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Customer Service Data Entry

Wilmington, NC
September 16, 2019

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Marquita Best

Experienced and Energetic!

Wilmington, NC 28412


Authorized to work in the US for any employer

Work Experience

Marketing Specialist

St Andrews Reserve - Wilmington, NC

June 2018 to Present

Advertising through social media, leasing, work with prospects with finding new apartment homes, shopping communities

Leasing Consultant


March 2017 to April 2018

Processing applications, exhibit exceptional sales and marketing skills to new prospects and current residents, data entry, write up contracts and review with tenants, assist with maintenance requests, etc

Leasing Consultant

Career Strategies - Wilmington, NC

September 2016 to December 2016



Customer Service

Data Entry

A/R Specialist

Genesis Healthcare - Mount Olive, NC

July 2012 to November 2015


Perform bookkeeping work, including posting data or keeping other records concerning cost of goods or services.

Prepare itemized statements, bills, or invoices and record amounts due for items purchased for services rendered.

Process information according to predetermined deadlines. Assist as needed with medical assistance, Medicaid application processes, and any Medicaid and Medicaid pending accounts.


Assisting residents with meeting their financial needs Skills Used

Customer services, building relationships with family and residents, being a liaison between social services and residents.

Hiring Manager

Hill's and Associates - Goldsboro, NC

June 2011 to July 2012


Formulate, direct, and coordinate marketing activities and policies to promote products and services, working with advertising and promotional managers. Direct the hiring, training, and performance evaluations of marketing or sales staff and oversee their daily activities.

Skills Used

Advertising/ Marketing/ Promotions/ Customer Service/ Management/ Sales Data Entry Clerk

Triangle Mobility - Princeton, NC

November 2009 to March 2010


Greet customers and ascertain what each customer wants or needs. Compile, sort, and verify the accuracy of data before it is being entered. Compare data with source documents, or re-enter data in verification format to detect errors. Locate and correct any data entry errors, or report them to supervisors. Accomplishments

Assisted customers with orthopedic and diabetes. Helping them get the DME equipment in a timely manner.

Skills Used

Customer Service/ Sales

Claims Specialist

Blue Cross Blue Shield of North Carolina - Winston-Salem, NC August 2006 to November 2009


Pay and process claims within designated authority level. Enter claim payments, reserves, and new claims on computer system, inputting concise yet sufficient file documentation.

Contacted or interviewed claimants, doctors, medical specialists, or employers to get additional information about claims.

Skills Used

Customer service, typing 78 wpm, meeting quota


Bachelor's in Mass Communications

Winston-Salem State University - Winston-Salem, NC 2001 to 2005


Microsoft Word (10+ years), Microsoft Office (10+ years), Customer Service (10+ years), Clerical (7 years), Advertising (4 years), Sales (4 years), Writing (10+ years) Publications

Writing Experience This is a compilation of news paper articles written during my years in college.

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