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Employee Relations Manager

Phoenix, AZ
January 08, 2020

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Leo H. Gunnells

**** ***** ****** *****, ******, AZ 85706

602-***-**** -

LinkedIn: https:\\ CORE COMPETENCIES

Sr. Professional Human Resource Certification Benefits, Compensation and Leave Administration Legal Compliance / Reports and Analytics Payroll Processing, Budgeting & Cost Containment Organizational Leadership Training Strategic Planning & Communication Recruiting & Succession Planning Facilities & Contract Management SOFTWARE and APPLICATIONS

Microsoft Office Suite – Advanced ADP – Workforce Now, TotalSource, Run Applicant1 – Recruiting Platform QuickBooks

SAP & Brass Ring – Applicant Tracking Systems People Soft, Skill Soft Payroll Experts Oracle, ICIMS & Kronos


● Park University - Bachelor of Science - Human Resource Management PROFESSIONAL WORK HISTORY

VENSURE EMPLOYER SERVICES, Benefits Implementation DEC 2019 – Present

• Act as the main point of contact with the client, as well as work with the Benefits Consultants and other key team members to ensure the smooth enrollment of the selected benefits products. This includes taking the implementation from time of executed contract through the successful run of the first payroll with benefits CIGNA, Benefits Analyst (Contract) AUG 2019 – NOV 2019

• Serve as a liaison between the sales team and internal partners (E.G. Underwriting, Admin Staff and Implementation) providing a primary and critical role and ability to deliver timely and accurate Benefit Summaries, both internally and externally, that represent a medical plan's benefits and customer cost shares

• Review all plans to ensure Federal Legislation, State mandates, Medical Product and Program rules are compliant and protect your clients and customers from financial risk

• Responsible as a key communicator between Sales and Brokers when building plant offerings and developing corresponding rates ADP, Benefits Services Specialist (Contract) DEC 2018 – JUL 2019

• Administer and manage a variety of benefit plans for clients with the nation's leading payroll and HR solutions provider

• Process various transactions and events within and potentially outside of the Total Source systems, including but not limited to pending enrollments, dependent verification, new hire, life and termination events and annual open enrollment processing

• Partner with back office teams to coordinate transaction processing, audits and other deliverables Intermountain Staffing, Staffing Manager (Contract) AUG 2018 – DEC 2018

• Responsible for managing client job requisitions and application channels, seeking out new talent, screening applicants, interviewing candidates, hiring and onboarding new employees.

• Process payroll for a temporary staff of 25 to 30 employees on a weekly basis

• Tracking FMLA requests and active participants to ensure compliance with Return to Work status

• Responsible for ADA(AA) interactive process from end-to-end

• Develop and maintain a large network of qualified candidates to fill positions American Solar & Roofing, Human Resource Manager MAR 2018 – JUN 2018

• Lead all HR related functions: Employee retention/satisfaction programs, Recruiting and Staffing, Payroll processing for staff of 50+, Compensation and Benefit Programs, Worker’s Compensation, Employee Communication, 401(k) Administration, etc.

• Solely responsible for ensuring compliance with State and Federal employment regulations, i.e. ADA interactive process.

• Worked closely with the CEO to keep employee satisfaction high by driving ideas for successful engagement between workforce and management


VALLEYLIFE, Human Resource Manager JAN 2017 – MAR 2018

• Reporting to the CFO, recommend, develop, and administer HR policy and programs. Coordinate human resources activities of compensation and benefits administration (EEO, FLSA, FMLA, ADA, 403(b), COBRA, Etc.), employee relations, talent management and acquisition, compliance with all State and Federal Labor Law for 501(c) (3) organization with over 450 employees

• Participant in ASU Lodestar Center’s Compensation and Benefits Survey for Non-profit Organizations in Arizona

• Directed and ensured compliance for EEOC mandatory retraining of entire staff in FMLA regulations and ADA rules and procedures

• Safety Manager navigating organization through risk mitigation and higher safety standards Distribution Center, Senior Human Resource Specialist JUN 2016 – JAN 2017

• Provide Payroll Processing, Administrative and Technical Support to the HR Team at the One Million Square Foot Distribution Center with nearly 900 employees conducting warehouse operations including Inbound Freight, Inventory and Stock Selection, Quality and Outbound Shipping and Engineering and Facilities

• Named “Best Practices Captain” to ensure that recruiting, hiring and compensation practices, performance and training Management and other Legal Requirements are compliant with Internal, State and Federal Law VXI Global Solutions, LLC, Senior Human Resource Manager JUN 2014 – MAY 2016

• Led the launch and development of an expansion center in Tucson, AZ

• Managed a team that recruited, staffed, on-boarded and trained employees to fill a 500-seat service center, doubled as Safety Manager and Security Chief

• Through an effective employee relations strategy and playing a key role in calibration of compensation and benefits, had the highest sustained employee satisfaction rating in North America

• Named to the Global Development Team responsible for the creation of a Corporate e-learning initiative designed to coach and develop managers in leadership skills, succession planning, and personal enrichment US Customs & Border Protection, Senior Agent/HR Liaison JUL 1998 – JAN 2014

• Department of Homeland Security Certified Instructor assigned to the Federal Law Enforcement Training Center, on-boarded hundreds of new agent trainees, served as the main conduit to Mission Support for Personnel and Human Resource matters

(Employee Relations, Performance Management, Records Maintenance, Benefits selection, Etc.)

• Assigned to the Recruitment Team to support a National Strategy of aggressive recruitment to increase border security MILITARY SERVICE WORK HISTORY

Arizona Air National Guard (USAF), Executive Officer (Human Resources) AUG 1988 – DEC 2010

• HR Director supporting a 120 Security Force Squadron that included both active duty military and state employees

• Served as an advisor to Non-Commissioned Officers regarding Human Resources issues

• Coordinated the implementation of people-related services, policies and programs through an assigned personnel staff – reporting directly to the Commander

• Developed processes and metrics that supported the achievement of the organization’s mission including: o Recruitment, staffing and on-boarding

o Strategic Planning, Performance Management and Improvement Systems o Regulatory concerns and compliance (USAF, DoD, OSHA, FEMA, DHS, Etc.) o Training and Development, USAF Certified General Instructor o Coordination of military, government and civilian benefit programs Member of SHRM – Spanish Bilingual – Honorable Veteran

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