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Office Assistant Customer Service

Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates
May 16, 2020

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Nelson Pavartikkaran

Musaffah, Abu Dhabi 055*******


Motivated professional offering proficiency in office administration combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed

Dedicated Administrative professional with proven skills in managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities.


Filing and data archiving

Certified Computer Office Assistant

Business Administration

Database Management

Mail handling

City and non-city driving


July 2016-January 2020 Office Assistant, Administration Blue Diamond Electronics Co. LLC Ruwi, Muscat

Corrected any data entry error to prevent later issues such as duplication or data degradation

Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records

Coordinated, scheduled and arranged meeting and travel calendars, including business and social events

Opened and properly distributed incoming mail to promote quicker response to client inquiries

Managed documents by organizing forms, making photocopies, filing records, preparing correspondence and creating reports

Entered numerical data into databases with speed and accuracy using 10-key pad

Obtained scanned records and uploaded into database

Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders

Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members

Coordinated domestic and international travel arrangements, including booking airfare, hotel and ground transportation

Kept business, customer and financial records current and accurate to stay on top of changing information and avoid lost data

Worked with supervisors and management to maintain status reports and update information for client projects

October 2011- July 2016 Office Assistant Oman Express Supplies Co. Ruwi, Muscat

Confidential Correspondence and Data Customer Service & Relationship Management

Editing and Proofreading Executive and Board Relations

Executive Office Management Insurance Terminology

Administrative Support Confidential Records Management

Business Correspondence Research and Reporting

Regulator Reporting and Communications Billing Processes

Executive Liaison & Support Reconcilement & Public Relations


April 2009 – July 2011

Master of Business Administration specialized in Financial Management,

Chinmaya Institute of Management & Technology, Thrissur, Kerala

April 2005 –June 2008

Bachelor of Commerce Specialized in Computer Application,

Mother Arts & Science College, Thrissur, Kerala


Date of Birth : 09/07/1983

Language Proficiency : English, Malayalam, Hindi

Nationality : Indian

Visa Status : Visit Visa

Passport No : S5802533/Valid Till: 05/09/2028

Driving License : Oman & India

Visit Visa Expiry : 20th April 2020

Marital Status : Married

Address : Bldg. No.389, 38 Silk Street Musaffa,

Abu Dhabi


I solemnly declare that all the information furnished above is free of errors & to the best of my knowledge.

Place: Abu Dhabi

Date: 25-02-2019

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