Dhivya Mahadevan

Ph: +91-960******* Email: adby4c@r.postjobfree.com

PROFESSIONAL PROFILE

Software Tester (Manual – Web and Mobile) with 8 years of experience in Cognizant

Possess comprehensive knowledge of Perfecto, Application Life Cycle Management (ALM), Quality Center (QC), Version One, Clear Quest (CQ)

PROFESSIONAL EXPERIENCE

Project: CIGNA OEP Mobile

October 2014 – present

‘MyCigna’ is a mobile app which enables the end user to review their coverage details, submit claims & reimbursement, order drugs online and many more.

Involved in requirement analysis, test design, test execution and defect management phases of software life cycle

Involved in Functional and regression testing of mobile app in IOS & Android platforms

Lead the team of 10 members and ensured the on-time delivery of projects

Responsible for monthly metrics preparation and presented to the clients

Analyzed the production tickets raised and provided the root cause analysis

Preparation of test closure report

Trained the new joiners in team and provided support / guidance for them to come up to speed

Actively participated in outreach activities

Project: MyCigna Customer Portal

December 2011 - October 2014

MyCigna’ is web portal which enables the end user to review their coverage details, submit claims & reimbursement, order drugs online and many more.

Involved in requirement analysis, test design, test execution and defect management phases of software life cycle

Involved in Functional and regression testing

Lead the regression testing as a single Point of Contact

Handled the production support testing as a single member

Preparation of test closure report

Project: Plan Sponsor Application (PSA)

June 2010 - November 2011

This project for Aetna is about testing the newly introduced enhancements to the currently existing Plan System which is used for automated case installation. This is the application where the plans in which the member can enroll are created.

Involved in requirement analysis, test design, test execution and defect management phases of software life cycle

Involved in Functional and regression testing

Prepared the process artifacts for delivery audit

Review of project artifacts against the pre-defined templates

Project: Claims Handling

February 2010 - June 2010

The Claim Handling Program is a component of the Claim Platform Strategy that will focus on the redesign and replacement of key components of the existing Claim Handling systems in order to enable a single solution to address the needs of the Claim organization

Involved in requirement analysis, test design, test execution and defect management phases of software life cycle

Involved in functional testing

Project: Financial Control Center (FNCC)

January 2010 - February 2010

Financial Control Center (FNCC) is a new web based application being built by MetLife in order to cater to Death Match process and bulk check payment process. FNCC is to be the central application which will relay instructions to the mainframe which will enable mainframe applications such as Pensions Closeout Tacking System (PCTS) to complete the processing

Involved in test execution and defect management phases of software life cycle

Involved in User Acceptance testing

Project: Total Absence Management (TAM UAT)

November 2009 – December 2009

The Absence Management System will be a ‘one stop shop’ solution for total absence management. It will provide a common intake of all absences (STD, LTD, FML, Leaves) vs. multiple channels today

Involved in Use Case analysis, test design, test execution and defect management phases of software life cycle

Involved in User Acceptance testing

Project: Web sphere Application Server (WAS 6.1)

May 2009 - November 2009

WAS 6.1 Migration testing consists of comparing results for baseline vs. migrated environment (INT & QA)

Involved in the execution of Regression test cases

Defect Tracking

Preparation of Sign-Off document

EDUCATION

FATIMA COLLEGE, Madurai, Tamil Nadu

Bachelor of Art in Computer Science May 2008

GPA: 87%

Held the responsibility as President of Computer Science Association

Published the department magazine by preparing & collecting various articles from the department students

Held the responsibility of arranging and conducting the inter-college meet

T V SUNDARAM HIGHER SECONDARY SCHOOL, Madurai, Tamil Nadu

March 2005

GPA: 91.4 %

ADDITIONAL SKILLS

Completed the ISTQB external certification

ACCOLADES

Received ‘Associate of the Month’ award in November 2010 & February 2011

Received ‘QE&A Stallion’ award in February 2015

Received ‘Delivery Excellence’ award in December 2016

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