Steven Rusch

Business Analyst

Downers Grove, Il 630-***-****

adbzii@r.postjobfree.com http://www.linkedin.com/in/stevenkrusch http://stevenkrusch.strikingly.com

Professional Summary

Senior Business Analyst experienced in the fields of Business Analysis, Project / Program Management, Consulting and IT. Well versed in Customer Service and Staff Development. Skilled mentor and mediator who excels at bringing out the best in team members.

Expertise Includes

Business Process Improvement

Workflow Reengineering

Requirements Analysis

Change Management

Exceptional Communication skills

Gap Analysis / Quality Control

Lean Six Sigma, ITIL, SDLC

Agile, Scrum, Kanban

Professional Experience

LEAD ALLIES (DALLAS, TX) 11/2018 - 01/2020

Consulting Company serving the Transportation industry.

Business Consultant / Business Analyst – Transplace / Celtic Intermodal

Oversee all aspects of M&A account consolidation into business TMS.

Integrate 1,400 active M & A accounts into TMS

Systems Analysis and Workflow Documentation/Redesign

Process Improvement, UI/UX, Agile Scrum Sprints utilizing Jira and Confluence

FOUR SEASONS HEATING & AIR CONDITIONING (CHICAGO, IL) 06/2013 - 03/2017

Regional Heating & Air Conditioning firm

Senior Project Manager / Business Operations Analyst

Managed Process and Workflow re-engineering projects

App Development / Continuous System Improvement

Logistics Management through Mobile and Web-based forms

ANALYSTS INTERNATIONAL CORPORATION (MINNEAPOLIS, MN) 10/2009 - 01/2010

Consulting / Recruiting Company

Business Consultant at BP

Update corporate 5 year business refinery software planning roadmaps

Conducted JAD sessions / project planning / presentation

Forecasting and gap analysis

INVESTOR (CHICAGO, IL) 01/2009 – present

Personal Investing

Market Analysis, forecasting and investing

NAVISTAR, INC. (WARRENVILLE, IL) 05/1999 - 12/2008

Global Truck and Engine manufacturer

Manager – Shared Services 2005 - 2008

Providing Global business units Lean Six Sigma-based, cost-effective services

Planned, designed and rapidly deployed a multi-million dollar, multi-national Oracle imaging and content management system

Conducted JAD, ERP and SLA sessions, gap and software analysis, UAT and Change Management

Manager / System Engineer 1998 - 2005

Operations Manager, SME and Server Administrator for the $27mm North American Parts Division

Manager - Call Center and Remote Warehouse Team

Administrator - Local /Remote server farm

Team Manager – Y2K and WIN 2003 Response Teams

PORTFOLIO & FINANCIAL CONSULTANT (CHICAGO, IL) 1997 – 1999

Independent Financial Consultant

Consultant

10K / 10Q Financial Statement Preparation

JMB REALTY CORPORATION (CHICAGO, IL) 1983 - 1997

Largest North American Real Estate Syndicator

Vice President

Treasury Management / Records Administration

EDUCATION

Lewis University Lockport IL

Master of Business Administration (M.B.A.) - Concentration in Finance / Economics

University of Arizona Tucson AZ

Bachelor of Science (B.S.) - Concentration in Agricultural Economics

Certifications

Six Sigma Greenbelt

ITIL Foundations

SDLC

Certified Cash Manager

Oracle Stellent 10gR3 Server

Arms Reduction/ Export Controls

Skills

Agile Scrum/Kanban/Lean

Automation

Budgeting and Finance

Business Requirement Documents (BRD)

Change Management

Client Relations

Conflict Resolution

Critical Thinking

Excellent writing and documentation skills

Exceptional Communication skills

Functional Requirement Documents (FRD)

Gap Analysis

IT Administration and Security

Leadership

Liaison between business and technical teams

Negotiation

Operations

Process Improvement

Project Planning and Management

Project Cost Management

Project Life Cycle

Requirements Analysis

Six Sigma

Staff Development/Right Sizing

Strategic Planning

System requirement specification and document (SRS / SRD)

Team Leadership/Supervision

Timelines

Treasury Management

Workflow Reengineering

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