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Senior Quality Data System Analyst, Data Analyst

Farmington, NH
December 31, 2019

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Darcy Evans

Senior Quality Data System Analyst, at Maine Health


(ACTIVELY LOOKING: Full Time, Permanent, Serious Inquires)

I have projects that I am VERY proud of, and would like to tell you about them. I am confident, reliable, self-directed, and enjoy my work to the better of my company. My favorite areas are in quality and/or information systems position, and, if I do not immediately match your requirements, rest assured I would learn. I believe that my current array of skills proves that, and I would love a position that allows me to continue to learn and expand on my skill level.


Specialties: 6 Sigma, Acct Management, Analysis, Clinical Data Abstraction, Clinical Research Compliance & Regulatory, Consulting, Data Analysis, Data Collection, Database Administration, Decision Making, Disease Management, Documentation, EMR, Facilitation, Health Educ, Health Insurance, Healthcare, Healthcare Information Technology, HEDIS, HIPAA, Hospitals, Informatics, LEAN, Managed Care, Medicare, Patient Safety, PDCA/PDSA, Physician Relations, Policy, Process Improvement, Program Management, Protocols, Public Health, Quality Improvement, Reports, Research, Writing.

Technical: Allscripts (Clinical Performance Management, Touchworks), AS400, CCMS 2.2, Clinical Workstation, Datavision, EMR, Enterprise One, EXTRA! 6.4, Get With The Guidelines (Outcome Science), HIN (Health Information Network), ICMS 6.1, IMAX, Lawson, MIDAS+, MIDAS Live, MMC eLearn, MS Access 7.0, MS Office Products (Word, Excel, Power Point), PeopleSoft 9, Performance Manager, Quality Oncology Practice Initiative (QOPI, Outcome Science database), SCM 5.7, Siebel 7.8, SMS, Soarian, STATIT [piMD Version 2014.1], Sunrise Clinical Manager (Eclipsys 4.5), Sunrise Record Manager (Eclipsys 7.1.5), VISIO Professional 5.0, WebEx One, Windows 95’/ 98’/ NT/ ME/ XP WordPerfect 6.0.

MIDAS Annual Symposium 2014, 2016, 2017, 2018, 2019

12/19: Currently in the process of learning Crystal Reporting, EPIC, HL7, SQL.


Maine Health

Senior Quality Data System Analyst

April 2019 - Current

Functional responsibilities include the following:

• Training users

• Maintaining system security

• Maintaining system integrity

• Implementing modules

• Reporting

• Customizing user support

Technical responsibilities include the following:

• Checking message queues and processors

• Supporting laptops and client workstations

• Monitoring Indicator jobs

• Troubleshooting technical problems

• Managing interfaces (with back end support team)

• Installing upgrades (with back end support team)

Ongoing responsibilities include an ongoing involvement with Midas Care Management staff to ensure the operational success of the Midas Care Management system.

• Maintain system Dictionaries to ensure consistency, accuracy, completeness, and suitability of module, shared, and interface Dictionaries (with back end support team)

• Provide first-line assistance for system users and coordinate communications internally and with Midas Support Services for hardware and software problem resolution.

• Maintain reporting templates and SmarTrack™ Indicators.

• Maintain system confidentiality by adding new user securities and removing user securities no longer in use.

• Monitor interface data crossing into the Midas Care Management system to ensure consistent, accurate flow of patient information (with back end support team)

• Facilitate on-going training for new and existing Midas users on site, as well as determine needs for additional external training and coordinate such training with Midas staff.

• Ensure that a complete backup of the Midas Care Management system occurs daily.

• Schedule and coordinate software updates with Midas staff (with back end support team)

• Maintain all documentation of the Midas Care Management system including upgrade and enhancement documentation and ensure that appropriate documentation is made available to users of the system.

• Coordinate the acquisition and maintenance of hardware used by Midas users (with appropriate support team).

MaineGeneral Health

Senior Data Quality Analyst

November 2009 – April 2019

* MGH LEAN Yellow Belt (12/17)

* MIDAS - System Admin (May 2013 – Present)

MIDAS System Management functions, MIDAS Focus Study creation/ definition, MIDAS Indicator creation/definition, MIDAS Indicator Profile creation/definition, ReporTrack

* STATIT - System Admin (Mar 2015 – Present)

STATIT System Management functions. Scorecard creation/definition, Indicator creation/definition/reporting, OPPE (Ongoing Professional Practice Evaluation) indicators/reporting.

• Acting Trauma Registrar, past 4 years. Works directly with the Trauma Team Admin. Tracking data, preparing report outs, working towards team education needs and feedback. BUILT our very own Trauma Tracking Registry in

• Assigned to the Emergency Department for any/all specific quality improvement needs and projects.

• Clinical data retrieving, analyzing and presenting data to support performance improvement efforts within the health system.

• Consult with hospital teams/committees with respect to compliance issues

• Coordinate and manage performance improvement activities for medical staff departments, committees, and/or functions, assuring compliance with regulatory standards and the organization-wide performance improvement plan.

• Meaningful Use (MU) Attestation entry into Clinical QRA.

• Provide "friendly" competition on quality improvement initiatives. This past year (2015-2016) season of competition resulted in the highest overall rate we have had for the core measure immunization!

• Provide support for various outside accreditation needs, including TJC,

CMS, (Centers for Medicare & Medicaid Services), QOPI (Quality Oncology

Practice Initiative)

• Responsible for managing the organization’s quality information system, managing data acquisition, transfer and quality.

Quality team member for the successful certification of the HACCC’s QOPI certification.

American Heart Association

Quality Improvement Initiatives, Director

May 2008 - October 2009 (1 year 6 months)

Scarborough, ME & Albany NY

(Reason for leaving: companywide layoffs)

• Consulted with appropriate hospital teams within the Maine/New Hampshire/

Vermont territory with respect to the compliance issues and strategies around Heart Attack and Stroke care.

• Coordinated and conducted GWTG (Get with the Guidelines) account management activities for assigned hospitals in market including program implementation and quality improvement consulting.

• Developed and maintained stakeholder relationships affecting program goals such as Departments of Health or Quality Improvement Organizations. • Executed of all necessary pre-work, and follow up, activities required to launch, and continue, all future GWTG modules in a market.

• Identified, cultivated and maintained key market stakeholder relationships affecting program goals such as: local business coalitions, hospital systems or health plans.

• Interacted with appropriate affiliate staff and volunteers to leverage opportunities and provide seamless customer relationship management.

• Marketed and implemented the program including the Patient Management Tool.

• Provided hospital training sessions for data entry and data reporting as needed.

• Provided support for hospitals seeking various accreditations, including, Joint

Commission Primary Stroke Center Designation, Joint Commission Heart Failure Certification and similar programs as necessary.

• Trouble-shooting and follow-up on specific customer issues.

Quality Advisor for the successful certification of several hospitals in the Maine, New Hampshire, and Vermont in the American Heart Association’s Get With The Guidelines as leaders in stroke care.

Maine Medical Center

Program Manager, Stroke

December 2005 - April 2008 (2 years 5 months)

(Reason for leaving: advanced position offered)

• Collaborated with the key hospital members; responsible for implementation of the Stroke program, Get With The Guidelines data base collection tool, evaluates and sets into motion program enhancements, administration and stroke data collection.

• Created and implemented community stroke education outreach projects.• Developed and revised Stroke Program literature and patient educational materials in adherence with Maine Medical Center (MMC) and New England Regional Hospital (NERH-P) guidelines.

• Ensured content of order sets reflect best practice and are evidence based. • Implemented the use of Balanced Scorecard reporting system for reporting hospital-wide.

• In collaboration with the Stroke Program Medical Director and Nurse Practitioner, responsible for developing and updating educational programs and tools; as well as implementation and management and updates as needed of clinical pathways, order sets, and other clinical tools to support the program.

• Provided ongoing oversight of inpatient stroke care at MMC and NERH-P.• Responsible for ensuring the MMC and NERH-P Stroke Programs meet regulatory compliance, including but not limited to TJC and the State of Maine.

• Responsible for submitting regular quality reports at both NERH-P and MMC.

• Responsible for writing policies and procedures related to stroke care at MMC and NERH-P as needed.

• Served as primary spokesperson for stroke on appropriate committees at both NERH-P and MMC.

• With input from clinical and administrative staff at MMC and NERH-P, was responsible for developing and maintaining a program-marketing plan.

Program Manager for the successful certification with The Joint Commission for Maine Medical Center as the FIRST Primary Stroke Center in Maine, and New England Rehabilitation Hospital as the first rehabilitation center certified in excellence in stroke care.

St. Mary's Regional Medical Center 2003 to 2005

Program Manager, Asthma Educator

April 2003 - January 2005 (1 year 10 months)

(Reason for leaving: moved out of state)

• Accessed core competencies & develop education activities to meet identified needs.

• Assisted in the writing & preparation of grant applications, reports, &materials.

• Clinical data collection, analysis and presenting data to support performance improvement efforts within the health system.

• Consult with hospital teams/committees with respect to compliance issues and strategies.

• Coordinate and manage performance improvement activities for medical staff departments, committees, and/or functions, assuring compliance with regulatory standards and the organization-wide performance improvement plan.

• Created tracking database of the indicators/data points that the MaineHealth AH! Asthma program discussed as important items.

• Met periodically with Providers to coordinate, plan, & evaluate local asthma education & chronic illness care programs.

• Participated in local, state, & national research projects related to improving asthma care.

• Planned & conducted continuing education for Providers (Medical & Non-Medical).

• Provided patient & family education & follow up.


University of New England

PMP, [Healthcare] Project Management

University of Maine at Farmington

Bachelor of Science (BS), Community Health Education

University of Southern Maine

Bachelor of Arts (BA), Social & Behavioral Science

CHES (eligible)

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