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Customer Service Sales

Thornhill, ON, Canada
January 13, 2020

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Farzan Fallahpour

****-**** ***** **, *********, Ontario, L3T 0C5

Cell: 647-***-****


Obtain a customer service position where I can utilize my skillsets effectively Highlights of Qualification

Able to coordinate a variety of tasks and assignments Professionally familiar with computer applications Highly motivated and eager to learn

Cooperative and reliable

Extensive multitasking capabilities

Fluent in English and Farsi

Work Experience

January 2017 – June 2019 Sales Associate

Nike, Tehran, Iran

Delivered exceptional customer service

Helped customers find shoes and helped them select

Attended to customer complaints

Helped merchandising the store

Achieved weekly and monthly sales targets

December 2015 – January 2017 Customer Experience Representative Shahr e Ketab, Tehran, Iran

Responded to questions, concerns and escalated calls accordingly Provided information on variety of books to customers Helped organize bookshelves based on planograms

Helped train new staff members

Greeted customers and built rapport with regulars


2010 – 2014 Bachelors in Law

Azad University South, Tehran, Iran

References available upon request

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