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Manager Personal Assistant

Port Alfred, Eastern Cape, South Africa
January 15, 2020

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Personal Details

Title Mrs

Full Names Yolandi Fredericka Booyens

Known As Yolandi

Date of Birth 14-11-1985

ID Number / Passport Number 851***-****-***

Area of Residence 3 William Cock Road, port Alfred

Nationality SA Citizen

Race White

Gender Female

E-mail Address

Preferred Contact Number 083-***-****

Alternative Contact Number 083-***-****

Marital status Married

Availability Immediately

Health Excellent

Dependants 2

Educational Background


Institution Afrikaanse Hoërskool Grens

Highest Grade Achieved Grade 12 (National Senior certificate)

Year Completed 2003

Subjects Passed Afrikaans

English second language



Business Economics

Computer typing

Employment History

Company Bargaining Bond / MD Bonds

Position Receptionist


Administration Clerk

Personal Assistant to HR manager

Personal Assistant to General Manager

Period September 2005 to August 2008

Contact person Nicole Louw – 076-***-****

Tanya Labuschagne – 084-***-****

Reason for Leaving Company closed down. – Retrenchment

Task and Key Responsibilities:

Dealing with banks and attorneys

Assistant to credit manageress

Credit consultant

Dealing with clients via telephone and in person

Requesting updated documents from clients for application

Financial planning for client

Declining and approving clients application

Dealing with client queries

Draft and compile staff contracts

Managing staff registries

Requesting ITC’s from banks

Managing switchboard and welcoming clients

Rendering secretarial/administrative functions

Reason for leaving Company closed down - Retrenchment

Company C Rand Distribution

Position Administration clerk

Period October 2008 to August 2009

Contact person Ilza Pannewwitz – 072-***-****

Reason for leaving Company closed down - retrenchment

Task and Key Responsibilities:

Assistant to Branch manager

Render secretarial/administrative functions

Provide administrative support

Attend to queries that need supervisors attention

Resolve problems and complaints regarding service deliveries

Prepare orders and requisitions

Monitor office supply levels and order as necessary

Identify problems and implement solutions

Explain procedures to new employees

Act as payroll clerk

Draft and type documents – compile statistical reports (daily, weekly and monthly)

Liaise with SCS/Barloworld helpdesk

Receive and welcome visitors

Control access to the office of the manager

Compile reports regarding hiring and de-hiring of vehicles

Deal with incoming and outgoing correspondence

Company Skynet Worldwide Express

Position Collections clerk

Period October 2009 to December 2009

Contact person Melanie – 043-***-****

Reason for leaving Better opportunity.

Task and Key Responsibilities:

Administer POD process

Render secretarial/administrative functions

Attend to queries regarding collections

Resolve customer complaints

Manage switchboard

General filling

Compile daily/weekly reports and send to Head office

Manage all collections and allocate to drivers or other branches country wide.

Company Barloworld Logistics / SCM360

Position Administration Clerk

Period December 2009 - February 2011

Contact person Sarah-Jane Kaye – 072-***-**** / 043-***-****

Task and Key Responsibilities:

Administer POD process:

Data capture POD’s on FMS

Scanning of POD’s

Sad faces management: follow up with store

Capture quantity per load

Reconcile scanning slip to store delivery note

Audit accuracy of POD capturing and forward to Head Office

Debrief POD

Hand over POD to transport provider for scanning

Administer IBT process:

Capture all IBT’s and carton collection request received via telephone and fax onto Helpdesk

Liaise with clients regarding IBT’s general queries

Administer relevant documentation and print labels for IBT’s

Monitor IBT daily control sheet/report

File IBT daily and make sure always up to date

Liaise IBT report with transport provider

IBT management

Administer Helpdesk:

Handle store Queries

Capture daily problem stores on excel and liaise with store managers to verify issues

Identify problem stores queries and provide feedback to transport provider once resolved

Clean up IBT’s on Helpdesk weekly/monthly

Monitor and check claims administration

Liaise with store personnel with regards too claims and miscans

Acknowledge claims on FMS

Capture all possible claims on excel spreadsheet

Maintain the claims control sheet to check claims against FMS for accuracy

Transport Administration

Act as interface between Hub and Local transport provider on day-to day issues

Capture and verify local transport schedule, despatch local loads stats, delivery matrix (trip sheets) times etc in excel for monthly reports

Capture problems with en route deliveries, liaise with store to get resolved and provide feedback to transport provider

Liaise with service provider with regards to any deviations on debrief and trip sheets

Capturing of daily transport provider vehicle log sheets accurately (I.e. KM’s Overtime, returns, missing parcels etc)

Reconcile service provider data

General Administration Tasks

Manage Switchboard

Complete Dashboard/Stores not scanning reports

Kyocera printer readings & toners order

Ops admin report

General Filling

Compile all daily/weekly and monthly reports and send to head office

Company Amatola breakdowns. cc/Igoda Tyre services

Position Administration Clerk

Period February 2011 to 2015

Contact person Riaan Booyens - 083*******

Task and Key Responsibilities:

Render secretarial/administrative functions

Manage all incoming calls and queries

Invoicing and statements

Payments of accounts

Act as payroll clerk

Draft and type staff contracts

Compile reports

Liaise with clients regarding breakdowns, invoices and statements

Monitor office supplies and order as necessary

General filling.

Company Hi Q Amalinda

Position Administration Clerk/ Personal assistant to General Manager

Period February 2015 – July 2019

Contact person Jeremy Drake: 083-***-****

Reason for leaving: Relocated to Port Alfred

Task and Key Responsiblities:

Render secretarial/administrative functions

Act As payroll/wage clerk

Work out staff hours and overtime

Compile all staff Notices and Newsletters

Order and manage Staff Uniform

Liaise with staff regarding grievances and priorities issues at hand

Draft and type staff contracts

Compile reports

Phone for Authorisation on fleet accounts

General filling

Handeling of Confidential information and paperwork for General Manager

Scheduling staff counselling sessions and Hearings

Issue Warnings and hearing notifications to staff and compile all documents

Meeting minutes

Handle all Mibco and UIF documents

Health and safety Representitive

First Aid representative

Manage Vehicle licensing, Millage and book maintenance

Manage Drivers EG. Logsheets, tools lists and breakages.

Curriculum Vitae


Yolandi Booyens


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