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Training Manager

Location:
Delhi, India
Salary:
18 LPA
Posted:
December 28, 2019

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Resume:

Mukta Sharma

Mobile: +91-995*******, E-Mail: ada5yz@r.postjobfree.com

Managerial Assignments

School leader/General Manager/CEO/Program/product management/training - Education Sector

Career Conspectus

•A result oriented professional with nearly 22 years of experience in the areas of school Administration, curriculum designing and implementation, Training for enhancing personal and professional effectiveness, Client interfacing and Student/parent Counselling in the Education sector and macro management of K 12 schools.

•Actively involved in supervising, managing operational planning & development, directing the day-to-day academic and associated operations.

•Experience of facilitating/coaching students and trainers by using interactive progressive pedagogy to help students learn and apply concepts in subjects.

•An out-of-the-box thinker committed towards the growth of people especially teachers/trainers within the organization.

•Proactive in assessing the training and development needs and effectively aligning the programs with business objectives.

•An effective communicator with exceptional interpersonal skills and hands on experience in training and development of team, academic administration and performance review of chain of schools.

Core Competencies

•Providing direction that optimizes training resources and capabilities across the department; implementing the strategies for re-orientation of the organization structure for utilizing the available human resource to achieve desired objective.

•Creating and communicating a compelling vision of the future that demonstrates how education & training can help the affiliate meet its goals; ensuring the establishment and smooth running of the institution.

•Interfacing between students, faculty and school management; coordinating with marketing team for achieving monthly targets; furnishing guidance to the teaching and administrative staff; imbibing discipline in students.

•Evaluating curricula, classroom transactions & programs to determine their effectiveness and efficiency; setting educational standards & goals, establishing policies and procedures to carry them out.

•Overseeing the preparation of weekly MIS and monthly budget of the school maintaining media relations.

•Leading, training & monitoring the staff/educators to ensure efficiency in business operations and meeting of individual & group targets. The training of trainers/educators includes soft/behavioral skills and teaching aspects like business communication, presentation skills, effective communication including verbal and non verbal, classroom and time management, client interaction, parent handling, curriculum planning and content development.

•Evaluating training needs using various data sources such as participant's reflections, class room observations, meeting with other stakeholders. Based on the various inputs conceptualised and designed processes and systems for effective training.

Employment Scan (Teaching & Administration Experience)

Oct 2018 – SEP 2019 JAIPURIA GROUP OF EDUCATIONAL INSTITUTIONS as GM training and development

Accountabilities and Major Highlights

I am responsible for training and school development of nearly 10 schools under the group. I plan, organize and conduct training for teachers as well as school leaders in the area of leadership, pedagogy and personal effectiveness. My day to day responsibilities include but not limited to coaching and mentoring of school leaders and teachers. I am also responsible for providing support to partner schools for all the academic operations. I am also responsible for strategic planning for school academics like introduction and implementation of new initiatives and create systems and processes for effective monitoring and impact analysis.

Mar 2015 – Oct 2018 DELHI PUBLIC SCHOOL GHAZIABAD SOCIETY as Head Training and Development

Accountabilities and Major Highlights

As head of the department, I was responsible for Teacher’s training need analysis and training of approximately 1000 teachers and staff. I have also conducted in-service teacher’s training for CBSE affiliated schools on Assessment based on CCE, Instruction and Pedagogy, Value education, Personal effectiveness etc. I was also responsible for Academic audits of society schools and formulation of policies and processes within the organization. Designing, conceptualization, planning and execution of all the pre service and in service training programs was lead by me in consultation with stakeholders like school Principals and senior management of the organization, technical experts etc. I have also conducted leadership training of in-house team of school leaders, Kendriya Vidyalaya Sangathan(KVS) Principals and Assistant Commissioners.

Sep 2014 - Feb 2015 Freelance Soft Skill trainer for corporates and colleges in and around NOIDA

Accountabilities and Major Highlights

I have worked as soft skills trainer for campus recruitments training module for reputed engineering and management colleges. Prominent ones being Modi College of engineering and technology, NCCE Israna, Panipat, Arya college of engineering, Jaipur, IPEM Ghaziabad etc. Training College students for Campus Recruitment Training module covered personal effectiveness skills like verbal aptitude, effective communication, resume writing, Interview grooming, group discussion, presentation skills, public speaking etc. All these trainings were delivered through reputed consulting organizations like Manya Consulting, TPC etc.

November 2013 - Aug 2014 SPACE TECHNOLOGY AND EDUCATION PVT. LTD. as Regional Manager Academics

Accountabilities:

Looking after the operations at Delhi Office to ensure smooth delivery with complete client satisfaction including execution of all the company products i.e. Science Clubs, Year long CSE in Astronomy Program and one time workshops in client schools, client interfacing for repeat business, back end operations etc. Training and grooming of fresh engineering graduates so as to enable them to be successful educator and deliver all the products ensuring quality and client satisfaction for repeat business.

Major Highlights:

• Handled team size of more than 50 people across various departments like education, training, product development, Client relationship, Academic Support etc.

•Monitored quality Session Conduction & Delivery.

•Regularly Checked the Equipments and teaching Aids for quality and maintenance issues and filed regular reports.

•Contributed, Updated and designed the SOP s for the department.

•Performed regular training need analysis and management for the team. Conducted training for new educators in the organization on soft skills like Business communication, customer satisfaction, public speaking and presentation. In addition to this developed and conducted training on classroom management, product training, Systems and process training with in the department.

•Performed local planning and execution of the events.

•Identified PR of the company w.r.t. to various programs and w.r.t. promotions and events, projects and competitions done by the company.

•Identified & implemented training w.r.t new products/ modification in existing products.

•Supervised working of Educators and teams across the regions, especially in Partner offices.

•Identified areas of growth and expansion for the company and contributed in its planning and conduction.

•Did effective CRM with clients to ensure repeat business and higher value.

July 2012 - October 2013 Rama International School, Indirapuram as Principal

Accountabilities:

•Looking after complete school management including academics, transport, business, administration, parent handling, etc.

•Working in coordination with support offices for various requirements and compliances.

•Maintained public relations, counselled & mentored the teachers.

•Represented the group in various conference enhancing the school image.

Major Highlights:

As head of the organisation, I was responsible for entire school administration. Ensured compliances and adherence to systems and policies of the organisation and regulatory bodied like DIOS, BSA etc.

•Ensured that various alignment meetings were organized frequently and everybody got a platform to share their concerns and work in the interest of the organization rather than dealing with the issues in people specific/ department specific manner.

•Conducted training of teachers and other staff on products, classroom management, curriculum and progressive learning practices in class room, reporting child development to parents etc.

•Being one of the founder Principals, I supervised infrastructure development, class room organisation, procurement of varied learning aids, initiating multiple development programs in addition to standard curriculum for holistic development of learners.

•I also designed marketing collaterals in coordination with support office team and was responsible for assessing the efficacy of marketing plan and improvising the same based on inputs received from various stakeholders.

Apr 2011 - June 2012 Mother’s Pride-Presidium School, Indirapuram as Branch Head

Accountabilities:

•Looking after complete school management including academics, transport, business, administration, parent handling, etc.

•Working in coordination with support offices for various requirements and compliances.

Major Highlights:

•Ensured that various alignment meetings were organized frequently and everybody got a platform to share their concerns and work in the interest of the organization rather than dealing with the issues in people specific/ department specific manner.

•Brought in proper coordination amongst the various departments the team met its entire target consistently.

•Brought increase in parent satisfaction by more than 50 %.

•5 Awards/appreciation letters received.

•Received two special Silver Awards within one year of joining for over all performance.

•Won five awards for meeting the targets consistently.

•Conducted training of teachers and other staff on products, classroom management, curriculum and progressive learning practices in class room, reporting child development, customer i.e. parent handling etc.

Aug 08 Mar’11 Maple Bear Global Schools, Indirapuram as Center Head

Accountabilities:

•Entire School Administration and growth of the school.

•Maintained public relations, counseled & mentored the teachers.

•Worked in coordination with the corporate office, organized various events, rolled out school magazine, etc.

Major Highlights:

•Established certain processes and systems in place to increase coordination.

•Supported the development of application software for school management covering parent contact information, transport management, fee collection tracking and other aspects of school administration.

•Conducted regular meetings of teachers with proper documents for proper alignments and monitoring of performance.

•Designed a web application along with the technical expert to improve over all functionality, communication with parent, etc.

•Curriculum on the lines of play school curriculum of international standards was developed for class I and II.

•Conducted training of teachers and other staff on products, classroom management, curriculum and progressive learning practices in class room, reporting child development, customer i.e. parent handling etc.

Jun 05 – Sep 07 Brain-o-Brain Kids Academy Pvt. Ltd., NOIDA as Franchisee

Accountabilities:

•Managed the franchisee centre.

•Taught the kids mental math using Abacus and other soft skills for their brain development.

Dec 02 – Sep 03 Bioinformatics Institute of India, NOIDA as Content Developer/Technical Writing

Accountabilities:

•Looked after content development for bioinformatics and various other courses like Intellectual Property Rights in addition to the business development for the institute.

Major Highlights:

•Created a pool of subject experts who could be used for peer group review of research papers to be published in the scientific journal the organization intended to launch.

•Launched the scientific journal in Bioinformatics carrying technical information and peer group reviewed papers. Created business for subscription of the same journal in the biotech labs.

Sep 2000 Sep 2002 Comp-u-learn Corporation, USA as Faculty

Accountabilities:

•Provided training to corporate clients as well as students in various programming languages like C, C++, Oracle, Java and Advanced Java.

•Developed course material for the industry specific software courses.

•Developed business for the centre along with conducting soft skill training for the first timers in US.

Previous Assignments

Apr 95 – Mar 99 Biotech Consortium India Limited,

New Delhi Deputy Manager

July 94 - Mar 95 Genetix Product support Executive

Educational Qualification

B.Ed. (Maths and Life Sciences) Maharshi Dayanand University, Rohtak

2011

M.Sc. (Biotechnology) Madurai Kamaraj University, Madurai 1994

B.Sc. (Biochemistry) Delhi University, Delhi 1992

Professional Enhancements:

Successfully completed:

•Appeared for GRE and TOEFL exam based on which secured admission in PhD

program in Rush Medical College, Chicago, USA in 2002.

•Diploma course providing an in-depth knowledge of UNIX, C, C++, HTML, Java and Advanced Java in Illinois, U.S.A

•Diploma course in Masters in Application Development Program providing an insight into Developer 2000, an Oracle based tool for Relational Database Management System (RDBMS) in India.

•Diploma course in fundamentals in computers from India.

Publications

•Co-author of Business Opportunities in Medical Diagnostics in India- A Market Report. The author of the publication is Dr P.K. Ghosh, Advisor, Department of Biotechnology, Ministry of Science and technology, Government of India.

•Article on Personalized learning plan in the leading educational magazine BRAINFEED web link: http://fliphtml5.com/fitu/oubp

•Article on Key competencies focused curriculum in the leading educational magazine BRAINFEED web link: http://www.brainfeedmagazine.com/brainfeed-magazine-april-201*-******/

• Article in the magazine Mentor, July 2018 on ACADEMIC TENACITY FOR LIFELONG LEARNING

•Article on developing Independent thinking amongst the learners in Brainfeed, Dec 2019. Weblink

https://www.google.com/url?q=http://online.fliphtml5.com/odxsw/qqce/&sa=D&source=hangouts&ust=1576562726163000&usg=AFQjCNGcz5IqAWBmXK_gqVokC2UzscWNfA

•Personal Dossier

Date of Birth : 20th October, 1970

Present Address : Flat No. 517, Crema Block, Mahagun Mansions Phase I, 1/5 Vaibhav Khand, Indirapuram, Ghaziabad

Linguistic Ability : English and Hindi



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