MALA V

+91-988*******

adbvn5@r.postjobfree.com

Employee Engagement & Relations

HR Policies & Procedures

Training & Development

Current Employer : Ooyala India Pvt. Ltd., Chennai

Designation : Senior People Operations Specialist

Duration : March 2017 to July 2019

Previous Employer : AT&T Global Business Services India Pvt. Ltd., Hyderabad

Designation : HR Country Operations

Duration : October 2013 to March 2017

Previous Employer : ReDIM Group, Chennai

Designation : Executive - HR

Duration : September 2010 to March 2013

Previous Employer : Summit HR Outsourcing Services, Chennai

Designation : HR Executive

Duration : June 2008 to September 2010

1. Employee Engagement – Onboard to Exit

In-charge for joining and exit formalities

Induct and Orient new joiners.

Maintain employee database/personnel files.

Employee engagement programs, Rewards & Recognition (R&R), Exit Management, PF Administration, Probation/ Confirmation, and Background verification.

Benefit Administration: Organize and execute employee benefits such as medical insurance, arrange medical camps, meal pass, wellness initiatives, arrange for fun events & recreational/ counseling activities and other value added services

Policy Administration: Creation/ Amendment of policies, Preparation of templates and presentations, benchmarking market practices and procedures; adhere to ongoing processes and practices of the organization.

Vendor Management - Place purchase orders and interact with respective third party for internal HR team requirements: Benefits, PF, Insurance, Labour compliance.

Grievance handling – Maintain employee morale, handle issues politely and promptly.

Performance Management System (PMS) – Plan and schedule for the monthly/ quarterly/ annual reviews; Collect and process appraisal documents.

Identify training needs of employees and plan & execute for T&D process and maintenance of Training MIS.

Letter generation: Preparation of offer, promotion, relieving & experience letters and other letters.

2. Data Management

Download various employee related reports from HRMS/ MIS reports. Perform periodical data clean up activity.

Manage information on New joiners, Exit employees, Appraisals, & Incentives etc.

E-Leave: Maintenance of E-Leave system - pull reports, perform periodical clean up activity, manage employee leave information and manipulate other leave related data.

Payroll: Pull data for payroll and share inputs for processing paychecks; Maintain Salary Advance and Loan Repayment records and also process payroll online.

3. Internal Recruitment & Selection – Pre & Post recruitment

Interact with management team across locations and understand requirements.

Source, screen, match for needs and schedule interviews and coordinate further recruitment process.

Complete reference check / background verification for selected candidates.

Negotiate & roll out offer with approval from respective authority.

Maintain master database (MIS) of requirements tracker and share with team.

4. Other Activities & Achievements

Mailbox & Folder Management: Manage team's shared mailbox and network drives.

Coordinate with other departments for compliance and payroll activities.

Communication mails – wishes, events, policy updates, warnings, etc.

Employee surveys/Feedback.

CSR Initiative – Organize and engage in supporting the needy.

Have an exposure in Quality audit process – HR Audit, ISO, ISMS, ITSM.

Created New Hire Manual; Leave System Management; Evolved and implemented strategy for birthday vouchers, buddy appointments, sending newsletters.

Initiated and implemented a new framework for PMS, R&R.

Accredited and Awarded for Excellent work establishment.

Masters of Business Administration (HR & Systems) from RMD Engineering College – Affiliated to Anna University, Chennai (2008)

Bachelors of Science (Computer Science) from Anna Adarsh College for Women, Madras University, Chennai (2006)

Date of Birth : May 18, 1986

Gender : Female

Marital Status : Married

Languages Known : Tamil, English, Hindi, Malayalam, Telugu

Permanent Address : #2/7, VIP Flats, Jawaharlal Nehru Street,

T Nagar, Chennai - 600 017

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