Sign in


San Mateo, CA
October 23, 2019

Contact this candidate


Mounika T

Business Systems Analyst 469-***-****


Around 6 years hands-on professional experience in Business Requirement Gathering, Business Process Flow, Business Process Modeling and Business Analysis

Extensive experience in Software Development Life Cycle (SDLC) including Agile (Scrum) and Waterfall methodologies with emphasis on the Analysis, Design, Testing phases, and its documentation.

Comprehensive documentation skills in creating artifacts such as Business requirements document (BRD), Use-Case Specifications, and Systems Requirements Specification (SRS)

Strong understanding of Medicaid and Medicare rules.

Worked with Agile software development methodology using SCRUM

Experience in creating User Stories (Functional Stories, Logic User Stories, Service User Stories) from Product Backlog and facilitated Sprint Planning meetings and prepared Sprint Backlog.

Participated in Sprint Ceremonies to suggest improvements in scrum process.

Skilled in team building, conflict resolution & escalation awareness

Worked extensively on the various types of Business Requirements Elicitation, Gap analysis, Risk analysis and SWOT analysis

Expertise in creating Use Case diagrams, Activity diagrams, Data Flow Diagrams (DFD), Sequence diagrams, State diagrams based on UML Methodology and process flow diagrams using MS Visio and Rational Rose

Expertise in reviewing the Test Scenarios, Test Cases, Test Scripts, Test execution Strategies

Responsible for collecting Test Data for UAT which is done in perspective of the users

Experience in using Microsoft Team Foundation Sever (TFS) for executing test cases, task assignments, project backlog plan and version control

Experience with Microsoft Visio for developing UML Diagrams

Experience in Production Support and Unit Testing

Highly organized with the ability to manage multiple projects and meet deadlines


Masters in computer science from Northwestern Polytechnic University, CA in 2014 December.

Bachelor of Technology in Information Technology from Jawaharlal Neru Technological University, India in 2012.


TFS(TEAM FOUNDATION SERVER) from Social Interest Solutions



Software Methodologies

Agile (Scrum), Waterfall

Project Methodology

Unified Modelling Language

Content Management


Prototyping Tools

Balsamiq, Pencil

Business Modelling

MS-Visio, Smart Draw

Business Intelligence

SSRS (SQL Server Reporting services), Tableau


C, Java, HTML5, CSS3, CSS, XML

Project Management Tools/ Bug Tracking Tools

Mercury Quality Center, JIRA, Rally, HP QC, Version one, MS Project, Team Foundation Server (TFS)

Database Management

MS – Access, SQL Server2008/12/14, SQL, PL/SQL, Oracle Developer

Document Creation/Management

MS Office suite, MS Dynamic CRM 2011/2013,

MS Visio, MS Office Sites (Excel, Word, Publisher, Outlook, PowerPoint, One Note)

Operating Systems

Windows, Linux/Unix, Mac OS


Conduent State Healthcare LLC, Sacramento, CA Jun 2017 – Till Date

Business Systems Analyst


The Medi-Cal EHR Incentive Program is able to provide substantial financial incentives to health professionals and acute care hospitals to adopt, implement, upgrade and meaningfully use certified electronic health record technology. Professionals can receive up to $61,250 over 6 years and hospitals (depending on size) can receive up to $10-15 million over 4 years. As of June 2017, the program has distributed $1.4 billion in federal funding to over 22,000 health professionals and over 390 hospitals. The last year to begin the program was 2016, but previously enrolled professionals and hospitals may continue to receive incentive payments through 2021.


Conducted background analysis on various payments processing documents and internal CA-SLR applications

Perfomed analysis and involved in gathering business/functional requirements for SAM (State Level Registry for the Medi-Cal EHR Incentive Program) and SLR (State Level Registry Dashboard)

Conducted JAD sessions and project planning meetings various SAM and SLR applications.

Provided production support in maintenance phase like creating production tickets and splash page updates

Extensive experience in developing business requirements for different SDN ‘s and Problem statements which ivolves non-user authentication data containing PHI/PII shall be encrypted on the California (CA) Medi-Cal EHR incentive program database

Well versed with the .Net and Java platforms, especially with 3 tier architecture which involves User Interface, Middle Tier, Data Layer, IIS, Tom Cat, Apache, Application Servers, data layer etc.

Worked closely with the database architect to finalize database design, table structures and other key database artefacts for the system

Created data dictionary for often used business and technical terminology for benefit of developers and customers respectively

organized walkthrough meetings with development team to discuss technical ris/issues

Involved in exploratory testing on assisted channel applications

Involved in writing SOP's for daily jobs process, depolyment instructions

Environment: Hybrid, MS Office, Notepad++, MS Visio, TFS, .NET Framework 3.5, Visual Source Safe, Windows Active Directory and MS SQL Server 2000

Social Interest Solutions, Sacramento, CA Jul 2015 – March 2017

Business Systems Analyst


Social Interest Solutions (Obama Health Care) is a mission-driven, nonprofit organization dedicated to leveraging technology innovation to improve consumers’ quality of life. Our signature One-e-App technology platform enables individuals and families to efficiently identify, access, and enroll in eligible public and private health and social services. Other SIS products help consumers and the organizations and agencies serving them connect to benefits and services and operate more effectively and efficiently.


Analyzed the scope document and the current business processes to gain better understanding of Obama Health Care web application Project for Health-e- Arizona.

Conducted interface design calls to finalize the interface required for the project implementation for assisted channel applications.

Prepared the high-level document and executive slides for various projects.

Involved in scrum meetings with end client for writing business requirements Health-e- Arizona application

Performed analysis and involved in gathering business requirements for wordsmithing module in which entire web application is developed in two languages both English and Spanish.

Involved in work management module deals with production bugs and new requirements.

Experience in writing complex SQL queries to reduce duplicate data

Utilized N Unit for test driven development.

Developed and executed Test scenarios, Test cases, documented bugs and ensured UAT issues are identified, tracked, reported and resolved to achieve project timelines.

Developed test cases and performed Unit Testing and Integration Testing of the system.

Environment: Visual SourceSafe 6.0, Agile, Waterfall, JIRA, MS SQL Server 2012/2014, MS Office Suite, N-Unit Testing Tool.

Telesis, Hyderabad, INDIA May 2011 – July 2013

Business Systems Analyst


Touch Point is a web-based solution, which enables users to go through the compliance-information for mutual funds. Features include real time compliance envelope of all documents, Prospectus, Annual Report, Semi Annual Reports and Statement of Additional Information of mutual funds. The process involves collection of data feed from SEC (Securities & Exchange Commission) in pgp format; decrypt the data files; parse the data into the database. This data is supplied to the clients in web format and also in xml format, which will be used in their applications. Depending on the administration levels users can control the data like combining multiple compliances, reports and more.


Involved in functional analysis, design documentation and requirement gathering

Worked on supporting the CRM production environment and resolving the issues for CRM production environment

Participated in the weekly status update meetings with the business team

Implemented Data Modelling techniques including Data Visualization, Data Warehousing and Data Mapping

Traced requirements throughout the development process and verifying adherence using the Requirement Traceability Matrix (RTM)

Efficient in reformulating strategies through Process Re-engineering, Change Management, Release Management, Process Improvements and UAT Testing.

Knowledge in generating Reports, Analytic Snapshots and Dashboard and Enabling Email Services.

Involved in creating aggregated and analytical data through SQL Queries.

Environment: MS Dynamics CRM2011, Business Intelligence (BI), RDBMS (MS SQL Server, T-SQL, SSRS), SharePoint, waterfall methodology, MS Office Suite.

Contact this candidate