It Infrastructure A Team

NAZIR MOHAMMED

Cell: 614-***-****

Email: *****.**@*****.***

PROFESSIONAL SUMMARY

Skilled professional offering 15 years IT infrastructure career with expertise in storage, cloud, backup, and networking.

Expertise in CVO, Azure and AWS.

Design and implemented on-prem and cloud site to site VPN

Strong leader with a proven history of effectively coordinating across teams to accomplish goals.

Analytical thinker and able to assess, diagnose, and troubleshoot highly technical problems.

Detail-oriented with exceptional organization and time management abilities.

Demonstrated success in identifying opportunities to boost team productivity, increase efficiency, and improve systems.

Outstanding communication skills and able to articulate complex ideas in a comprehensive manner.

Adept at working as part of a team or independently, with little oversight.

Self-motivated, reliable, and resourceful with a superb work ethic.

TECHNICAL SKILLS

Storage Frames:

EMC Symmetrix DMX, VMAX, Clarion, Hitachi USPV, VSP, AMS, IBM XIV

SAN Switches:

Brocade, CISCO

Hitachi Enterprise/Modular Block Storage with Replication:

HDS USP, USPV, VSP, AMS, True Copy,

Universal Replicator, CCI, Dynamic

Provisioning, Shadow Image, G800

EMC Enterprise/Modular Block Storage:

Symmetrix DMX, VMAX, Clarion, SRDF Sync, Async, AR, Time-Finder Mirror,

Time-Finder Clone, Snap, Symcli, SMC, ECC

NetApp:

CVO (Azure & AWS),MetroCluster, C- Mode, 7-Mode, Snap Mirror, Snap Vault, Snap Restore, Provisioning Storage, AFF700, AFF300, AFF220, AFF200, FAS 8200, FAS 2720,

FAS 3250, FAS 3140, V3220, FAS 8040,

FAS 8080

Backup Technologies:

Commvault, Cohesity, Veeam Backup, Acronis Backup, NetApp AVA NetApp

Storage Grid, NetApp Vault and TSM-IBM,

Migration Experience & Tools

Storage

NetApp to NetApp: - DATA-ONTAP, 7- mode

Hitachi to NetApp: - Hitachi SAN and Hitachi NAS

Pure to NetApp Isilon to NetApp

Tools: DataDobi, StorageX, NetApp XCP. Robocopy and R-sync.

EDUCATION

Master's Degree – Science, Information Studies

Trine University Angola, IN

Master's Degree – Business Administration

Osmania University Hyderabad, India

Master's Degree – International Business Management

Osmania University Hyderabad, India

Post-Graduation Diploma – Computer Applications

Future Point Technologies Hyderabad, India

Bachelor's Degree – Science Osmania University Hyderabad, India

CERTIFICATIONS

NS0-162 NetApp Certified Data Administrator ONTAP NetApp

AWS Certified Solutions Architect Associate

Hitachi Data Systems Qualified Professional

EMPLOYMENT HISTORY

Intel Oct 2023 - Dec 2024

Senior Storage Consultant

NetApp Storage & Infrastructure Management:

Led large-scale NetApp storage deployments, including AFF, SnapCenter, and SnapCreator, ensuring optimized performance and availability.

Implemented and troubleshot NetApp MetroCluster configurations for high availability and disaster recovery.

Designed, implemented, and optimized NetApp FlexGroups and FlexCache to enhance storage efficiency and scalability.

Configured and managed enterprise NAS (NFS, CIFS) and SAN (FC, iSCSI) storage solutions, ensuring seamless operations.

Developed and executed strategic storage capacity planning to enhance scalability and efficiency.

Integrated and managed NetApp Cloud Volumes ONTAP (CVO) in Google Cloud Platform (GCP) for hybrid cloud storage solutions.

Disaster Recovery & Backup Solutions:

Designed and automated disaster recovery (DR) solutions using NetApp SnapMirror to ensure business continuity.

Implemented scheduled Snapshots in NetApp, enabling instant user-managed data recovery and reducing Recovery Time Objective (RTO).

Performed SnapMirror failover/failback testing to validate disaster recovery readiness in hybrid environments.

Automation & Scripting:

Developed automation scripts using Ansible, PowerShell, and Python to streamline storage provisioning, monitoring, and troubleshooting.

Automated SnapMirror replication setup and FlexGroup provisioning using Ansible playbooks, reducing manual effort and deployment time.

Created custom Python scripts to interact with AIQUM and ONTAP REST APIs for real-time storage health monitoring.

Performance Monitoring & Optimization:

Monitored and optimized storage performance using AIQUM, OCUM, OCI, and DII, identifying and resolving performance bottlenecks.

Conducted Root Cause Analysis (RCA) for major storage performance issues, ensuring proactive resolution and incident prevention.

Utilized AIQUM APIs to automate the collection of latency, throughput, and IOPS metrics for advanced performance analysis.

Incident Management & Leadership:

Served as a senior technical liaison for Major Incident Management (MIM) calls, leading troubleshooting and resolution efforts.

Led globally distributed operational teams, providing guidance on best practices for NetApp storage management.

Collaborated with cross-functional teams (Storage Engineers, Cloud Architects, DevOps, and Security) to enhance storage solutions.

Contributed to ServiceNow/Splunk integration, automating storage issue detection and incident response.

Consulting & Strategic Planning:

Provided technical consulting on NetApp storage strategies, optimizing storage provisioning and data protection.

Developed storage governance policies, ensuring compliance with industry best practices and security standards.

Advised on hybrid cloud storage strategies, integrating NetApp on-prem solutions with Google Cloud ONTAP and Cloud Sync.

Mentored junior engineers and storage teams, sharing expertise on NetApp storage technologies and automation best practices.

Additional Responsibilities & Skills:

Participated in on-call rotations (1-in-5 schedule), providing 24/7 support for critical storage issues in high-availability environments.

Ensured seamless storage migration and capacity expansion during major infrastructure upgrades.

Stayed ahead of emerging storage technologies, recommending enhancements to improve operational efficiency.

Technical Skills:

Storage Technologies: NetApp AFF, C-Mode (9.7+), MetroCluster, SnapCenter, SnapMirror, SnapVault

Monitoring & Performance: AIQUM, OCUM, OCI, DII, NetApp Active IQ API

Cloud & Hybrid Solutions: NetApp Cloud Volumes ONTAP (CVO), Cloud Sync, Google Cloud Platform (GCP)

Scripting & Automation: Ansible, Python, PowerShell, Perl

Networking & Protocols: NAS (NFS, CIFS), SAN (FC, iSCSI), TCP/IP, DNS

Incident Management & RCA: ServiceNow, Jira, Splunk, Log Analysis

St Jude Hospital (ALSAC)

Storage & Backup Engineer April 2022 – Oct 2023

Infrastructure Engineer – Roles and Responsibilities

Specialization: Storage (NetApp, Pure, Hitachi) and Backup (Cohesity, Commvault)

Roles and Responsibilities

Architect and deploy scalable storage solutions using NetApp, Pure Storage, and Hitachi systems.

Configure and manage SAN, NAS, and object storage to ensure data accessibility and performance.

Monitor and forecast storage capacity requirements to support organizational growth and application demands.

Implement tiered storage strategies to optimize performance and cost efficiency.

Performance Optimization: Analyze and resolve bottlenecks using tools like NetApp ONTAP and Pure1 Management.

Optimize storage IO performance by implementing caching, deduplication, and compression techniques.

Maintenance and Upgrades: Perform firmware updates, hardware replacements, and system migrations with minimal downtime.

Ensure storage systems adhere to SLAs and maintain high availability (99.99%).

Design and implement backup policies using Cohesity and Commvault to ensure data protection and regulatory compliance.

Develop retention policies for critical data based on business and compliance needs.

Disaster Recovery Planning:

Create and maintain disaster recovery plans, including replication and failover configurations.

Test recovery procedures to validate data integrity and achieve RTO and RPO goals.

Automation and Scheduling:

Automate backup jobs and scheduling using Commvault workflows and Cohesity Helios.

Monitor backup health and troubleshoot failed jobs to ensure consistent data protection.

Monitoring and Troubleshooting:

Use monitoring tools like NetApp Active IQ, Hitachi Ops Center, and Pure Storage Insights for proactive issue detection.

Resolve storage and backup incidents promptly to minimize business impact.

Security and Compliance:

Implement role-based access controls (RBAC) and encryption for data at rest and in transit.

Ensure systems meet industry standards such as GDPR, HIPAA, or ISO 27001.

Work closely with application, database, and network teams to align storage and backup solutions with business requirements.

Document configurations, workflows, and troubleshooting guides for knowledge sharing and compliance audits.

Research and recommend upgrades to storage and backup technologies to keep systems aligned with industry trends.

Evaluate emerging solutions (e.g., all-flash storage, hybrid cloud backups) to improve efficiency and reduce costs.

Key Tools and Technologies:

Storage Platforms: NetApp ONTAP, Pure Storage FlashArray, Hitachi Virtual Storage Platform (VSP).

Backup Solutions: Cohesity DataProtect, Commvault Complete Backup & Recovery.

Monitoring Tools: NetApp Active IQ, Pure1 Management, Hitachi Ops Center, and Cohesity Helios.

Scripting and Automation: PowerShell, Python, and APIs for storage and backup system automation.

Performance Metrics:

Availability: Maintain storage and backup system uptime above 99.99%.

Backup Success Rate: Achieve and sustain a backup job success rate above 95%.

Recovery Time Objective (RTO): Ensure recovery processes meet predefined business SLAs.

Storage & Backup Engineer

Honda North America Raymond, OH April 2014 – March 2023

Responsibilities:

Managing over twenty PB storage environments and supporting over five thousand users.

Excellent problem-solving skills and the ability to troubleshoot technical issues in CVO and cloud providers.

Design and implement and support CVO solutions in Azure and AWS.

Experience in deploying NetApp BlueXP connector and Cloud Volumes ONTAP in AWS, Azure & GCP

Discovered On-prem NetApp storage devices with BlueXP.

Implemented SVM DR between CVO to CVO and on-prem to CVO.

Sizing the CVO according to application requirements.

Perform ONTAP Upgrades in CVO for both Azure and AWS.

Experience in implementing cloud Backup Service using BlueXP for both CVO and on-prem storage systems.

Experience working on data teiring

Implemented several software based ONTAP solutions for both cloud and virtualization.

Experience managing backup storage grid and FabricPool tiering StorageGRID.

Experience working with NetApp Alta-Vault, NetApp E-series and SANtricity and NetApp HCI.

Experience working with Pure Storage.

Hands on experience working with Commvault, Veeam, Acronis and IBM TSM backups.

Oversee complete NetApp Metro-Cluster, nodes, SVMs, cluster peers, cluster upgrades and aggregates.

Produce and allocate new storage and delete obsolete storage as needed.

Modify CIFS and NFS permissions on storage security and permissions for setup.

Monitor storage provisioning, disk space management, and system performance.

Respond to DFM alerts and resolve bad hard drive replacements.

Strategically plan space and manage CIFS, shares, home directories, and other CIFS services.

Handle file sharing between CIFS and NFS ISCSI network management.

Perform data recovery using SnapRestore, SnapMirror activity, and administration.

Identify opportunities to save space and erase duplicate information.

Maintain user access control, configure network interfaces, and collect statistics.

Manage network problem support cases including facilitating a weekly support meeting.

Continuously optimize LUN, file, volume, and aggregate layouts.

Oversee complete storage environment and supports backups environment.

Experience working with various NetApp Models - AFF700, AFF300, AFF220, AFF200, FAS 8200, and FAS 2720.

Experience working with Cisco, Brocade and Ethernet switches.

SAN Storage Administrator/Storage Technical Analyst June 2012 – October 2013 JP Morgan Chase/Accenture

Columbus, OH

Responsibilities:

Maintained SAN tools such as EMC Ionix Control Center, SAMs (SPA), and NetApp SANscreen.

Performed general technical troubleshooting and consulted support teams.

Primarily managed EMC Symmetrix (DMX/VMAX), and Clariion arrays in Cisco, and Brocade Fabrics.

Regularly checked WLA collection for EMC arrays and coordinated with vendors to resolve issues.

Completed storage provisioning and reclamation for EMC Symmetrix (DMX/VMAX).

Employed Navisphere GUI to execute storage provisioning for Clariion CX4-80.

Allocated storage to heterogeneous systems and replicated using EMC SRDF/A and TimeFinder.

Configured alerts and created reports for ECC 6.0.

Installed new supervisor modules and upgraded firmware for Cisco SAN switches.

Provided 24/7 on-call support to clients via telephone, email, and online chats.

Cultivated and maintained relationships with clients by delivering excellent service.

Handled capacity management activities on virtualized and non-virtualized environments.

Allotted and decommissioned storage to open system environment hosts.

Configured SRDF groups and replicated data between sites.

Implemented Unisphere Manager, Symmetrix Management console, and Symmetrix Performance Analyzer.

Established and tested EMC software and components including new releases and patch releases.

Analyzed and resolved EMC SAN related errors and reported problems.

Executed network activities such as zoning, provisioning, and other administrative tasks.

Consulted with customers to size and plan for hardware upgrades to meet client growth.

Monitored, planned, and handled disaster recovery for storage environments.

Documented standards and procedures for installing and configuring EMC hardware and software.

SAN Storage Administrator/Storage Technical Analyst April 2011 – June 2012 ASP Web Solutions

Memphis, TN

Responsibilities:

Served as team representative to discuss requirements to customer’s disaster recovery drill.

Performed logical setup, without incident, to restore multiple NAS file systems on EMC Celerra with a CLARiiON backend.

Provided daily administration and operational support for all supported hardware including five Symmetrix, three DMX, four CLARiiON, one Celerra, four XP 24K, four node EVA, and two controller NetApp V3140.

Performed Virtual Provisioning using SMC for VMAX and DMX.

Network EngineerApril 2009 – March 2011

ITMagix Hyderabad, India Responsibilites:

Installed, maintained, and completed repairs for the company network.

Provided assistance with operating the development computer environment.

Managed the active directory by creating, deleting, and configuring accounts.

Performed troubleshooting and installations for the operating system.

Aided with maintaining workstations, servers, networking environment, and other hardware.

Supported cross-platform software for clients under the direction of systems administration staff.

Identified and fixed root cause of network issues with switches and routers.

Promptly resolved client network connectivity issues and provided aid with Check Point Firewall infrastructure.

Collaborated with network security team to add or modify firewall rules.

Played a key role in planning and implementing network infrastructure based on client requirements.

Ensured compliance with ITIL guidelines for OS upgrades, hardware, and configuration changes for routers, switches, and firewalls.

Network Administrator April 2006 – March 2009

ITNiche Incorporated Hyderabad, India

Responsibilities:

Maintained servers by estimating system sizing applications and migrations.

Coordinated maintenance with departments of assigned projects.

Assisted with user environment, data migration, and operating system activities.

Ensured all local area network server systems were properly managed to provide maximum benefits, effective security, and reliability.

Recommended policies to improve functionality and management of LAN server systems.

Delivered support, end-user training, and assistance to other IT departments with LAN servers.

Migrated Windows NT 4.0 workstation PCs to Windows 2000 Professional and servers to Windows 2000 and Linux.

Installed and configured Cisco routers and switches.

Developed an internal VoIP arial system and implemented VoIP solutions.

Handled entire recruiting life cycle including sourcing, screening, interviewing, and hiring talented IT professionals.

Collaborated with resource managers to execute strategies to improve the team and business.

Contact this candidate