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Office Salesforce

Windsor, ON, Canada
May 13, 2020

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Nairuti M. Trivedi

***,***** ** *****:226-***-****

Lasalle,ON,N9J 3X5


Bachelor of Information Technology July 2011-June 2015

Gujarat Technological University

Professional skills

Outgoing and energetic attitude.

Good listening skills, multi-tasking ability,excellent problem-solving capabilities.

Knowledge of LAN, WAN, Wireless Networks, Servers and Desktops.

Excellent Troubleshooting, interpersonal, listening skills.

Strong communication skills in particular written communication and grammar.

About 1.5 years of experience working as a web designer.

Proficient in Microsoft Visual Studio, Adobe Dreamviewer,Adobe Photoshop.

Proficient in web designing using HTML,CSS,Bootstrap.

Good working knowledge of Windows and Internet,MS-Word,MS-Excel, Power-Point.

Typing speed is50 wpm.

Create and edit presentations using Microsoft PowerPoint.

IT categories including laptops, desktops, servers, websites, email, copiers printers.

Maintain LAN equipment and services, including switches, routers and VPN.

Basic computer and software skills to include the use of word processing, Filing, faxing and photocopying and email.

Basic oral and written communication skills.


Receptionist, Ecsttasys July 2016- April 2017

Experience resolving a broad range of IT related issues - laptop pc’s, desktop pc’s, servers, vpn connections, email, externally hosted websites, printers, copiers, wireless access points, MS Office software.

Phone duties answer phone in a professional manner with proper greeting, direct calls as applicable.

Manage incoming and outgoing mail and courier pickups and deliveries.

Check copier daily and refill paper, toner and order toner and call for copier service as needed.

Order and stock office supplies.

Academic Project

Title: Automation of certain process of blood bank.

Description: My project involved research and analysis of processes in blood bank and created flow chart and graph on demand curves for blood packets using different IT analysis tools.

Tools: HTML, Java Script, Salesforce(Declarative and programmatic approach) platform.

Extra-curricular Activities

Active participation in college function as lead volunteer and in technical festivals.

Active participant in college sports like skating, swimming, chess.

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