Himanshi Bajpai

: +91-989*******

adb16t@r.postjobfree.com

Scholastic Record

Certified Salesforce Platform Developer with 4.5+ years of experience in IT Industry and 2 years of experience in Salesforce technology roles as Admin and Developer using Force.com, Visual Force and APEX. Experienced in working with Force.com IDE in design and development of Custom Application for complex Business Processes.

Year

Degree

Institute

2010-14

B.Tech (Electronics)

SRMS, Bareilly

Work Experience

HCL Technologies

Senior Analyst (Role summary)

Roles and responsibilities

Strong understanding of CRM business processes like Campaign Management, Lead Management, Account Management, Case Management, Quote, Forecasting, and Call Centre.

Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, SOQL and SOSL, Salesforce AppExchange and JAVA.

Strong knowledge of Salesforce configuration, data migration, system integration and familiarity with Visualforce (Pages Components, Controllers) MVC architecture and Apex (Classes, Controllers & Triggers)

Strong knowledge on Sales Cloud and Marketing Cloud.

Experience in implementing Apex Classes, Triggers, Batch Apex, Test Classes, Visual force pages, Web Service etc. to achieve complex business functionalities.

Excellent experience in Salesforce.com configuration in creating the Custom Objects, various types of Custom fields, buttons, links, Record types, Page layouts, User Profiles, Work flows approvals and Validating Rules.

Strong experience with Salesforce.com CRM with basic understanding of implementation cloud, Communities and Force.com platform.

Experience with development tools like Force.com IDE, Developer Console, Force.com Explorer and Data Loader.

Extensive experience in using Salesforce.com Administration and Creating Roles, Profiles, Page Layouts, Workflow Alerts and Actions, and Approval Workflows.

Good understanding with Client/Server architecture, Object-Oriented design.

Strong Requirements gathering experience using JAD Sessions & Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS) Salesforce.com Technologies.

Salesforce CRM, Apex, Visual Force, Triggers, SOQL SOSL, Web Services Workflow & Approvals, Formulas, Validation Rules, Email Templates, Roles & Profiles, Dashboards, Reports, Force.com IDE.

Documentation Tools: MS Word, MS Excel, MS Power Point, MS Project, MS Visio.

Process skills:

Working experience of Agile methodology (Product backlog discussions, Sprint planning, Scrum, Retrospective actions).

Sound knowledge of TDD.

Good understanding of test lifecycle management.

Experience on – Small or Large Integration Testing and/or Regression Testing.

HCL Technologies

Project – Banking client

Dec 2018-Current

Roles and responsibilities

Performed the role of Salesforce.com Administrator and Developer in the organization for a Banking client.

Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.

Worked on various Salesforce.com standard objects like Accounts. Contacts, Leads, Opportunities, Reports, and Dashboards.

Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.

Wrote Triggers to process incoming service e-mail requests from customers to automatically create new case records.

Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.

Imported data from excel sheets in to leads, Accounts, Contacts and Opportunities using Data Loader and Import Wizard.

Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.

Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members.

Developed workflow rules, tasks, emails, and alerts to track customer related tasks and activities.

Designed various types Email templates for auto response to customers.

Project – Healthcare client Nov 2017-18

Roles and responsibilities

Performed the role of Salesforce.com Developer in the organization for a Healthcare client

Worked on various custom objects and standard objects.

Learned Custom object coding.

Worked under Agile SDLC using Scrum methodology.

Designed, developed and deployed Apex Classes, Controller Classes, Extensions, Components, Batch Apex classes, Scheduled Apex classes, Test classes and Apex Triggers for various functional needs in the application.

Developed Visual Force Pages and Visual Force Custom Controllers.

Developed SOQL & SOSL with consideration to Governor Limits for data manipulation application using platform database objects.

Proficiency in Anonymous Apex.

Handled assigned Case Support Issues.

Implemented Change Sets Deployment.

Developed Test classes and increased the code coverage.

Created page layouts to organize fields, custom buttons, custom links, related lists and other components on a record detail and edit pages.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.

Created Custom Objects and defined lookup and master-detail relationships on the objects.

Also created junction objects to establish connectivity among objects.

Project – Banking client (Test Analyst) Feb 2015- Nov 17

Roles and responsibilities

Trained in testing methodologies and test case preparation/execution.

Conducted manual and automated testing for each release and patch.

Defect tracking and reporting and Daily Status reporting.

Test summary report and test case execution in HP ALM.

Active participation in Requirement walkthroughs/meetings with BA and business.

Actively Participated in requirements, design, estimation and test approach discussions.

Partnered with software development and business teams throughout full life cycle development to drive usability and efficiencies.

Identified and logged defects for test failures to find the root cause of the problem for efficient investigation by the development team.

Maintained regression test plans and performed regression testing prior to deployments.

Assisted with QA process improvement initiatives and cross-team/company activities.

Execute test cases and log/report defects.

Knowledge of different phases of a test lifecycle and the testing methodologies.

Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.

Good understanding on the creation of Report Types, Reports and Dashboards, Public Groups, Queues, Permission Sets, Profiles, Users and Security Settings based on role hierarchy.

Achievements

Awarded as Star trainee within first year of my joining.

Have given multiple presentations at state and national level.

Played major role in “Women Connect Group” in HCL.

COLLEGE PROJECTS UNDERTAKEN

2013

Office Monitoring System

2014

Design and simulation of 16 bit microprocessor using VHDL

Positions of Responsibility

Leadership Skills

Organizer: Annual Team event, HCL Noida

Project Spoc : Women Connect Group, HCL Noida

Head Co-ordinator- Music Committee, SRMS

Senior Member: Cultural Committee, SRMS

2016

2013

2013

Volunteer Work

Worked with a Bareilly based NGO for stray dogs during School and college days

2011-13

Actively worked with numerous not-for-profit campaigns in my academic/professional tenure.

Active Member: - CSR Initiative of HCL

Organizer

Event Organiser- Senior Member- Annual Cultural Fest, SRMS

2014

Co-organizer- Music Committee, Literary club

2013

Awards & Achievements

Certifications

Trained Agile team participator

Certified Platform Developer

2017

2015

Academic

86% in SSC examination.

2013

Cleared 10th I.A.S. (Intelligence, Aptitude and Scholastic) test 2008 held at All India Level.

2003

Extra-Curricular

NTSE qualifier at School Level

Winner of theme solo song at College level

2010

2004

INTEREST AREAS

Salesforce Developer, MS Office Suite, Testing Lifecycle, Requirement Engineering, Quality Centre tools, Basics of Networks

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