Charlotte · 347-***-****
I’ve been in the IT Field for 8 years and I’ve been a Scrum Master for 4 years. I have always been transitioning ensembles to be more versatile within many lengthy projects that I have been assigned to lead. I’ve used Agile practices where I saw fit; which led my teams to more practical decisions, increasing performance, eliminating wasted time, displaying versatility that led to a more cross functional team which thereby led to less errors. Being knowledgeable in task prioritization, risk management and workflow optimization. I am a committed Agile expert with over 8 years of expertise in public speaking, presenting information with clarity and developing high performing teams. I am a collaborative individual with the ability to remain poised in all types of environments and situation.
SEPT 2016 – FEB 2020
SCRUM MASTER, Spectrum
Trained and mentored team members on best and most effective ways to use Scrum processes with clarity to improve efficiency and reduce production time.
Intimately worked with counterparts with integrated software packages such as PeopleSoft to widely broaden the degree and landscape of the company’s portfolio in various departments such as but not limited to: Human Capital Management, Financials and Customer Relationship Management.
Led daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
Used SAFe in planning and estimating to determine sprint scope based on team’s velocity and capabilities while partnering with the product owner on prioritization.
Partnered with Product Owner to ensure continuous refinement of backlog, which included stories and epics from multiple projects.
Closely tracked the business activities so stories and supporting docs were provided ahead of time to have better Sprint Planning meeting.
Strong understanding of project management methodology and PMO standards.
Worked with Project Managers, Developers and Product Owners to drive projects to production, meeting deadlines and outcomes.
Managed multiple internal and outside scrum teams, ensuring effective collaboration and communication.
Worked to gather customer requirements, clarify specifications and translate into the product backlog.
Delegated tasks to each team member, regular assessing workloads to complete tasks on time and within project parameters.
Updated project plans based on changing objectives, specifications and staff availability.
Devised implementation plans, including cost-benefit and ROI analyses.
Tools Used: CA Clarity, Version One, JIRA, MS Project, MS Excel, MS PowerPoint, SharePoint.
FEB 2015 – AUG 2016
FIBER OPTICS PROJECT MANAGER, Google FIBER
Led Complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases as company headcount and business volume grew.
Tested passive and active photonics devices such as photo detectors and waveguides for high-speed applications.
Converted POTS to VOIP
Installed cable, phone VOIP and Data according to company standards various duties including running cable: CAT5, CAT6, Rg6, Rg11, Rg59, custom wiring and Splicing.
Facilitating team of 9 for massive wide development projects on new Fiber Infrastructure within Charlotte.
AUG 2013 – JAN 2015
BUSINESS TECHNICIAN, TIME WARNER CABLE
Visually inspected temperature sensors to maintain health of servers and network devices.
Improved vendor network troubleshooting by coding system throughout company using different colors for each purpose.
Imaged OS and software deployments throughout system and addressed and implementation concerns.
Received and prioritized support request to maximize resource utilization.
Documented all facets of technology department operations, including network infrastructure, licenses and FAQs, facilitating consistent responses and team operation.
ASSOCIATE OF ARTS, MiAmi Dade College
Specialized Fine Arts
BACHELOR OF ARTS, brooklyn college
Specialized Philosophy Of Law, Political Science
Kappa Sigma Member Pi Phi Chapter
CSM-Certified Scrum Master