QA

Namita M. Nadkarni

Frisco, TX ********@*****.***

U.S. Citizen Phone: 253-***-****

SUMMARY OF QUALIFICATIONS: Skilled, versatile professional with good knowledge of Manual QA Testing. Also skilled in utilizing different Software Platforms, Customer Support and Problem-solving. Contributed to success of people-facing, high caliber organizations. Trained employees on complex EHR (Electronic Health Records) software and computer systems. Provided instruction, education and direction. Interfaced with customers and communicated effectively leading to higher sales.

SKILLS: QA Testing procedures, understand product release and quality assurance processes, Excellent People skills with customer-facing roles. Strong oral and written communications skills. Able to perform tasks with minimal supervision, self-motivated. Customer-centric task management. Microsoft Office 365, Proprietary computer systems, EHR software. Introductory knowledge of SQL and Tableau. Programmer’s mindset. I can solve Rubik’s Cube in 5 minutes.

EXPERIENCE

QA Tester Training Program (QAMentor.com) January 2019 – December 2019

Developed knowledge of QA testing procedures, product release and quality assurance processes and performance testing.

Simulations: Prepared software test plans for different applications. Executed functional-based testing, regression, smoke, negative-positive and system integration testing of multiple components.

Discerned testing requirements, ran scripts for positive and negative test scenarios, conducted baseline testing. Tested server and Web Portal.

Analyzed test design documents, identified test scenarios and wrote test cases.

Utilized bug-tracking software. Constructed and updated bug tracking procedures with Test Cases, Plans & Scripts.

Generated weekly defects summary report based on the test execution results.

Planned test schedules or strategies in accordance with project scope.

Executed Compatibility Testing with various Operating Systems and Browsers (Firefox, Chrome, Safari).

Validated application for data integrity, quality and accuracy.

Test Environment: Bugzilla, Windows 10 Enterprise, iOS, Android, HTML, MSSQL, Firefox, IE 11, Chrome, MS Edge, Office 365

Software Experience: Advanced computer & mobile user - Office 365, PC, iOS and Android. Utilize social networking & merchant portals: YouTube, FaceBook, Instagram, NextDoor, PayPal, Zelle, eBay, Venmo, Mercari. 200+ positive feedbacks. Skilled in Cerner and other Electronic Health Records (EHR/EMR) systems.

Health Care & Customer-Interfacing Experience

Digestive Health Specialists, Tacoma, WA June 2016 – August 2017

Certified Medical Assistant

Managed patient flow, pre-visit preparations and post-visit duties at a high-volume, busy clinic (20 – 30 patients a day per nurse).

Performed patient-care procedures including measurement of vital signs, and injections. Documented patient care encounters accurately and timely.

Studied and operated electronic measurement equipment. Conducted set up for specific procedures.

Assisted physicians in performing clinical gastroenterology procedures.

Provided instruction, education, and direction to patients on routine medical questions, procedures and ordered tests.

Learned critical thinking skills to address needs of diverse set of patients.

Trained employees on proprietary EHR software.

Virginia Mason Medical Center, Seattle Metro, WA September 2015 – November 2015 Internship @ specialty clinics: Urology, ENT, Gynecology, and Allergy.

Developed familiarity with routine nursing tasks at different specialty clinics. Performed patients rooming and charting.

Scheduled patients’ appointments. Completed a variety of back-office tasks.

Ross Stores, Seattle Metro, WA Customer Care January 2013 – December 2013

Customer Management: Interfaced with customers of different socio-economic backgrounds and communicated effectively leading to higher sales.

Performed cashier duties. Conducted training of new employees as needed.

Education & Professional Training/Certifications

Certified Manual QA Tester January 2019 – Dec 2019

Completed professional training, passed the comprehensive QA Mentor Certification exam.

Highline College, Seattle Metro, WA January 2014 – May 2016

Earned Associate’s Degree, made Dean’s Honor List (GPA: 3.75/ 4.00)

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