Sign in

Manager Resources

Rawdat Al Khail, Qatar
February 19, 2020

Contact this candidate



Kannu Nasarudeen


Doha, Qatar

009*********** (India)


Associate Director of Human Resources

Burj Al Arab Hotel -Dubai

08/2015 – 09/2018

Associate Director of Human Resources

Jumeirah Zabeel Saray

02/2011 – 08/2015

Palm Jumeirah Man-made Island - Dubai

Human Resources Manager

Madinat Jumeirah

08/2010 – 02/2011

The Arabian Resort - Dubai

Assistant Human Resources Manager

Jumeirah Bab Al Shams Desert Resort and Spa

03/2005 – 08/2010


Burj Al Arab

11/1999 – 03/2005

A member of Dubai Holding -Dubai, UAE


Actively involved in the pre-opening hotels manpower planning and achieved the subjective number of employees on expected time frame and inducted them to ensure their inception for the daily operation (Burj Al Arab hotel-1999, Jumeirah Babl Shams Desert Resort & Spa -2005 and Jumeirah Zabeel Saray Resort & Spa - 2012)

Company and its employees leveraged by opening own staff canteen for 1100+ employees and removed the outsourced catering company. This achievement has proven drastic increase in colleague’s satisfactory level and monthly payroll related expenses. (Includes workforce, equipment, commodities, license, budget, satisfaction survey, HSE & Hygiene certification, MEP, ducting and chiller etc.)

COS results:- the satisfaction level had been increased from 68% to 71% and from 71% to 73% (2013 and 2016 respectively)

Labor turnover % has been decreased from 22% to 20% by implementing many HR activities (HR Reach out, open door policy, CCC committee, HR engagement activities and maintain a partnered relationship)

Hotel staff gender ratio had been targeted and accomplished from 23% to30%

UAE Nationalization target over achieved 103% (40 colleagues and achieved 41 including 2 national graduates and 1 youth program)

Successfully accomplished CSR targets (such as hosting of elderly people and down syndrome children in the hotel occasionally, raise rice campaign, charity services, go green, recycling projects, beach cleanup, visit special need people etc.)

Consecutively achieved departmental KPI and hotel balance scorecard targets which had been reflected in employees incentives.

Ensured the target of 100% probationary appraisal completion and attend the Welcome/HR Orientation program (All new employees across the business)

Maintained positive rapport with the stakeholders and supplied sufficient manning.

Ensured the minimal overtime payment, reduced the lieu time and leave balance across the business.

Arranged the accommodation needs and ensured the facilities such as transport, cafeteria, prayer space, Internet, sports venues, library, mail boxes, clinic facilities, security assistance, room allocation, uniform room services, 24/7 emergency assistance, bank facilities, Ramadan arrangements and grocery vendors on site etc.)

Supported the Hotel and Corporate HR Strategies.

Manpower Structuring & Recruitment

Plan and forecast Org. manpower needs, announce job vacancies, source high caliber applicants.

Develop and prepare interview guides, manage interviewing process and assist managers with the hiring procedures, update internal online vacancy lists.

Partnering with hiring managers to determine staffing needs

Screening resumes

Performing in-person and phone interviews with candidates

Performing reference and background checks

Coordinating interviews with the hiring managers and follow ups.

Maintaining relationships with both internal and external clients to ensure staffing goals are achieved.

Communicating employer information and benefits during screening process

Staying current on the company’s organization structure, personnel policy, and federal and state laws regarding employment practices

Serving as a liaison with area employment agencies, colleges, and industry associations

Completing timely reports on employment activity

Conducting exit interviews.

Training & Development

Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.

Develop individualized and group training programs that address specific business needs.

Develop training manuals that target tangible results.

Implement effective and purposeful training methods.

Effectively manage the training budget.

Evaluate organizational performance to ensure that training is meeting business needs and improving performance.

Assess employees’ skills, performance and productivity to identify areas of improvement.

Drive brand values and philosophy through all training and development activities.

Effectively communicate with team members, trainers and management.

Create a curriculum to facilitate strategic training based on the organizations goals.

Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.

Manage the technologies and technical personnel required to develop, manage and deliver training.

Keep abreast of training trends, developments and best practices


In charge of achieving Emiratization targets - recruiting UAE Nationals Conducting HR Cross Training for UAE National colleagues

Attend UAE Career Fairs.

Mentor for UAE National trainees assigned to corporation.

Keeping record of UAE Nationals' head count and sources of recruitment (Al Masar, Maharat, Direct Hire or Open Days)

Liaising with Emiratization team regarding UAE Nationals' uniforms

Other Activities

Conduct reference checks for successful candidates.

Employee recognition and rewards (COM, COY, COEV & Entrepreneur Awards)

Conduct staff career plan for Sports and Leisure, Engineering, Kitchen, Stewarding, Spa, Housekeeping, F&B and Security Departments.

Monitor Colleague Opinion survey

Conducting disciplinary meetings & Attending Executive committee meetings

In charge of staff Cafeteria


Task Trainer

Jumeirah Business Conducts and Ethics Policy

Performance Management

Seven Habits of highly effective people.

Be the Difference.

Selection Interviewing

Duty Manager Training.

Risk Assessment.

Sniper hire Training Grooming

Leadership skills Work place coach Oracle & OASys


Accolade COEV – Runner up (04/2007)

Jumeirah Bab Al Shams

Employee of the Year Winner (01/2003 – 12/2004)

Burj Al Arab - UAE

Heart of the House Employee of the Month - Winner (01/2004)

Burj Al Arab

Additional Task & Employee of the Month - Winner (01/2004 – 12/2002)

Burj Al Arab - UAE

Manager of the Quarter - Winner (01/2013)

Jumeirah Zabeel Saray - UAE

Nominee of Entrepreneur award (01/2014)

Jumeirah Zabeel Saray - UAE


Degree -Bachelor of Arts

University College of Kerala - India

Human Resources Management

Emirates Academy of Hospitality Management - Dubai

Diploma in Human Resources

Chartered Institute of Personal and Development

CIPD HRM Diploma 2013

Chartered Institute of Personal and Development

Diploma in computer application

Centre for Computer Studies - Kerala, India



English Hindi

Malayalam Arabic


On visit. UAE and Indian


Reading Traveling Organizing events


Available upon request

Contact this candidate