Farzan Fallahpour
****-**** ***** **, *********, Ontario, L3T 0C5
Cell: 647-***-****
adbany@r.postjobfree.com
Objective
Obtain a customer service position where I can utilize my skillsets effectively Highlights of Qualification
Able to coordinate a variety of tasks and assignments Professionally familiar with computer applications Highly motivated and eager to learn
Cooperative and reliable
Extensive multitasking capabilities
Fluent in English and Farsi
Work Experience
January 2017 – June 2019 Sales Associate
Nike, Tehran, Iran
Delivered exceptional customer service
Helped customers find shoes and helped them select
Attended to customer complaints
Helped merchandising the store
Achieved weekly and monthly sales targets
December 2015 – January 2017 Customer Experience Representative Shahr e Ketab, Tehran, Iran
Responded to questions, concerns and escalated calls accordingly Provided information on variety of books to customers Helped organize bookshelves based on planograms
Helped train new staff members
Greeted customers and built rapport with regulars
Education
2010 – 2014 Bachelors in Law
Azad University South, Tehran, Iran
References available upon request