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Sales Manager

Port Charlotte, FL
March 09, 2020

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*** ****** **, **** *********, Florida *****

941-***-**** -


Exceptional leader talented at building sales teams, working with client teams and

understanding retailer’s needs. Technically-savvy with outstanding relationship

building, training and presentation skills. Motivated Sales Manager with solid

experience managing all levels of large-scale projects, including budgeting and

administration. Goal-oriented individual with a pleasant personality and a tenacity that

knows no restrictions. A multitasking team member and leader considered highly

ambitious, willing to meet or exceed monthly, quarterly, and yearly sales goals and

capable of maximizing brand awareness.


Empowers high-performing sales Business development and planning

teams’ Sales initiatives and techniques

B to B sales knowledge and experience Successful Leader, equally effective as

Social media marketing a team member

Territory and Regional management Professional demeanor and attentive

Interpersonal and client to detail

communications Patient, adaptable and alert

Team leadership and collaboration Personable and able to discuss direct

Up-selling and cross-selling topics that may be uncomfortable for

techniques others

Able to listen, work, and communicate



07/2018 to Current Retail Market Manager

Premium Retail Services – Florida

Promoted the company by giving exciting and dynamic presentations to


Attended weekly meetings with the Program Manager and Regional Director to

discuss strategies.

Managed all merchandising, replenishment and inventory decisions to drive


Provided staff members with the support and training to achieve top client


Worked with support teams to resolve issues with product, service or accounting


Spearheaded the implementation of improved training initiatives for all personnel


Developed effective business plans to align strategic decisions with long-term


Tracked and reported job scope and program results to customers and other


Implemented and led meetings to open the dialog with area managers

Established team priorities, maintained schedules and monitored performance.

Ensured performance and scheduled cost control while maintaining contractual

and internal performance requirements.

Supervised and performed basic human resource functions for up to 400


Elevated account management by predicting potential threats from competitors to

determine effective solutions.

Communicated regularly with territory, regional and strategic managers for daily

support and strategic planning for accounts.

Consistently achieved top ranking in revenue and profit growth.

06/2016 to 06/2018 LGUS- Regional Retail Sales Manager

Creative Channel Retail – South Central- West United


Collaborated with senior executives to evaluate performance in the regional area

and develop strategies to expand revenue generation.

Effectively recruited and hired highly talented individuals bringing exceptional

skills and expertise to the sales team.

Created new sales and marketing strategies to drive growth.

Coached and monitored employees to set productive goals and align operational

practices while meeting and exceeding regional sales quotas.

Processed data and reported results on sales history, projected revenue and

product performance.

Identified under-performing marketing initiatives and sales strategies and

implemented improvements.

Developed accurate sales forecasts by analyzing sales feedback and wrote reports

for senior leadership.

Worked with clients to address and respond to client and partnership

management issues.

Assessed client needs and developed plans to adequately address current and

future objectives.

Addressed problems in a proactive and knowledgeable manner to maintain and

enhance client satisfaction.

Communicated regularly with territory, regional and strategic managers for daily

support and strategic planning for accounts.

01/2013 to 05/2016 Specialty Sales Manager

BEST BUY CO., INC, MASS – Sarasota, Florida

Mentored and trained 22 sales associates for two store locations.

Liaised with sales, marketing and management teams to develop solutions and

accomplish shared objectives.

Recruited, interviewed and hired talented individuals bringing dynamic sales

expertise to the organization.

Answered product questions with up-to-date knowledge of sales and store


Used effective data analysis and sales strategies to increase profitability and

develop a system or organization for projects.

Consistently hit and exceeded sales goals by 36%.

Boosted sales numbers with proactive account servicing and diligent relationship-


Maintained weekly sales tracking and leadership reports to support operational

enhancement and implement corrective actions.

Communicated regularly with territory, regional and strategic managers for daily

support and strategic planning for accounts.

Developed a highly profitable pipeline based on multiple sales penetration


Delivered in-depth information on product features so customers could make

educated decisions before purchase.

Scheduled and led weekly department/ store meetings for all employees to discuss

sales promotions and new inventory while providing platform for all to voice


Reported to the district manager regarding all department, store, and staff issues.

Created work schedules according to sales volume and number of employees.

Generated repeat business by delivering exceptional customer service and positive

engagement with residential, builder, and B2B business.

01/2011 to 01/2013 Case Manager/ Visitation Coach

CHILDREN'S HOME SOCIETY – Brooksville, Florida

Created and updated systems of organization for case service plans and court


Checked with newly placed children frequently to ensure comprehensive success.

Verified parent and child records to check matches and overall pairing eligibility.

Evaluated treatment plans against individual goals and case plan standards.

Attended proceedings and testified for over 100 reunification and permanent

placement cases.

Updated case records daily with all client contacts, case plan developments or

changes and information.

Established parental eligibility through frequent meetings and reviewing


Acted as advocate for children in court settings.

01/2011 to 01/2013 Juvenile Justice Counselor/ Substance Abuse Case Manager

ECKERD CONNECTS – Brooksville, Florida

Provided counseling and support to clients with drug and alcohol abuse issues.

Collected urine samples to test for substance use.

Trained in substance abuse, co-occurring disorders, and the effect of employment

and housing issues on mental health.

Strategized with clinical team to prevent inmate diversion, abuse and recidivism.

Completed required documentation in a timely manner.

Developed individual treatment goals based on history and diagnosis.

Provided comprehensive case management services, including creating treatment

plans and connecting clients and families to appropriate resources.

Facilitated group and individual therapy in an outpatient setting.

Guided clients in effective therapeutic exercises integrated from Cognitive

Behavior Therapy and Dialectical Behavior Therapy (DBT).

Directed family-centered, strengths-based, culturally competent and

individualized intakes and assessments.

01/2009 to 01/2011 Business Director

WOMEN AT WORK LLC – Syracuse, New York

Set and administered budgets with detailed tracking.

Oversaw financial operations such as accounts receivable, accounts payable and


Sourced and corrected advanced strategic and tactical problems impacting

business and sales management.

Guided the negotiation and preparation of all business and client contracts.

Spearheaded business operations by consistently seeking methods to improve

profitability through cost containment, efficiency improvements and revenue


Brought in new business connections and revenue generation opportunities by

improving networking strategies.

Reviewed sales and expense records to make proactive adjustments to policies and


Managed day-to-day business operations, including accounting, finance, HR,

marketing and public relations.

Built and deepened relationships with internal and external personnel to enhance

client retention and growth plans.

Improved long-term prospecting, strategy development and customer


Managed hiring and recruitment, employee motivation and training.

01/2008 to 01/2009 Co- Sales Manager

WAL-MART STORES, INC – Syracuse, New York

Managed all aspects of store operations, including organization, maintenance and

purchasing functions.

Reported to the store manager and district manager regarding all store and staff


Upheld and communicated store programs and standards to ensure quality,

freshness, safety and cleanliness.

Scheduled and led daily and weekly store meetings for all employees to discuss

sales promotions and new inventory while providing platform for all to voice


Executed proof of concept strategic initiatives for future goals, including digital

tracking of merchandise and guided selling plans.

Created management and supervisor work schedules according to sales volume

and number of employees.

Responded to customer concerns with friendly and knowledgeable service and

remedied issues promptly and effectively.

Counted cash drawers, safe, and made bank deposits.

Cooperated with staff and clients to achieve customer service goals and surpass

team objectives.

Delivered positive results by controlling the monthly operations budget and

limiting financial discrepancies.

Completed profit and loss performance reports.

Ensured compliance with policies, standards and security measures.

Analyzed and settled multi-faceted issues that effected executive leaders and

business outcomes.

01/2003 to 01/2008 Territory Hardlines Coach


Coordinated with other district managers to actualize strategies to improve

performance and grow circulation volumes and sales.

Improved operational standards, personnel moves, and merchandising strategies.

Created various selling and merchandising programs impacting bottom line


Modeled best practices for sales and customer service.

Optimized in-store merchandising, brand presentation and inventory availability

and focus.

Built positive and productive relationships with store and field leadership.

Supported top-level decision-making and strategy planning, forging productive

relationships with top leaders and serving as the key advocate for various

personnel issues.

Assisted with marketing strategy creation and advertising initiatives to better

promote facility to public.

Directed HR operations, including strategic workforce planning, goal cascading,

performance management, staffing and benefits administration.

Developed and implemented a high-quality work environment as measured

through employee satisfaction ratings.

Increased profitability by coordinating consistent floor merchandise plan changes

to drive sales.

Created effective organizational systems for reports, agendas, contracts and


Reduced financial inconsistencies while assessing and verifying billing invoices

and expense reports.

Increased revenue streams by reducing costs, managing schedules and performing

variance and risk analysis to implement corrective actions.

Managed all merchandising, replenishment and inventory decisions to drive


Supported community outreach campaigns by collaborating with local

organizations and community groups.

Improved brand awareness by monitoring all marketing campaigns and fostering

membership acquisitions and business development.


May 2011 Bachelor of Science: Psychology


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