Customer Service Quality Control

EMPLOYMENT HISTORY

**** - *******

Shipping Clerk, FedEx

Utilize advanced inventory scanning software to track and organize shipments, ensuring accurate and timely delivery for customers.

Ensuring compliance with international shipping regulations and customs requirements to facilitate smooth and timely deliveries for FedEx customers.

Implementing quality control measures to ensure accurate sorting and packaging of shipments, maintaining FedEx's reputation for reliable and efficient delivery.

Cashier, Commercial sales, Lowe's

Demonstrate exceptional customer service skills by actively engaging with customers to understand their needs and provide solutions, contributing to increased customer loyalty and satisfaction. Utilize product knowledge to make personalized recommendations to commercial customers Providing accurate and timely information to commercial customers regarding product availability, pricing, and delivery options, ensuring a seamless and efficient purchasing experience. Maintain an organized and efficient cashier station to ensure prompt payment processing and customer satisfaction. Effectively manage and reconcile cash transactions to ensure accurate and secure handling of funds, contributing to financial integrity and minimizing errors.

SKILLS

Cash Handling Sales

Problem Solving Customer Service

Product Knowledge Time Management

Communication Teamwork

Adaptability Organization

Leadership Networking

Quality Control Commercial Sales

EDUCATION

Diploma, East More High School

Some College, Columbus State

*************@***.***

614-***-**** DARRELL SUBER

PROFESSIONAL SUMMARY

Seasoned and dynamic professional committed to meeting company goals. With a strong foundation of skills and experience in communication, accuracy and teamwork.