MUHAMMAD ALTAF DAWOOD
SENIOR TECHNOLOGY MANAGER
D-146/1 Block No.5, Cell: +92-300*******
Federal “B”. Area
Karachi, Pakistan firstname.lastname@example.org
Visionary and goal-oriented Senior Technology Manager with demonstrative experience in Planning, Developing, and Implementing state of the art, Information Solution facilitating corporate growth. Lead cross-functional teams with diverse technical back-grounds. Designed budget controls. Adept at Consensus Building, Crises Management, Problem Solving and negotiating. Well rounded IT background of Infra-Structure management (Networks, Systems, Web-hosting and Software development management).
I have more than thirty years of experience of Banking / Technology in banking environments
with the different disciplines of banking application systems.
In the duration of that period over ten years served abroad in National Bank of Oman,
Muscat - Sultanate of Oman.
Silkbank Limited, Manager Systems and Support - October’ 1997 – November 30, 2019
Company Profile: Silkbank Limited is one of the fastest growing retail banks in Pakistan, spread across major cities of Pakistan, with a large ATM Network. Silkbank has an edge over other banks, because of its highly technical, motivated and skilled management performing their duties to keep the bank abreast of changing technologies.
JOBTITLE: Head of Information Technology and Business Technology Support
RESPONSIBILITIES: Involved in the end-to-end Project planning, implementation and scope management. Silkbank is a role model for Temenos, adopting the fastest and most seamless implementation of T24, covering all the Functional areas, which includes Retail, Corporate, Credit, Consumer, Finance, Treasury and Trade Finance.
My role as the Project Manager is to Direct and manage the project. Plan, execute, and finalize project according to strict deadlines and within budget. This includes acquiring resources and coordinating the efforts of team members and third-party vendors or consultants in order to deliver project according to plan.
Project Manager (Implementation Temenos T24 in Silkbank) – October’ 2008 – December’ 2010
•Define project scope, goals and deliverables that support business goals in collaboration with senior management and all stakeholders.
•Develop full-scale project plans and associated communications documents.
•Hold regular meetings, in order to effectively communicate project expectations to team members and stakeholders in a timely and clear fashion
•Estimate the resources and participants needed to achieve project goals.
•Submit budget proposals, and recommend subsequent budget changes where necessary
•Where required, negotiate with other department managers for the acquisition of required personnel / Subject matter experts from within the company.
MUHAMMED ALTAF DAWOOD
Senior Technology Manager – Silkbank Limited Page 2 of resume
•Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during project cycle.
•Delegate tasks and responsibilities to appropriate personnel
•Coach, mentor, motivate and supervise project team members and contractors, and influence them to take positive action and accountability for their assigned tasks.
•Identify and resolve issues and conflicts within the project team.
•Setup regular Steering committee meetings to update senior management, regarding Project Progress and identify successful and unsuccessful project elements Identify and manage project dependencies, Project Risks and critical path.
•Plan and schedule project timelines & milestones using appropriate tools and track deliverables
•Develop and deliver progress reports, proposals, requirements documentation, and presentations.
•Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
Summarizing my Current role as Manager Systems and Support in Silkbank
•Manage project schedule/timeline for software development & releases, and implementation.
•Identifying target goals and tracking high-risk areas, by implementing risk mitigation and contingency plans in coordination with project stakeholders.
•Provide proper guidelines to System Analysts in choosing the right environment for development
•Supervision & Support of existing business applications including Oracle Financials for Consolidate Bank’s G/L & P/L position
•Maintenance of third-party software and to coordinate with vendors
•Ensuring basic Quality Assurance of systems and databases
•Ensure compliance of audit rules & procedures to drive accurate results and standard practice.
•Identifying, tracking, managing & resolving project related issues
Member of the technical review committee for the evaluation of Hardware and Software for acquisition.
Developed proposals for necessary acquisitions and upgrading
Prepared estimated budgets for technical requirement of software systems.
Coordinate with the business groups for regular and adhoc Bank/Regulatory MIS requirements and arrangements.
Provide technical and business vision, allocate budget and personal resources. HR planning including training and career planning for team members.
Maintenance Consumer Banking and Credit Cards (Card Pro) applications
Migration of Emaan Islamic branches in T24 application Islamic company
Implementation of Temenos Collection Works (CWX)
Indus Bank Limited - August 1995 – October’ 1997
Joined Indus Bank Limited on 29th August 1995 as a Data Processing Officer. Supervised and managed the bank’s Automation, Operations and System Support.
NBO - (National Bank of Oman - Muscat) May’ 1981 – October’ 1991
Company Profile: NBO one of the largest bank of Sultanate of Oman, has the biggest network of
On-line branches with highest number of ATMs. In the period 1991 using core banking application
MUHAMMED ALTAF DAWOOD
Senior Technology Consultant – Silkbank Limited Page 3 of resume
JOBTITLE: Senior Team Lead of Core Application Support Team
RESPONSIBILITIES: I have worked as Team Leader of core banking application system support and Product Manager of different modules of FALCON, like Trade Finance, Treasury, Credit, Loan Originations etc. during the period of transformation of branches from manual to computerized.
UBL - (United Bank Limited) Jan 1975 – May’ 1981
Joined United Bank Limited, Head Office Karachi on 8th January 1975 remained with bank
till May 1981. During my more than six years association with the bank at Small Loan
Division, Head Office and also worked in branch banking operations held position in Deposit,
Bills, Remittances and Accounts Department and got substantial experience in different fields
of general banking systems.
•Managing and implementing Real Time, Turnkey Projects using PM Methodology by ensuring successful project closure within the constrains.
•Managing and providing the guidance and support to the project team, by selecting appropriate solutions & development technologies by using industry benchmarks.
•Managed the technical aspects of mergers & Acquisitions of Financial institutions
•Have thorough understanding of business functionalities in banking domain
•Requirement gathering and systems analysis, application Enhancement, Designing based on requirements.
•Unit Testing & Stress Testing to ensure compliance to quality standards
•Operating System: IBM AIX, Windows, Unix
•Project Management: Microsoft Project
•RDBMS: Oracle, MS SQL
•Others: Windows APIs, Crystal Reports, Business Objects, Customization of MS Office with Access VB etc.
MUHAMMED ALTAF DAWOOD
Senior Technology Consultant – Silkbank Limited Page 4 of resume
•Strategic Thinking – Designed & Manage systems, which add value to the banking practices, reduce the error-rate and follow-up costs.
•Innovation & Creativity – Use of technology, through multi-tier application architectures, Object-Oriented Analysis and design.
•Risk Management – Meet all target goals by identifying and tracking high-risk areas, by implementing risk mitigation and contingency plans as needed by maintaining constant communication with program & project stakeholders.
•Result Orientation – Turned around, behind schedule key projects, and met exceeded goals and objectives.
•Coaching & Mentoring – Outstanding leadership quality, able to coordinate with team and direct all phases of project-based efforts, while managing, motivating and leading project teams.
•Bachelor of Commerce from University of Karachi, Karachi, Pakistan
CNIC No. 421**-******* 9
Date of Birth: 28th November, 1956