Joseph C. Hendler
Lawrenceville, GA 30043
To secure QA Testing position at an IT company using h/w & s/w test experience and education.
McKesson Corporation/Allscripts March 2013 – Nov.2019
Quality Assurance Analyst – Medical Software Tester: (Permanent): Performed Systems Integration testing on Paragon project – Worked on Audit team; tested a web-based medical application written in .Net, used for prescriptions, documentation and Rules Engines for hospitals & Medical Centers. Applications tested had SQL Server backend. Used Visual Studio TFS 2012 for tracking defects & work items. Wrote & executed test cases using HP ALM (Application Life Cycle Management). Attended daily scrums, and used Agile SaFe development methodology.
Acted as Scrum Master and QA Analyst & tested Allscripts Sunrise Application in C #.
Automatic Data Processing, Inc. May 2012 – March 2013
Senior Quality Assurance Tester – Payroll Software Tester (Contract work): Performed frontend testing on accounting software for a major check processing company; worked on Work Force Now (WFN) and PaaS projects. Tracked defects using Clear Quest and Rally. Training on QTP and QC; ran existing scripts. Wrote test cases, test plans and test scripts. Attended daily scrums, and used Agile development.
Titlemax Corporate Office December 2011 – April 2012
Senior Quality Assurance Tester – Financial Software Tester: (Contract): Performed frontend testing on .Net application written in C # and backend testing for financial reports generated on the Atlas system; a web-based financial application used for car loans, repossessions, and sale recoveries. Wrote test cases using MS Test Manager 2010, and tracked defects using Visual Studio TFS 2010. Wrote SQL queries and queried the databases, using MS SQL Server 3.5. Attended daily scrums, and used a combination of Waterfall and Agile development.
McKesson Corporation July 2011 – December 2011
Quality Assurance Analyst – Medical Software Tester: (Contract): Performed Systems Integration testing on McKesson Practice Choice project in Physician Practice Solutions department (formerly FUSION project), for GA Release testing; a web-based Medical application used for patient scheduling, billing and appointment tracking. Applications tested had C # middleware, Silverlight front end, and SQL Server backend. Used MS SQL Enterprise 2010, Wrote test cases using MS Test Manager 2010, and tracked defects using Visual Studio TFS 2010. Attended daily scrums, and used Agile development methodology.
Intercontinental Hotel Group (IHG) March 2011 – July 2011
Quality Assurance Tester – Website application Tester: (Contract): Performed Systems Integration testing on a web-based hotel site. Used HP Quality Center and Rally for tracking defects, stories (requirements) and test cases. Performed manual testing and assisted automation team in writing scripts. Tested Privatized Army Lodging (PAL) site used for first class lodging. Attended daily scrums; used Agile development process in two week sprints (iterations).
McKesson Corporation Dec. 2010 – March 2011
Quality Assurance Analyst – Medical Software Tester: (Contract): Performed Systems Integration testing on McKesson Practice Choice project in Physician Practice Solutions department (formerly FUSION project), for CERT Release testing; a web-based Medical application used for patient scheduling, billing and appointment tracking. Applications tested had C # middleware, Silverlight front end, and SQL Server backend. Used MS SQL Enterprise 2010, Visual Studio TFS 2010 for tracking defects tasks using Agile development methodology.
Brightree LLC, Inc June 2010 – Dec. 2010
Quality Assurance Tester – HME/DME Systems Integration testing on a POS application for Retail Sales, and web-based Medical Equipment app for purchasing inventory, billing insurance companies, working with Medicare, and tracking rental medical equipment with bar codes. Applications had C # middleware, Silverlight front end, and SQL Server backend. Used SQL Enterprise 2010, Visual Studio 2009 & 2010 for defects tasks using Agile development.
Turner Broadcast System, Inc Nov. 2004 – April 2010
QA / Systems Integration Tester – Digital Media Technology: Ecommerce Group (1 year): Performed automated and manual testing for Storefronts, Registration paths and video on several Turner sites, including AdultSwim.com, CartoonNetwork.com, CNN.com, FusionFall.com, NBA.com, NASCAR.com, PGA.com, PGATour.com, TBS.com, TNT.com, and TCM.com. Trained and used Agile work process. Used HP QTP for UI testing and generating data. Used HP QC for defects and a TC repository. Used Open Source JIRA for defects.
Systems Integration Tester - GameTap.com (4 years): Tested the integration of a Client-Server game application (C++ w/ backend server application, written in JAVA), a website & content management (CMS). Ran backend tests using UNIX. Used HP Quality Center as a TC repository.
Concurrent Computer Corporation Apr. 2004 – Oct. 2004
QA Testing Analyst – Trinity System, NT System, Web Reports project: Performed Set Top Box testing on of IPG/EPG (Motorola, Scientific Atlanta, Pace, etc). Added data to Digital Access Controller (DAC), downloaded firmware to STBs and added to DAC inventory. Tested Web Reports 2.0 Series with Data warehouse to generate customer data. Ran SQL queries using on an Oracle database. Used BMS (Business Management System) and performed backend verification using UNIX on a Linux server. Used DevTrack as a defect tracker.
Bell South Corporation May 2003 – Apr. 2004
QA Testing Analyst/Systems Analyst - Wholesale Customer Operations (8 months): Worked on test team using LOTT (Local Ordering Test Tool), LENS (Local Exchange Navigation System), and Workbench2000 (access database). Used Harvest to track defects. Tested 3rd party s/w that CLECs (Competitive Local Exchange Carriers) used to submit LSRs (Local Service Requests).
QA Testing Lead - BBIS IVR Project (4 months): Worked as Testing Lead on the BroadBand Interactive Voice Response (BBIS IVR) Project. Wrote test plans & test cases. Hired, interviewed and evaluated tracking tools. Performed performance testing on IVR system.
Cox Communications Oct. 2002 – Feb. 2003
Senior Quality Assurance Tester / Analyst – Performed manual testing on Web applications (ASP), and tracked defects in Mercury Test Director. Used Internet Explorer for testing Internet and intranet applications on AS400. Used SQL Server Enterprise to query an Oracle 8i database.
AutoTrader.com Mar. 2001 - Aug. 2002
Senior Quality Assurance Engineer – Tested New Car Products, AdManager, Auction Manager, Dealer Community using XP Methodology. Worked with TCP/IP, used SQL on Oracle 8i. Ran UNIX based shell scripts for XML import to the databases. Used Mercury Test Director as tracking tool and WinRunner as automated test tool.
Thoughtmill Incorporated Jul. 2000 - Dec. 2000
Staff Quality Assurance Engineer/Lead – Team Lead for Medical and Disability projects. Tracked defects using Mercury Test Director; wrote test plans, cases and procedures in Test Director. Used Mercury WinRunner and LoadRunner. Interviewed, hired, & trained the QA team.
GA Department of Revenue, Information Systems Mar. 1999 – Jun. 2000
Senior QA Analyst – Tested IE WebPages for State of GA's Y2K Conversation rewrite project which included Withholding, Corporate, and Individual Tax Systems. Tracked defects on PVCS. Used IBM 3090 mainframe & used SQL. Systems written in HTML using Net Dynamics 5, and Java. Performed automated testing using Mercury WinRunner.
CdNow Corporation Dec. 1998 - Feb. 1999
Senior Quality Assurance Analyst – Performed web-testing for an On-line Music Store on Netscape Navigator, Internet Explorer, Virtual PC, and SQL language on an Oracle database. Performed backend and front end testing using MAC OS. Created and tested custom CDs.
Time Resource Management (ADP) Jan. 1998 - Nov. 1998
Senior Quality Assurance Analyst – Tested Client-Server (S/W and H/W) Time and attendance application. Used SQA Robot, SQA Manager and ISQL language. Created test plans, cases, and scripts for Y2K project. Tested applications written in VB, and queried backend of application (Visual C++) using SQL Server and Sybase databases.
Actamed Corporation Feb. 1997 - Sept. 1997
Quality Assurance Analyst – Tested Client-Server medical billing application used to process claims, with HIPAA requirements, for hospitals, insurance companies and physicians. Used SQA Robot, PVCS Tracking System, VI Editor and ISQL on UNIX OS; Updated KornShell scripts on UNIX OS to test back end (C++). Wrote test plans, cases and QA methodologies.
Home Depot Corporate Headquarters Dec. 1996 - Feb. 1997
Quality Assurance Analyst – Tested the Import/Export - Rockport S/W project using WINRUNNER, ISQL language on UNIX OS, and Lotus Notes. Tested a Client-Server application called used for Import/Export software used by the Purchasing department.
Ceridian Employer Services, Incorporated Mar. 1996 - Nov. 1996
Quality Assurance Analyst – Performed manual & automated testing using SQA Robot and for HR applications used to track time and attendance. Performed automated DOS Testing using AutoTester on Windows 3.11. Reported results using SQA Manager.
Naval Air Development Center (NADC) May 1988 - Aug. 1993
Configurations Management/ Programmer - Worked on site at NADC for Anti-Submarine Warfare team; SH-60F, HH-60H/HH-60J Helicopters. Wrote programs in dBase III plus and Clipper on IBM PCs. Developed programs in COBOL with JCL on DEC/VAX 11/780 mainframe. Tracked changes for DOD. Worked with confidential and secret material.
Product Research Management, Incorporated Nov. 1987 - May 1988
MIS Specialist/ Administrative Assistant - Worked off site for NADC & Bureau of the Mines as a payroll admin using Apples, DEC's and IBM PC's. Worked with confidential and secret material.
Education and Training:
Perused Masters of Business Administration in MIS at Drexel University, Philadelphia, PA
Bachelors of Science in Computer Management, Graduated from Philadelphia College of Textiles and Science, Philadelphia, PA
Associate in Applied Science Degree in Data Processing, Graduated from Montgomery County Community College, Blue Bell, PA
Trained on Mercury Quick Test Pro (QTP) 9.6 in 1999 / Trained on WinRunner & LoadRunner at Department of Revenue (DOR) in 1999 & Turner Broadcast Systems (TBS) in 2010