management experience in Financial Data Services supporting Chase Card Services. Good knowledge on SDLC (Software Development Life Cycle) Waterfall and Agile methodologies.

Experience analyzing and working with various Enterprise Applications such as Web Content Management Systems (CMS), Customer Relationship Management (CRM), Mobile Applications, Identity Access Management (IAM), ERP-SAP, Fiserv Corrollian, Custom Built Commercial Card applications such as myProvider, PaymentNet4; Criminal Justice Information Security Services Management Systems; Social Security Administration Global Reference Table Application; Western Union Point of Sale (POS) Application; Walgreens OTC ScriptMed, PARS & CVS RxCLaims Application; Transportation Matrix – Financial Settlement Systems; Mortgage Equity Business Systems Application (EBMS)

Relevant Skills: Personal Attributes - Ability to adapt to change, Ability to work in a fast-paced environment, Ability to work with cross-functional teams, Assessment, Attention to detail, Creative thinking, Critical thinking, defining problems, Detail oriented, Decision making, Diplomatic, Innovative, Instructing, Strong leadership, Meets deadlines, Organizational skills, Planning/prioritizing. Interpersonal communication Skills: Builds consensus, Client relations, Collaborative/ team Player, Effective communication, Conflict management, Customer service, Influential/executes change, facilitating meeting, Influential, Inquisitive, Listening, Navigating a matrix reporting relationship, Negotiation skills, Effective Presenter, Verbal communication, Written communication; Problem Solving; Client Support, Prioritization

Key Qualities: include effective written and verbal communication skills utilized in interfacing with key stakeholders, including product owners from the business side and systems development groups/systems integration groups.

Project Management Skills:

Identify the project tasks and build a work breakdown structure, develop the project schedules, assess project risks, monitor and control project deliverables and milestones, verify the quality of project deliverables, report the project’s status and progress to top management.

Created SOW & utilized various project management tools such as EPIC, PPM, SDLC

Business/Systems Analysis/Business Process Analysis Skills:

Identifying all the list of stakeholders that includes business users, clients, and technical users.

Requirements gathering techniques for waterfall and agile methodologies include – Conduct interviews and discussions with users, Observe and document business processes, workflows with activity diagrams, swim lane diagrams, conduct joint application design (JAD) sessions, distribute and collect questionnaires, build prototypes. Elicitation Skills include Stakeholder analysis, Interviewing, Observation, Document Studies, Task Demonstration, Brainstorming, Conducting Workshops, Goal-Domain Analysis, Domain-Requirements Analysis.

Define system requirements such as – functional requirements, non-functional requirements, technical requirements, performance requirements, usability requirements, reliability, security requirements.

Modeling system requirements – Identify user goals, events, use cases, use case scenarios,

Create requirements models: context diagrams, data flow diagrams, use case diagrams, activity diagrams, sequence diagrams, event lists and process descriptions.

Data Mapping Skill’s:

Created data mapping documents for commercial card files, GL files, AML, speed pay etc. by looking into the source & target file layouts, data dictionary, file specification documents provided by processors such as TSYS and FDR.

Defined source & target record names, field names, field length, field description & list of rules.

Familiar working with various types of financial data such as commercial cards/cardholder/corporate products/accounts/customer/financial /addendum data.

Experience creating various inbound and outbound data mapping documents for various Interfaces by looking into file layouts, data dictionaries, source code by comparing the data elements of each record in various TSYS supported, FDR supported, MasterCard supported Common Data Format (CDF 3.0) files, various custom files like SAP, PeopleSoft, VCF4, IBM Tea, DTR, EMR, Oracle financials, EMR-CitiBank Fleet etc.

Testing/QA Skills:

Adept in developing test strategy, test plan, test conditions, test cases, test scripts, test data based on the functional and technical requirements.

Performed user acceptance testing along with other business owners to determine whether the system fulfills user requirements.

Coordinated all the testing efforts with QA team’s during regression and systems integration testing effort.

Documentation Skills:

Preparation of project charter, business requirements document (BRD), process flows, entitlements, functional requirements document (FRD), page specification document (PSD), use case documents, design documents, report specifications, mockup creation for UI experience, test reports, release notes and implementation plans.

Training/Operational Support Skills:

Provided training and operational support to business units, existing staff on and off site.

Change Management Tools:

Utilized Portfolio Project Management (PPM) tool to manage Change Management requests from user

Organizational Change Management (OCM) experience including experience with user adoption strategies and techniques

Technical Skills:

Hardware: PC/Laptop

Operating Systems: Windows 10

Collaboration: Skype,WenbEx, GotoMeeting, Zoom

Cloud Technologies: Azure DevOps

Microsoft Office Suite Software: Word, Excel, PowerPoint, Visio, One Note

Project Management Tools: MS Project, EPIC, HP & Clarity, Planview PPM, Clarity, SDLC, Capacity, Agile Rally

Requirements Tools: ClearCase, ClearQuest, Requisite Pro, HP ALM, CaliberRM, Rally, Wiki

Agile Framework - User stories/Sprint/Agile/Scrum

IAM suite – CA Product Suite, SailPoint, Single Sign-On

E-Mail Communication Tools: MS Outlook, IBM Lotus Notes

SDLC Methodologies: Waterfall, Agile SCRUM

Atlassian Tools: JIRA (Project Tracking & Defect Management tool), Confluence

Test Case Management Tools: Mercury/HP Quality Center/ALM

Data Modelling Tools: CA Erwin

Databases: MS Access, MS SQL Server

Programming Languages: SQL, C, C++, C#, Java, Visual Basic

Web Development Tools: JavaScript, J2ee, CSS, HTML, XML, Ajax

Enterprise Content Management Systems: FileNet, Vignette, Open Text, TeamSite, ATG/BCC, Document Management Systems

ERP Systems: SAP (SD, MM, DM, FICO), i2 SCM, Matrix Transportation Management Systems

BI Reporting Tools: Business Objects, SAP BW

CRM Software: MarketBright CRM, Salesforce CRM, SAP CRM

Ecommerce Software: BayNODE

Change Management Tools: PPM

Web Services: SOAP, RESTful

EDUCATION

Master of Science in Computer Science

THE CITY COLLEGE OF NEW YORK, New York City, New York - Jan 2005 - June 2006

Master of Science in Software Engineering (Fall Semester only)

Southern Methodist University, Dallas, Texas - Aug 2004 - Dec 2004

Bachelor of Technology in Computer Science

jawaharlal nehru technological UNIVERSITY, HYDERABAD, India – Apr 2000-Apr 2004

PROFESSIONAL EXPERIENCE - Contract Services Firms

Year of 2017 – 2018 employment gap – On medical leave

PPL Utilities, Allentown, PA (Budget Cuts) Nov 2019 – Present

Business Systems Analyst contract

Employer – Lancesoft

Responsibilities/Tasks & Accomplishments:

Interfaced with Identity Management team, in order to work on Role Owner worksheets for Distribution Operations, Engineer Supervising and Transmission & Construction Coordination Role

Represented the Requirements Team at project status and planning meeting

Partnered with scrum master to ensure Requirements Team stays on target for the upcoming Iteration; proactively identifies and communicates risks and concerns on meeting commitments

Escalated as necessary to the scrum master to resolve requirements blockers for the team. Coordinated with Scrum Master and resource managers to identify requirements team resource capacity gaps, risks, and issues

Ensured line standard requirements processes, and practices are followed, including adherence to Requirements Management approach

Ensured successful coordination between the Reporters, IT translators, Scrum Masters

Environment: Agile, Azure Devops, MS Excel, Google Docs, Outlook Exchange, MS Word

Virtusa Corporation (Budget Cuts) Sept 2019 – Oct 2019

IT Business Analyst contract

Employer – ZVST Cloud Technologies

Client decided to go with different vendor so didn’t kick off

Butler Medical Transport, Towson, MD Mar 2019 - Aug 2019

Business Analyst /Project manager contract

Employer – Butler Medical Transport

Worked for Butler Medical Transport group. Key Projects: Build new Butler Medical Transport Dispatch Billing application

Responsibilities/Tasks & Accomplishments:

Worked with Customer Solution Center team – Call Takers, Dispatchers, Communicators to understand the ZOLL RescueNet Dispatch Billing system functionality

Created project templates to gather business objectives, business goals, business needs, project description, project scope, high level design, data dictionary, data definitions

Translated business needs into functional requirements

Environment: ZOLL RescueNet Dispatch Billing System, MS Word, Excel

TD Bank, Mount Laurel, NJ Oct 2016 – Dec 2016

Business Systems Analyst contract

Employer – Info-Tek Consulting

Worked for IT Infrastructure/Virtualization TD Data Center group. Key Projects: Data Center migration from College Park to Mount Laurel.

Responsibilities/Tasks & Accomplishments:

Authored Opportunity Assessment, Project Charter, Scope document along with the Program Manager.

Led Business Stakeholders via conference phone calls, and webinars where project goals, business objectives, business goals, key project milestones, high level timelines were discussed.

Environment: MS Outlook, MS Word, MS Excel, MS One Note, Data Centers (LAN Modernization, Asset Modernization, Server Consolidation, Network Upgrade, Distribution Center Overhaul, Server Decommissioning), Disaster Recovery,

MD Department of Public Safety and Correctional Services, Reisterstown, MD Aug 2016 – Sep 2016

Systems Analyst contract

Employer – KPG99 Inc

Worked for Information Technology & Juvenile Criminal Justice Information Systems group. Key Projects: Rewrite the SSMS (Security Services Management Systems) application. This core application was designed to automate the process of obtaining a CJIS login account and DPSCS Network login account.

Responsibilities/Tasks & Accomplishments:

Identified and documented all the securable in relation to SSMS application

Pulled together System requirements that include both Functional, Non-Functional (performance, security and usability) and Technical requirements for Security Services Management System application.

Created screen mockups of Security Services Management System (SSMS) application along with the functional level use cases (flow of events), list of actors

Identified correct File Formats along with Record Layouts which consists of Data Elements/Field Names/Field Descriptions/Field Lengths/Data Types and finally documented them in a Data Dictionary

Identified list of report mock-ups, figured out if reports are automated or manual, output report formats such as Excel, PDF

Facilitated meetings with Business & Technology stakeholders to walk through the project deliverables.

Environment: SSMS Application, Mainframe application, MS Word, MS Excel, MS PowerPoint, Google Mail, MS SQL Server, ASP.Net

M & T Bank, Buffalo, NY Apr 2016 – Jun 2016

Business Systems Analyst contract

Employer – SLK America

Worked for Retail & Commercial Lending Services Content Management & Imaging group. Key Projects: Improve document imaging through Kofax and migration projects of Document Management system into Case Manager/Content Navigator

Responsibilities/Tasks & Accomplishments:

Participated in kick off meeting of newly proposed projects to discuss the overall scope, business objectives & goals, requirements

Reviewed Functional Design Specifications documentation in order to author new six workflow diagrams utilizing MS Visio tool.

Environment: Content Management & Imaging environment - IBM FileNet, Document Management, Document Imaging Management System, Kofax, FileNet Content Manager 5.2.1 Administration, Implementation & Installation, Case Manager & Content Navigator, MS Word, MS Excel, MS PowerPoint, MS Outlook

Bank of America, Charlotte, NC Jan 2016 – Feb 2016

IT Business Analyst contract

Employer – Queen Associates

Worked for Workspace Services Employee Mobile Applications group. Collaborate across mobile product, engineering, operations and security teams to develop repeatable processes for enablement of business and enterprise employee mobile apps. Key Projects: Migrate 40,000 Blackberry mobile users to Good Work app on iPhone 6 mobile users.

Responsibilities/Tasks & Accomplishments:

Reviewed existing Project Charter, Analyze/Requirements phase templates with Project Managers on Changes cape in order to create new Project Charter templates, Business Requirements Document (BRD) templates.

Worked closely with Project Managers to review the Business Requirements and updated the BRD accordingly. Attended daily project meetings to report the status on the project work.

Environment: MS Word, MS Excel, MS PowerPoint, MS Outlook

Northrop Grumman/Social Security Administration, Woodlawn, MD Feb 2015 – Sept 2015

IT Business Process Analyst/QA Manual Tester contract

Employer – IT Concepts Inc

Worked for Division of Enterprise Architecture and Data Administration (DEADA) group. Key Projects: Work on new product enhancements of Global Reference Table (GRT) application and perform daily Data Model cleanups for Logical and Physical Data Models utilizing CA Erwin tool

Responsibilities/Tasks & Accomplishments:

Elicited Business Requirements from Business Stakeholders and later translated them into Functional Requirements

Wrote Test Cases for Global Reference Table (GRT) application. Uploaded Functional Requirements, Test Cases, Test Data to HP ALM defect tracking tool. Utilized HP ALM tool for to execute test cases and for defect triaging

Performed Logical and Physical Data Model cleanups on a daily basis utilizing CA Erwin modelling tool.

Responsible for creating Individual Weekly Status Reports for Top Management.

Environment: Global Reference Table (GRT) Application, DB2, CA Erwin Data Modeling tool, HP ALM Testing tool, MS Excel, MS Word, MS Outlook, MS Power Point

First Niagara Bank, Buffalo, NY Sept 2014 – Nov 2014

Sr. IT IAM Business Analyst contract

Employer - TCS

Worked for the Identity Access Management (IAM) group. Key Project: Launch Single Sign on (SSO) for all Treasury Management products across First Niagara Bank

Responsibilities/Tasks & Accomplishments:

Facilitated JAR/JAD sessions with various Treasury Management Line of Business (LOB) stakeholders, CA product team & TCS Systems Development groups to gather Business and Technical requirements. Maintained Meeting Minutes, Lessons Learned, Action Items and Issue Logs

Served as a business enabler via systems development support, clear planning and design documentation for properly secured, policy compliant, high-performance IAM integrations. Researched problems and recommended solutions to improve security and processes by providing security IAM options.

Effectively communicated with senior Technology and Business leadership across the enterprise infrastructure to document Business, Functional & Non-Functional (performance, security and usability) and Technical requirements.

Derived IAM solution requirements or development requirements by working closely with Systems Development group and Business stakeholders. Performed coarse and fine grain entitlement roles & groups definition and mapping within CA product suite. Improved IAM domain security architecture knowledge from CA product teams.

Developed knowledge of Identity and Access Management controls.

Created Single Sign On (SSO) Process Flow Diagram (AS IS & TO BE), Swim Lane Diagram utilizing Microsoft Visio tool by having a discussion with Technical Leads and Lead Business Analyst’s from Business teams.

Environment: CA Products-SiteMinder, CA-AuthMinder, MS Word, MS Excel, MS Visio, MS Outlook, Agile Methodology

AT&T, Red Bank, NJ Jun 2014 – Aug 2014

Business Analyst contract

Employer – Iconma

Worked for the Consumer Digital Experience (CDE) group. Launch several Rapid Deployments for both Waterfall and Agile DevOps scoped projects for AT&T Home Solutions (U-Verse & DSL) Functional Areas

Responsibilities/Tasks & Accomplishments:

Worked closely with CDE internal Business Interaction Managers (BIM’s) to gather and document Business Requirements in BIRD (Business Interaction Requirements Document).

Participated in all agile ceremonies. Facilitated pre-grooming and grooming sessions during agile ceremonies for spring planning.

Facilitated elaboration sessions with BIM’s, Content Producers, Content Writers, Information Architects to define Product backlog requirements, agile User Stories, EPIC’s and acceptance criteria documentation.

Acted as a liaison between the Business and Technical teams. Assisted product managers in creating a product roadmap. Conducted meetings with client Business teams to understand and document Business Requirements

Generated epics and user stories; Groomed product backlog and worked with product managers to prioritize the user stories during daily stand up meetings

Worked with scrum master and scrum team on story grooming. Performed reviews of the deliverables based on acceptance criteria. Assisted QA and Business teams with defect triage

Participated in scrum ceremonies like sprint retrospective, showcases, daily stand up meeting etc.

Provided recommendations for addressing and resolving business issues, for CDE business group.

Created CMX entries for all page elements in order to generate Content ID.

Environment: TeamSite Content Management systems (CMS), SharePoint, Rally, JIRA, MS Word, Excel, Outlook, Agile, Scrum, Sprint Planning, AngularJS, JavaScript, JQuery, HTML5, GitHub, CSS3

Fannie Mae, Herndon, VA Feb 2014 to Mar 2014

Systems Analyst contract

Employer – Mastech Inc

Worked for the Fannie Mae – Multi Family group. Key Projects: Project was to re-engineer LOS/Equity Business Management Systems/Loan Origination System application.

Responsibilities

Facilitated Joint Application Design sessions in order to speed up the process of defining requirements for Landing Page, Admin Page and Reporting pages of EBMS application by Eliciting requirements from business stakeholders in Alabama.

Created some documentation updates and utilized DOORS, Clear Case & Clear Quest tools to track requirements.

Environment: EBMS/Loan Origination Systems, Oracle DB, Java, DOORS, Clear Case, ClearQuest, MS Word, PowerPoint, Excel, MS Outlook

Bed, Bath & Beyond, Union, NJ Sept 2013 – Nov 2013

Business Analyst/QA Manual Tester contract

Employer - Modulant

Worked for the Store Systems E-Commerce Marketing application group. Key Projects: Launch Form Factor (42” Touch screen) and Form Factor 2 (iPad3) in BBBY stores.

Responsibilities/Tasks & Accomplishments

Performed Business Analysis functions along with the Project Managers with focus on SDLC methodology for Store Systems E-Commerce application group.

Coordinated closely with Product/Content Managers, Business Owners to develop Business Process Documents such as Business/Functional Requirements, Business Rules, and finally documented them in Business Requirements/Functional Requirements Document (BRD/FRD).

Created Wireframes, developed Business Process Flows utilizing MS Visio tool

Created business analysis diagrams, such as workflow diagrams, process flow diagrams and swim lanes, to describe business processes.

Performed Systems Integration Testing (SIT)/Regression Testing by executing the Test Cases, quality cut over and delivery. Logged all defects in RMTracking defect tracking tool and reduced defects by working with QA team to fix the issues.

Environment: Waterfall Methodology, Store Systems Application (Item Entry/PIM), ATG/BCC Content Management, AngularJS, JavaScript, JQuery, HTML5, CSS3, and Bootstrap, MS Word, Excel, IBM Lotus Notes, RMTrack Defect Tracking Tool

Employer – ObjectSoft Group Inc (Port Jefferson, NY) merger with 3i Infotech Inc (Edison, NJ) April 2008 - July 2013 ; Below are list of contract positions with the end clients

American Express, World Financial Center (WFC), NY;

Business Systems Analyst

Worked for Mobile Engineering & Marketing Operations/Content Management group. Key Projects: Aim of the project was to launch Plenti app and its related content in mobile android and phone’s.

Responsibilities/Tasks & Accomplishments

Directly interacted with clients including, but not limited to, eliciting comprehensive business requirements, use cases and mockups/wireframes, providing value-added analysis, and recommending appropriate solutions.

Drove highly effective product feature development using Agile scrum and DevOps methodology.

Worked with Director of Mobile Engineering leader who is responsible for the product software development of applications for mobile iOS and mobile Android, garnering over 10 million downloads and counting.

Coordinated closely with geographically dispersed teams in Germany along with internal AMEX Product Owners, Project Managers, Program Managers in New York City to understand the project, business problem, scope, draft wireframes or screen mockups and document requirements in Business Requirements Document (BRD).

Provided value-added analysis by translating business requirements into development requirements and recommended appropriate solutions in the form of AS IS and TO BE workflows or solution paths.

Created business analysis documentation including use cases, usage scenarios, business process flows, requirements traceability matrices and design documents (content templates “building blocks”)

Experience in using UX best practices in order to design and develop solutions, and a deep understanding of mobile-first and responsive design.

Updated website content in a meaningful manner based on most recent analytics and applicable to achieving applications goals.

Worked with Project Management and Technical teams to develop detailed labor estimates to develop and deploy functionality.

Coordinate and provide direction for all vendors in alignment with Digital Promotion Execution.

Worked with developers to develop technical requirements from functional requirements.

Performed other related duties as required – Such as Test case creation and review, Reporting, demonstrate the new functionality and/or changes to the system to ensure all relevant business needs are addressed.

Created and maintained various types of documentation required by both the management and the client for Initiation, Planning, Execution and Monitoring & Control.

Within the First Spirit Content Management Systems, completed minor tasks with fewer mouse clicks, filled in dynamic forms and wizards saving time by dragging and dropping was available throughout to make quick work of creating, inserting, moving and reusing content as well as content templates ("Building Blocks").

Worked with developers on developing mobile and cross-browser compatible responsive front-end interfaces using AngularJS, JavaScript, JQuery, HTML5, CSS3, and Bootstrap.

Responsible for providing weekly status reports to top management.

Environment: Agile SCRUM Methodology, Sprint Planning, First Spirit/Sitecore Content Management Application, Word, PowerPoint, Excel, MS Outlook, AngularJS, JavaScript, jQuery, Web Services – SOAP, RESTful, HTML5, CSS3, and Bootstrap, Rally

Chase Card Services, Wilmington, DE Scrum Master/ Quality Assurance Manual Tester

Worked for the Chase Card Services - Strategy and Planning/Marketing tool application group. Key Projects: Launch Mobile Initiative Iteration 1, 5 Tier Source Code Iteration 2 and Planning Tool Enhancements Iteration 3 for Slate, Freedom and Amazon products.

Responsibilities/Tasks & Accomplishments

Worked closely with different Line of Business (LOB) product owners of campaign management, relationship managers of different channels such as Internet, OSAM, OSAM-Retail and direct mail to gather business requirements and later translated them into functional requirements/use cases and non-functional requirements (performance, security and usability) and finally have them documented in feature detail document.

Utilized MS Project in order to create the WBS (Work Breakdown Structure) for all enhancement requests.

Developed Requirements Traceability Matrix.

Performed Systems Integration Testing (SIT)/Regression Testing for all the proposed enhancements.

Responsible for providing daily weekly reports to top management

Environment: Strategy and Marketing tool/CRM Application, HP ALM, MS Word, Excel, MS Outlook, Agile

Western Union, Montvale, NJ; Business Systems Analyst

Worked for the Western Union Point of Sale application group. Aim of the project was to launch WUPOS Single Sign On & WUPOS Quick Checker & Helper project. Key Projects: WUPOS Single Sign On, WUPOS Quick Checker & Helper project; Environment: WUPOS Application, Java, Oracle, SQL, MS Office Suite, HP Quality Center, Clarity

CVS Caremark, Somerset, NJ; Business Systems Analyst

Worked for the Prescription’s Claims/RX Claims group. Key Projects: Perform data migration from Aetna to CVS Claims Engine. Environment: RxClaim Mainframe healthcare Application, MS Office Suite, MS Visio, DB2

First Horizon Bank, Memphis, TN; Business Systems Analyst

Worked for the Enterprise Information Management, Information Delivery – Data Sources & Data Quality organization. Key Projects: Data Conversion Project from TSYS Processor to FDR Processor; Environment: MS Office Suite, TSYS, FDR, All Bank applications, Data Stage

Huntington National Bank, Easton, OH; Business Systems Analyst

Line of Business Overview: Treasury Management Services – Payments & Channels Organization. Business Online – Fiserv Voyager is the Internet application for our business customers (small, middle, and large). Business Online provides the businesses with access to accounts and services all from a single site. With up-to-the minute account information and transaction capability, customized reporting and round-the-clock access, Business Online will help our businesses run their business smarter, faster and more efficiently. All business customers who get access to Business Online will automatically get Core Services which includes the following: Information Reporting (Account Balances, Transaction History, Transaction Search, Deposit Account Statement, Account Analysis Statement (Detail of Charges), Account Transfer, Check Inquiry, Stop Payments, Photocopy, Check/Deposit Ticket Orders and Administration. Key Projects: Commercial Cards Product Milestone 1, Equipment Finance Phase 1 & Phase 2; Environment: Fiserv Voyager Corellian application, J2ee, Oracle, HP ALM, MS Word, MS Excel, Outlook

Walgreens Specialty Pharmacy, Deerfield IL & Carnegie, PA; Business Systems Analyst

Key Projects - Worked for the Scripted OTC (Order to Cash)



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