D
*** ****** **, **** *********, Florida *****
941-***-**** - adb70o@r.postjobfree.com
P S
Exceptional leader talented at building sales teams, working with client teams and
understanding retailer’s needs. Technically-savvy with outstanding relationship
building, training and presentation skills. Motivated Sales Manager with solid
experience managing all levels of large-scale projects, including budgeting and
administration. Goal-oriented individual with a pleasant personality and a tenacity that
knows no restrictions. A multitasking team member and leader considered highly
ambitious, willing to meet or exceed monthly, quarterly, and yearly sales goals and
capable of maximizing brand awareness.
S
Empowers high-performing sales Business development and planning
teams’ Sales initiatives and techniques
B to B sales knowledge and experience Successful Leader, equally effective as
Social media marketing a team member
Territory and Regional management Professional demeanor and attentive
Interpersonal and client to detail
communications Patient, adaptable and alert
Team leadership and collaboration Personable and able to discuss direct
Up-selling and cross-selling topics that may be uncomfortable for
techniques others
Able to listen, work, and communicate
successfully
W H
07/2018 to Current Retail Market Manager
Premium Retail Services – Florida
Promoted the company by giving exciting and dynamic presentations to
customers.
Attended weekly meetings with the Program Manager and Regional Director to
discuss strategies.
Managed all merchandising, replenishment and inventory decisions to drive
growth.
Provided staff members with the support and training to achieve top client
satisfaction.
Worked with support teams to resolve issues with product, service or accounting
areas.
Spearheaded the implementation of improved training initiatives for all personnel
levels.
Developed effective business plans to align strategic decisions with long-term
objectives.
Tracked and reported job scope and program results to customers and other
stakeholders.
Implemented and led meetings to open the dialog with area managers
Established team priorities, maintained schedules and monitored performance.
Ensured performance and scheduled cost control while maintaining contractual
and internal performance requirements.
Supervised and performed basic human resource functions for up to 400
subordinates.
Elevated account management by predicting potential threats from competitors to
determine effective solutions.
Communicated regularly with territory, regional and strategic managers for daily
support and strategic planning for accounts.
Consistently achieved top ranking in revenue and profit growth.
06/2016 to 06/2018 LGUS- Regional Retail Sales Manager
Creative Channel Retail – South Central- West United
States
Collaborated with senior executives to evaluate performance in the regional area
and develop strategies to expand revenue generation.
Effectively recruited and hired highly talented individuals bringing exceptional
skills and expertise to the sales team.
Created new sales and marketing strategies to drive growth.
Coached and monitored employees to set productive goals and align operational
practices while meeting and exceeding regional sales quotas.
Processed data and reported results on sales history, projected revenue and
product performance.
Identified under-performing marketing initiatives and sales strategies and
implemented improvements.
Developed accurate sales forecasts by analyzing sales feedback and wrote reports
for senior leadership.
Worked with clients to address and respond to client and partnership
management issues.
Assessed client needs and developed plans to adequately address current and
future objectives.
Addressed problems in a proactive and knowledgeable manner to maintain and
enhance client satisfaction.
Communicated regularly with territory, regional and strategic managers for daily
support and strategic planning for accounts.
01/2013 to 05/2016 Specialty Sales Manager
BEST BUY CO., INC, MASS – Sarasota, Florida
Mentored and trained 22 sales associates for two store locations.
Liaised with sales, marketing and management teams to develop solutions and
accomplish shared objectives.
Recruited, interviewed and hired talented individuals bringing dynamic sales
expertise to the organization.
Answered product questions with up-to-date knowledge of sales and store
promotions.
Used effective data analysis and sales strategies to increase profitability and
develop a system or organization for projects.
Consistently hit and exceeded sales goals by 36%.
Boosted sales numbers with proactive account servicing and diligent relationship-
building.
Maintained weekly sales tracking and leadership reports to support operational
enhancement and implement corrective actions.
Communicated regularly with territory, regional and strategic managers for daily
support and strategic planning for accounts.
Developed a highly profitable pipeline based on multiple sales penetration
techniques.
Delivered in-depth information on product features so customers could make
educated decisions before purchase.
Scheduled and led weekly department/ store meetings for all employees to discuss
sales promotions and new inventory while providing platform for all to voice
concerns.
Reported to the district manager regarding all department, store, and staff issues.
Created work schedules according to sales volume and number of employees.
Generated repeat business by delivering exceptional customer service and positive
engagement with residential, builder, and B2B business.
01/2011 to 01/2013 Case Manager/ Visitation Coach
CHILDREN'S HOME SOCIETY – Brooksville, Florida
Created and updated systems of organization for case service plans and court
reports.
Checked with newly placed children frequently to ensure comprehensive success.
Verified parent and child records to check matches and overall pairing eligibility.
Evaluated treatment plans against individual goals and case plan standards.
Attended proceedings and testified for over 100 reunification and permanent
placement cases.
Updated case records daily with all client contacts, case plan developments or
changes and information.
Established parental eligibility through frequent meetings and reviewing
information.
Acted as advocate for children in court settings.
01/2011 to 01/2013 Juvenile Justice Counselor/ Substance Abuse Case Manager
ECKERD CONNECTS – Brooksville, Florida
Provided counseling and support to clients with drug and alcohol abuse issues.
Collected urine samples to test for substance use.
Trained in substance abuse, co-occurring disorders, and the effect of employment
and housing issues on mental health.
Strategized with clinical team to prevent inmate diversion, abuse and recidivism.
Completed required documentation in a timely manner.
Developed individual treatment goals based on history and diagnosis.
Provided comprehensive case management services, including creating treatment
plans and connecting clients and families to appropriate resources.
Facilitated group and individual therapy in an outpatient setting.
Guided clients in effective therapeutic exercises integrated from Cognitive
Behavior Therapy and Dialectical Behavior Therapy (DBT).
Directed family-centered, strengths-based, culturally competent and
individualized intakes and assessments.
01/2009 to 01/2011 Business Director
WOMEN AT WORK LLC – Syracuse, New York
Set and administered budgets with detailed tracking.
Oversaw financial operations such as accounts receivable, accounts payable and
payroll.
Sourced and corrected advanced strategic and tactical problems impacting
business and sales management.
Guided the negotiation and preparation of all business and client contracts.
Spearheaded business operations by consistently seeking methods to improve
profitability through cost containment, efficiency improvements and revenue
generation.
Brought in new business connections and revenue generation opportunities by
improving networking strategies.
Reviewed sales and expense records to make proactive adjustments to policies and
procedures.
Managed day-to-day business operations, including accounting, finance, HR,
marketing and public relations.
Built and deepened relationships with internal and external personnel to enhance
client retention and growth plans.
Improved long-term prospecting, strategy development and customer
engagement.
Managed hiring and recruitment, employee motivation and training.
01/2008 to 01/2009 Co- Sales Manager
WAL-MART STORES, INC – Syracuse, New York
Managed all aspects of store operations, including organization, maintenance and
purchasing functions.
Reported to the store manager and district manager regarding all store and staff
issues.
Upheld and communicated store programs and standards to ensure quality,
freshness, safety and cleanliness.
Scheduled and led daily and weekly store meetings for all employees to discuss
sales promotions and new inventory while providing platform for all to voice
concerns.
Executed proof of concept strategic initiatives for future goals, including digital
tracking of merchandise and guided selling plans.
Created management and supervisor work schedules according to sales volume
and number of employees.
Responded to customer concerns with friendly and knowledgeable service and
remedied issues promptly and effectively.
Counted cash drawers, safe, and made bank deposits.
Cooperated with staff and clients to achieve customer service goals and surpass
team objectives.
Delivered positive results by controlling the monthly operations budget and
limiting financial discrepancies.
Completed profit and loss performance reports.
Ensured compliance with policies, standards and security measures.
Analyzed and settled multi-faceted issues that effected executive leaders and
business outcomes.
01/2003 to 01/2008 Territory Hardlines Coach
KMART/ SEARS HOLDING CORP – Syracuse, New York
Coordinated with other district managers to actualize strategies to improve
performance and grow circulation volumes and sales.
Improved operational standards, personnel moves, and merchandising strategies.
Created various selling and merchandising programs impacting bottom line
performance.
Modeled best practices for sales and customer service.
Optimized in-store merchandising, brand presentation and inventory availability
and focus.
Built positive and productive relationships with store and field leadership.
Supported top-level decision-making and strategy planning, forging productive
relationships with top leaders and serving as the key advocate for various
personnel issues.
Assisted with marketing strategy creation and advertising initiatives to better
promote facility to public.
Directed HR operations, including strategic workforce planning, goal cascading,
performance management, staffing and benefits administration.
Developed and implemented a high-quality work environment as measured
through employee satisfaction ratings.
Increased profitability by coordinating consistent floor merchandise plan changes
to drive sales.
Created effective organizational systems for reports, agendas, contracts and
records.
Reduced financial inconsistencies while assessing and verifying billing invoices
and expense reports.
Increased revenue streams by reducing costs, managing schedules and performing
variance and risk analysis to implement corrective actions.
Managed all merchandising, replenishment and inventory decisions to drive
growth.
Supported community outreach campaigns by collaborating with local
organizations and community groups.
Improved brand awareness by monitoring all marketing campaigns and fostering
membership acquisitions and business development.
E
May 2011 Bachelor of Science: Psychology
COLORADO TECHNICAL UNIVERSITY - Colorado Springs, Colorado