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customer service/accounting

Location:
Brampton, ON, Canada
Posted:
October 20, 2019

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Resume:

Career Objective-

Seeking a challenging career with a progressive organisation that provides an opportunity to capitalize my technical skills & abilities in the field of business.

Summary of skills-

Post Graduate Diploma holder in Project management from Conestoga College with a GPA of 3.4(current)

Post Graduate diploma holder in International Business Management with a GPA of 3.6.

Possess knowledge on automation products/ Information Technology hardware & networking products.

Good knowledge of Microsoft Project.

Can use SAP software at an intermediate level.

Efficient in handling team members in the absence of the supervisor/manager.

Experienced in offering backend support to the team.

Multilingual in languages like English, Hindi, Punjabi, Tamil.

Possess knowledge on educational software to guide professors/teachers with the syllabus.

Address client’s requirements as per their expectations being set.

Educational Experience- September 2018-April 2019

Project Management-

Conestoga College Kitchener, ON

A post graduate certificate providing theoretical/practical knowledge from inception to completion of projects offering exposure from the most basic to the most complex projects.

International Business management-

Fleming college Peterborough, ON January-August 2018

A programme that offers a post graduate certificate that gives a broad exposure to the diverse business cultures world over.

Bachelor of Commerce- June 2008- June 2013

Guru Nanak College Chennai, India

A graduate certificate that highlights the key foundations aspects of business ventures that the world implies on offering theoretical/practical knowledge in various business fields.

Professional Experience-

Keyence India Pvt Ltd, Chennai India February-December 2017

Marketing coordinator

To analyze the customer’s requirement as per the description given by them.

Coordinate with the customer for product demonstration onsite/online.

Offering the right quote to the customer which is at par with their budget.

Provide backend/onsite technical support to the customer when required.

Ensuring on time delivery of the product to the customer.

Sterling Holiday Resorts, Chennai India November 2015-February 2017

Client Relationship Manager

Offer vacation plans to the customers as per their budget.

Coordinating with the resort authorities to ensure a pleasant stay for the guests.

Undertaking bulk bookings for events.

Maintain records of the available inventory at hand.

Matrimony.com, Chennai India February-october2015

Customer Relationship Manager

Directing the customer towards their prospective life partner.

Coordinate among the families for their preferences in partner choice.

Offering pre/post wedding photo shoots.

Help the customer finalise on the location of the wedding.

End to end coordination among both families until the wedding is completed with regards to rituals/services etc.

Veda Technologies, Chennai India January 2014 to January 2015

Client Relations Manager/Content Analyzer/Recruiter

Conducting workshops for teachers/professors on the benefits of the software by offering product demo.

Inspecting the content of the software prior final delivery.

Offer onsite/offsite assistance.

Recruit/train new candidates on the roles/responsibilities being offered to them.

Generate team reports by end of the day.

Additional Employment History-

Wendy’s Restaurant, Peterborough, ON June-August 2018

Cashier/Grill Cook

Manage drive through.

Collecting payments from customers.

Worked as grill cook ensuring that the food being served is tender/fresh.

Activities/Interests-

Long drives, Music, Food.

References gladly provided upon request



Contact this candidate