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Security Guard Customer Service

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
2500dhm
Posted:
February 28, 2020

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Resume:

Hope you are all well. Really excited to get in touch with you.Hoping and praying i get to be your next Au pair.

Looking forward to hearing from you.

Regards,

NAMULINDWA

Dubai, Visit visa

+971*********

adb1k5@r.postjobfree.com

Professional summary

Am a highly experienced security guard who is committed to comply to the highest work place standards, in terms of attendance, health and safety

and conduct towards the public.

Am able to respond efficiently to fire emergencies, bomb threats and medical situations. Skills

Oral and written communication skills.

Customer service orientation.

Problem-solving.

Adaptability.

Work history

January 2019 January 2020

Housekeeping Cleaner

Dubai

Team interaction.

Planning and organizing.

Meeting deadlines.

(OCS)KINGS COLLEGE HOSPITAL LONDON

Making sure that a high standard of cleanliness is done either in the hospital or its premises. Responding to emergencies as soon as possible when it comes to spillages, of blood and vomit. Helping the nurses change the bed linens for the patients. To respect and maintain privacy of patients when I clean the wards. To organize and maintain cleanliness in the domestic rooms. Disposing of clinical and domestic waste as per the hospital policies. Doing deep cleaning, isolation and decontamination cleaning in the rooms as per the hospital schedules. March 2012 October 2015

Security Guard

Kampala

TIGHT SECURITY COMPANY UGANDA

Ensured a prompt, efficient record of everyone that gets inside the building premises. Maintained a high standard of customer service during the whole shift. Greeted and assisted residents and visitors following standards either in person, email or on the phone. Followed Occupational Health & Safety regulations. Maintained composure and professionalism while screening visitors during high volume periods. Triaged problems quickly, providing precise and clear information while working under minimum supervision.

Used initiative and independent judgment within established guidelines to respond appropriately to security situations.

Analyzed and produced course-of-action reports and escalated issues to management when necessary. Applied effective communication and interpersonal skills when interacting with all levels of personnel and general public.

Remained flexible in a rapidly moving environment and adapted to developing situations. Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations.

Prepared regular written logs and incident report at close of each shift for distribution to supervisor Handled both common and crisis situations in a calm and efficient manner. Searched baggage containing potentially prohibited items by hand, demonstrating caution appropriate for level of suspected risk.

January 2009 November 2011

Waitress

Kampala

SPICES RESTAURANT UGANDA

Assisted guests with making menu choices in informative and helpful fashion. Checked on guests to ensure satisfaction with each food course and beverages. Checked menus to verify current selection availability and cleanliness. Pitched in to assist host station by showing guests to tables. Sprayed all racked items with hot water to loosen and remove food residue. Security guard certificate: Security

Dubai

2019

Certificate in Basic fire safety training: Fire

Dubai

2019

Certificate in Security guard physical fitness test: Security Dubai

2019

Certificate in Basic life support (security guard): First aid Dubai

2019

Management course

Dubai

Diploma in Accounting and Finance: Economics

Kampala

SIRA TRAINING CENTER

SIRA TRAINING CENTER

SURA TRAINING CENTER

SIRA TRAINING CENTER

SIRA TRAINING CENTRE

Kyambogo University

Lubiri Secondary School



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