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Customer Service Assistant

Toronto, ON, Canada
October 15, 2019

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*** ******* ****,

Scarborough, ON M*B 3T3.

Telephone Number: 1-647-***-**** (Cell)

Email Address:


To obtain any available position at your organization where, excellent customer service, good communication skills and hard work can be utilized to improve the growth and development of the organization.

Education and Qualifications:

Centennial College, 755 Morningside Avenue, Scarborough ON M1C 4Z4 (2019- April 2020).

College Diploma in Personal Support Worker Course

The University of the West Indies, Mona, Kingston 7, Jamaica. (2015- July 2019)

B.Sc. in Actuarial Science

Courses include: Formal Mathematics, Calculus I, Calculus II, Introduction to Cost and Managerial Accounting, Introduction to Object-Oriented Programming, Computing and Society, Principle of Economics I, Principle of Economics II, Financial Management, Introduction to Linear Algebra and Analytic Geometry, Pensions, Actuarial Mathematics 1 and 2, Regression Analysis, Financial Mathematics 1 and 2, etc. .

Titchfield High School, P.O. Box 49 Port Antonio, Portland, Jamaica. (2008-2015)

Five (5) CAPE UNIT TWO subjects include: Chemistry, Biology, Physics, Pure Mathematics and Caribbean Studies.

Five (5) CAPE UNIT ONE subjects include: Chemistry, Biology, Physics, Pure Mathematics and Communication Studies.

NINE (9) CSEC subjects include: Chemistry, Biology, Physics, Mathematics, Additional Mathematics, Spanish, Principles of Accounts, English A and Information Technology.

Professional Experience:

Worker at Put in Bay Candy Bar/ Put in Bay, Ohio, USA. (May to September 2017 and May to September 2018)

Job duties includes:

oServing customers, ice cream, sweets etc.

oOperating the cash register

oCleaning the store

Worker at Cameo’s Pizza/ Put in Bay, Ohio, USA. ( June 2018 to September 2018).

Job duties include:

oPreparing the pizza

oCleaning the utensils and the kitchen

oServing customers

Groundskeeper at Commodore Resort/ Put in Bay, Ohio, USA. (June 2018 to August 2018).

Job duties include:

oEnsuring that the outdoors are clean and tidy

oGreeting and responding to guest in a courteous manner

School’s Secretary Assistant/ Port Antonio High School, Boundbrook, P.O. Box 178 Port Antonio, Portland, Jamaica. (July- August 2014 and July-August 2015)

Job duties include:

oAnswering the school’s telephone.

oIssuing and the handling of reports, packages and exam results to the relevant authorities, whether to teachers, students and/or parents.

oCommunicating with parents as they voiced their concerned, questions and inquires.

Volunteer at the Female Medical Section of the Port Antonio Hospital/ Port Antonio Hospital, Naylor’s Hill, Port Antonio, Portland, Jamaica. (Two weeks in June 2014)

Job duties include:

oFeeding patients.

oObserve the nurses as they dealt with particular patients.

oChecked the patients’ blood pressure and temperature.

oRead books about different diseases and medications as their symptoms and preventive measures where outlined.


2nd place in Girl of the Year for Portland’s Achievement Day (April 2015)

Certificate of Award for Portland’s 4H Participation (2014)

1st place in Apiculture for Portland’s 4H Achievement Day (2012)

2nd place in Apiculture for Portland’s 4H Achievement Day (2011)

Key Skills:

Excellent computer skills.

Excellent communication skills developed through the experience at Port Antonio High School.

Critical thinker with effective researching skills.

Have the ability to lead, motivate and stimulate others to achieve goals and inspire change as I gained the experience in school while being a prefect.

Have the ability to adapt to various working situations as I have the capability of working in a fast paced environment.

Interpersonal and relationship building skills proven through experience in the 4H club at

high school.

Co-Curricular Activities:

Member of the Actuarial Science Club (2015- July 2019)

Member of 4H Club (2010-2015)

Member of Science Club (2013-2015)

Senior Prefect, Titchfield High School (2014-2015)

AY Secretary and Personal Ministry Secretary, Nonsuch Seventh Day Adventist Church (2013-2014)

Prefect, Titchfield High School (2013-2014)

Sub-prefect, Titchfield High School (2012-2013)


Audrey Smith-Jones

Bank Teller,

Scotia Bank,

3 Harbour Street, Port Antonio P.O.,



Telephone number: 876-***-****

Christal Hamilton


Port Antonio High School,

Boundbrook P.O. Box 178

Port Antonio,



Telephone Number: 876-***-****

Contact this candidate