POONAM

C-** Pragati Nagar Apartments

*/**, *.* ****, 2nd Floor, Ambattur

Chennai-600053

Email- adc888@r.postjobfree.com

Phone no 988-***-****

BIO-DATA

Objective : To become a good team player by applying knowledge and

Experience through active participation in an organization.

Qualification

Course

Institution

Board / University

Year

M B A (Finance)

Loyola Twinning Programme

Pondicherry University

2009

B.B.A

M.O.P Vaishnav College for Women

Madras University

2006

12th

L.G.G Matriculation Hr. Secondary School

Tamilnadu State Board

2003

10th

L.G.G Matriculation Hr. Secondary School

Matriculation Board

2001

Technical Qualification:

Office Automation – Ms Dos, Word, Excel, Access PowerPoint

Work Experience

Company

Designation

Year

HIFLY Travel Solutions Pvt. Ltd.

Tour Manager

March 2017 – Till Date

GI Hospitalities

Sr. Executive - Tour operations

1st March 2013 till 31st December 2015

GRT Hotels & Resorts

Customer Relation Coordinator

April 2011 to February 2013

GRT Hotels & Resorts

Sr. Customer Relation Associate

August 2007 to March 2011

GRT Hotels & Resorts

Customer Relation Associate

August 2006 – August 2007

Mahindra Holidays

Customer Dialog Executive

February - June 2006 (Part time)

Job summary:

Handling International and Domestic packages

Promoting Tours in Digital Platform which includes Whatsapp, Facebook, Instagram, Twitter, Linkedin

Issuing Flight tickets

Participating in Travel related Road Shows for a better business relationship with service providers

Voice Reservations

Handling Walk in Guests

Make Reservations in PMS

Rate Management in own Website

Inventory Management in own website

Rate Shopping in competitive Hotel website

Rate Management in E Portals

Inventory Management in E Portals

Coordinating for E Portal Payments

Loyalty Program

GRT Connect - individual guest program

GRT Select - Corporate bookers program

Monthly Revenue Report

FIT revenue report

Achievements : Participated in 02 days Team Building workshop – Alchemy 2011

Attending various travel related Webinars

Hobbies

Listening to Music

Swimming

Walking

Other Details

Total Work Experience: 14 years

Current Salary – INR 38,000/-

Expected Salary – INR 50,000/-

Notice Period: Open to join immediately

Other Benefits (Offered by Existing Company: Provident Fund, Leave Travel Allowance, Mediclaim and Medical Reimbursement, Uniform Allowance, Telephone Allowance

Reason for Change: Personal Growth

PERSONAL DETIALS:

Name : Poonam

Father’s Name : Harish. U. Doshi

Marital Status : Married

Husband’s Name : Himanshu.P.Bhatt

No. of Children : 01

Date of Birth : 16th June, 1986

Sex : Female

Nationality : Indian

Languages known : English, Hindi, Tamil, Gujarati

DECLARATION:

I hereby declare that the details furnished above are true and loyal to the best of my knowledge.

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