Sales Office
Resume:
CLETTA O. FUERTE
Old Airport, Doha, Qatar
Mobile No. +974-********
Email add: adc61g@r.postjobfree.com
DEDICATED AND TALENTED©LATERAL THINKING©STRATEGIC AND FAST LEARNER. A loyal and caring Front Office, Concierge, Sales Receptionist, Sales Associate experience. Displaying strong levels and commitment, productivity and robots sense of team and spirit. Enthusiastic, adaptable, versatile and quick to learn. Strong levels of integrity and courage with a sound of work ethic. Loyal and dedicated team member.
Awardee Employee of the month.
Recognitions of Exceptional Performance for being Top 3 in GC Sales. Appreciation of Participating in the BTS Fashion Show. Top seller Award.
Persistent, Motivated, Disciplined and willing to contribute. PROFESSIONAL HISTORY
MARKS AND SPENCER (AL-FUTTAIM) – ADMIN CUM SALES ASSOCIATE – 13TH OCTOBER, 2013 TILL PRESENT
Duties & Responsibilities:
Assist customer for what they need.
Taking customer details.
Welcome customers with a smile as they enter into premises.
Proactively ask customer how they can be assisted.
Provide customers with product information that they need.
Explain product features and warranty agreements.
Demonstrate the working of a product when required.
Provide information on daily deals and promotions.
Ensure that all products are well stocked and are easy to reach.
Assist customers by taking down products that may not be easy to reach.
Provide information regarding each product & any discount offers associated with it.
Respond to customers’ requests and concerns in a resourceful manner.
Handle cashier duties by taking cash or credit cards in exchange of goods sold.
Create and update records and databases with personnel, financial and other data.
Ensure that all purchased items are delivered to the customers in a prompt manner.
Reserve products for online orders.
Arrange products on shelves in a tidy manner.
Order out of stock items in a timely manner.
Develop and maintain a current and accurate filling system.
Maintain the general filling system and file all correspondence.
Making some clerical reports.
Filling records and documentations.
Data encoding and performing variety office task.
RADIUS ENGINEERING CO. W.L.L –FRONT OFFICER CUM SECRETARY – 23RD MARCH TILL 30TH APRIL, 2013
Duties & Responsibilities:
Attends all clients and suppliers.
Handle telephone operators.
Maintain records of the staff main office to site.
Preparing the order list.
Assist GM, ED, and MD for appointments.
Answers all incoming calls.
Re-direct calls a s appropriate and take adequate messages when required.
May take messages.
To keep records in the office.
Note down for specific notes.
Give clients/suppliers full attentions.
Coordinate the repair and maintenance of the office equipment.
Provide all staff needed.
Handles all staff request accordingly each department.
MAINTENANCE MANAGEMENT GRP. (MMG) –CONCIERGE TOWER 5 THE PEARL QATAR – 01ST MARCH, 2011 TILL 10TH MAY, 2011 Duties & Responsibilities:
Attends all guest request
Handle and all the complaints.
Encode in and out money/cash.
Preparing RV, TR, and PV for in and out going cash.
Provide office support services in order to ensure efficiency and effectiveness within the hamlet office.
Pick up and deliver mail.
Maintain the general filling system and file all correspondence.
Develop and maintain a current and accurate filling system.
Answering all incoming calls and handle callers inquiries whenever possible.
Greet, assists and/or direct visitors, guest and the general public.
Making some clerical reports.
Direct the first nation’s members and the general public to appropriate staff.
REGENCY AND CONVENTION BEACH RESORT (BORACAY-PHILIPPINES) - RECEPTIONIST – 23RD JANUARY, 2010 TILL 23RD APRIL, 2010 Duties & Responsibilities:
Answer phone calls/Welcoming guest.
Note down for specific notes.
Deal and require form the public guest and customers
General administrative and clerical reports.
Receive and sort mails deliveries.
Provided information if needed.
Ensure knowledge of the staff movements in and out of the organization.
IMPERIAL APPLIANCES PLAZA (ILOILO-PHILIPPINES) – SALES RECEPTIONIST – APRIL 2008 TILL JANUARY 2009
Duties & Responsibilities:
Promote and advertise appliances and electronics products of the company.
Prepare and receiving orders from the outlet.
Convince and persuades department manager to promote and display.
Met the quota sales set by the sales department manager.
Attend customer complaints and warrantee of the electronics. Give professional advice to the customer’s specific types and specifications of electronic product.
GRAND HOTEL (ILOILO-PHILIPPINES) – RECEPTIONIST – APRIL TILL MAY, 2007
Duties & Responsibilities:
Answering visitor’s inquiries about services.
Directing visitors to their destinations.
Answering incoming call on multi-line telephones.
Setting appointment, sorting mails.
Filling records and documentations.
Data encoding and performing variety office task.
Send emails and fax to customer/guest for reservation.
EDUCATION INFORMATION :
DUMALAG CENTRAL SCHOOL 2002-2003
DUMALAG NATIONAL HIGH SCHOOL 2004
FILAMER CHRISTIAN OF UNIVERSITY(B.S COMPUTER SCIENCE) 2005 DUMALAG VOCATONAL TECHNICAL SCHOOL (HRS) 2007
CERTIFICATES OF TRAINING IN COMPUTER HARDWARE IN SERVICES
CERTIFICATES OF TRAINING IN HOTEL RESTAURANT AND SERVICES
CERTIFICATES OF TRAINING IN BASIC FIRST AIDER AND CPR
ACADEMICS AWARDS:
NO.1 TOP SELLER OF GIFT CARD
RECOGNATION OF EXCEPTIONAL AWARD
NO.1 OF BEING CUSTOMER SERVICES
GIFT CARD CHAMPION SELLER
TOP 1 IN MEMS FOR THE WHOLE SHOP
EMPLOYEE OF THE MONTH
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