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Delivery Services Driver

Location:
Columbus, OH
Salary:
$40-45
Posted:
May 01, 2024

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Terms & Conditions

Effective: December **, ****

These Terms and Conditions (“Terms“) set forth the terms and conditions Roadie. Inc., a Delaware corporation (“Roadie”) requires you to accept if you want to download, install, access or use the Roadie platform (“Platform”) via our website at www.roadie.com (“Website”) and/or via any associated application or API (“App”) in order to receive Delivery Services from, or perform Delivery Services for, other Users of the Platform. These Terms whether stated or otherwise referenced herein constitute a legal agreement between you and Roadie. By using or accessing the Roadie Platform in any manner, including downloading, installing or using any App, or receiving or performing any Delivery Services, you hereby expressly acknowledge and agree to be bound by these Terms, and any future amendments and additions to these Terms as published from time to time at our Website at https://www.roadie.com/terms or on the App. Upon accessing or using the Roadie Platform, or receiving or performing Delivery Services you become a “User” of Roadie’s Platform, whether as a “Driver” or a “Sender“, as further described herein. These Terms expressly include the Drivers Agreement and Senders Agreement which can be found at the bottom of these Terms, and which are incorporated into these Terms by this reference. These Agreements set forth the specific obligations you must agree to in order to use the Platform as a Driver or a Sender and you agree to be bound by the applicable Agreement upon accepting these Terms. You may only access the Platform using the Website, an App or other specifically authorized means. It is your responsibility to check to ensure you download the correct App for your mobile, tablet, computer or similar device (“Device“). Roadie is not liable if you do not have a compatible Device or if you have downloaded the wrong version of the App for your Device. Roadie reserves the right to deactivate your account and your ability to use our Platform if you access the Platform with the wrong version of the App or an incompatible or unauthorized Device. Roadie reserves the right to modify the terms and conditions of these Terms or any of its policies relating to our Platform or the accessing of Delivery Services by our Users thereon at any time, effective upon posting of an updated version of the Terms on our Website www.roadie.com and on our App. You are responsible for regularly reviewing these places for any updates to the Terms. Use of our Platform after any updates to these Terms shall constitute your consent to all such changes made to the Terms in such update and your affirmation of your agreement to the updated Terms as a whole.

OUR SERVICES UNITE DRIVERS AND SENDERS

Our Platform makes possible a connection between those individuals and/or businesses (“Senders“) that want to contract with someone to pick-up, carry and/or deliver personal property and goods (“Delivery Services“) and those individuals and/or businesses seeking to perform the Delivery Services (“Drivers“). The performance of Delivery Services by a Driver, the time period in which these Delivery Services are performed by a Driver, as well as the item(s) of personal property and goods being picked-up, carried and/or delivered by a Driver, are collectively referred to as a “Gig”. Drivers and Senders together are referred to as “Users“ of our Platform. Our Platform connects third party Drivers who want to deliver Gigs for third party Senders, and gives those Senders a way to find those Drivers and schedule their Gigs. Drivers are self-employed individuals and independent contractors who choose to perform Delivery Services for Senders posting Gigs on our Platform. At no time does Roadie control whether or when a Sender posts a particular Gig, or whether or when a Driver chooses to offer for a particular Gig. Agreeing to perform Delivery Services for Senders through the Roadie Platform does not preclude a Driver from providing Delivery Services, or any other types of services, under another platform or for other persons simultaneously. ROADIE IS A LOGISTICS MANAGEMENT PLATFORM AND DOES NOT PROVIDE TRANSPORTATION SERVICES. WE ARE NOT A TRANSPORTATION CARRIER. IT IS THE DRIVER’S SOLE DECISION WHETHER TO OFFER FOR AND PROVIDE THE DELIVERY SERVICES REQUESTED BY A SENDER. Our Platform enables connections between our Users to contract for Gigs; however Roadie has no control over and is not responsible for the performance, actions or inactions of any User, whether associated with the use of our Platform or the receiving or providing the Delivery Services via our Platform, in public, private, or offline interactions, or otherwise. That’s why we rely on YOU, our Users, to follow some rules to keep the Roadie community safe, friendly and helpful for all! User Representations and Warranties

Most importantly, all Users need to know that every time you access or use the Platform or receive or perform Delivery Services through the Platform, you expressly agree, represent and warrant that, at the time of each such access or use:

● You are legally entitled to and have the right, authority and capacity to enter into the agreements set forth in these Terms and to fulfill your obligations hereunder.

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● Your use of the Platform is for your sole, personal use and you will not resell to a third party.

● You are at least 18 years of age or such older age as may be required in a State or other jurisdiction that restricts the ability to enter into agreements due to age.If you are not the required age you must not use the Platform and you may not perform Delivery Services.

● You will only create one User account.

● You will keep secure and confidential your User account password or any identification we provide you which allows access to our Platform.

● You will provide Roadie with such proof of identity we reasonably request and will not impersonate any person or entity, or falsify or otherwise misrepresent yourself or your affiliation (actively or by omission) with any person or entity, including Roadie. Drivers must use a true facial picture in their profile when creating a Roadie account.

● You will not represent yourself to be an agent, subcontractor, representative, employee or affiliate of Roadie.

● You will only access and use the Platform and receive or perform Delivery Services for lawful purposes and in accordance with all applicable laws and regulations.

● You will not access or use the Platform, or receive or perform Delivery Services for shipping, sending or storing any unlawful material, for fraudulent purposes, for promoting or encouraging any illegal activity, or for committing or assisting in the commission of a crime.

● You will keep in confidence and shall not disclose, or use for the benefit of others, any and all third parties’ confidential, proprietary, or personally identifiable and/or personal health information of which you may become aware as a User, except as necessary to carry out and perform under these Terms.

● You will not collect or store any information about any other User. You will not access or use any information about any other User other than as allowed through the Platform and only as strictly needed during the performance of a Gig.

● You will not contact any other User directly or outside of the Platform. You shall not contact another User directly once the Gig is complete.

● You will not stalk, intimidate, threaten or otherwise harass or cause physical or mental distress to any third party, including other Users and Roadie staff and representatives.

● You will not copy, or distribute text, graphics, images, music, software, audio, video, information or other like materials related to our Website, Platform or App (“Content“) without written permission from Roadie.

● You will not access or use our Platform or receive or perform Delivery Services in any way that could cause nuisance, annoyance, and inconvenience or could interfere with or negatively affect other Users from fully using or enjoying the Platform or receiving or performing Delivery Services.

● You will not infringe the rights of any third party (including other Users and Roadie) and including, intellectual property, privacy, publicity or contractual rights.

● You will not discriminate against someone based on traits such as age, color, disability, gender identity, marital status, national origin, race, religion, sex, or sexual orientation.

● You will not assist any third-party in any of the above. ALL CONTACT BETWEEN USERS SHOULD END WHEN THE GIG IS COMPLETE. TEXTING, CALLING, VISITING, OR TRYING TO VISIT SOMEONE IN PERSON AFTER THE GIG HAS BEEN COMPLETED IS NOT ALLOWED.

YOU SHOULD IMMEDIATELY ALERT ROADIE IF ANOTHER USER CONTACTS YOU FOR ANY REASON OTHER THAN YOUR GIG.

Keeping the Roadie Community safe, friendly and helpful for all means that all Users of our Platform have a responsibility to treat each other with respect and dignity. That is why Roadie strictly enforces its Non-Discrimination and Respect Others Policies as set forth below. Roadie Non-Discrimination Policy

Roadie and its affiliates prohibit discrimination against any User or other third party based on race, religion, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other characteristic protected under applicable law. Roadie wants all of our Users to feel safe and welcome and we do not tolerate any conduct that we determine to be discriminatory. Such discrimination includes, but is not limited to, intentionally refusing or canceling Gigs solely for the purpose of avoiding a particular neighborhood due to the characteristics of the people or businesses that are located in that area or because you are uncomfortable with certain persons based on traits such as age, color, disability, gender identity, marital status, national origin, race, religion, sex, or sexual orientation. Roadie Respect Others Policy

Roadie prohibits all Users from displaying any aggressive, confrontational, intimidating, threatening or harassing behavior toward others, including without limitation:

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● Hitting, hurting, or intending to hurt any person or animal, or threatening to do the same. Using language or making gestures that could be disrespectful, harassing or threatening.

● Sexual assault or sexual harassment or misconduct of any kind. Assault includes any intentional bodily contact made without explicit consent of the other person, and sexual harassment and misconduct, includes without limitation unconsented to advances, behaviors and remarks like nudging, whistling, winking or flirting, discussing your own or someone else’s sex life, using explicit language, or making jokes about sex.

● Disrespecting personal space and/or privacy, like standing unnecessarily close, or commenting on personal appearance, perceived gender identity, or sexual orientation, or asking unrelated personal questions. ANY USER FOUND TO HAVE VIOLATED ROADIE’S NON-DISCRIMINATION POLICY OR ITS RESPECT OTHERS POLICY WILL IMMEDIATELY LOSE ALL ACCESS TO THE ROADIE PLATFORM.

Background Check Process

All Drivers are required to be screened via a standard background check conducted by a third-party Credit Reporting Agency (“CRA” and

“Background Check”). During registration as a Driver, you are required to provide a valid driver’s license and Social Security Number, and your written consent to Roadie having our CRA conduct a Background Check on you at that time, prior to allowing you to perform Gigs, and also at any time thereafter, as and when determined in our sole discretion, and without any additional consent from you, as may be allowed pursuant to applicable law. The Roadie Background Check Process consists of a criminal background check and Motor Vehicle Record (MVR) report, and does not include a credit check. In order to be eligible to perform certain Gigs and to help protect against theft and fraud, Drivers may be asked to submit additional personal information to verify their identity, including biometric information or identifiers such as a selfie, scan of their driver’s license and/or other government ID or photo, scan of their face, facial patterns, fingerprints, and voice or typing cadence (“biometric data”). Roadie uses various third party technology, tools and services to collect your personal information and biometric data from you. For more information on how your personal information and biometric data are used and disclosed, please see our Privacy Policy at https://www.roadie.com/privacy.

The full details of what is needed to pass the Background Check and other details can be found in our FAQ https://support.roadie.com/hc/en-us/categories/201206323-Drivers. Roadie does not conduct Background Checks or screening on any Sender for the purposes of allowing them to access and use our Platform to arrange for Delivery Services. However Roadie reserves the right to begin conducting such checks and screening of Senders as it deems appropriate in its sole discretion.

Any screening or Background Check process is not a substitute for your good judgment when interacting with other Users. At all times while accessing or using our Platform and during the time of any Gig, you must exercise caution and use your common sense. ALL USERS ACKNOWLEDGE AND AGREE THAT BY ACCESSING AND USING OUR PLATFORM TO RECEIVE OR PERFORM DELIVERY SERVICES, THEY MAY BE EXPOSED TO UNKNOWN THIRD-PARTIES AND CONTENTS IN GIGS THAT MAY BE OR ARE POTENTIALLY DANGEROUS, OFFENSIVE, HARMFUL, UNSAFE OR OTHERWISE OBJECTIONABLE. Related FAQ

Why does Roadie perform Background Checks on Drivers? https://support.roadie.com/hc/en-us/articles/115*********-Why-does-Roadie-perform-a-background-check- What does Roadie’s Background Checks on Drivers?

https://support.roadie.com/hc/en-us/articles/115*********-What-does-Roadie-s-background-checks-include- Can I dispute the results of my Background Check?

https://support.roadie.com/hc/en-us/articles/115*********-Can-I-dispute-the-results-of-my-background-check- Do I have to pay for the Background Check?

https://support.roadie.com/hc/en-us/articles/360*********-Do-I-have-to-pay-for-the-Background-Check-Process- How does Roadie secure my data and personal information? 3

https://support.roadie.com/hc/en-us/articles/115*********-How-does-Roadie-secure-my-data-and-personal-information- DRIVERS’ RESPONSIBILITIES

Generally

It is every Driver’s duty and obligation to know and comply with all applicable federal and state laws relating to the pick-up and delivery locations of any Gig, including without limitation those laws governing the transportation of items over State lines, prohibiting the transportation of certain items both within a State and between States, and age restrictions. Roadie has no liability or responsibility to a Driver or any third party if a Driver fails to comply with these Terms or all applicable laws with respect to the performance of the Gig. Permits, Auto Insurance and Health Insurance

Because Drivers act as their own employer in providing Delivery Services via the Roadie Platform, Roadie does not, and has no responsibility to, provide or pay for any permit, license or insurance a Driver may need or that may be advisable, to perform Delivery Services via the Roadie Platform. Many states require a Driver to have permits and/or licenses to carry certain Gigs. Additionally, many insurance companies will require a Driver to have some level of commercial insurance if using a personal vehicle for business purposes and all Drivers should be aware that their standard automobile liability insurance may not provide them coverage while they are engaged in performing a Gig or while or logged into the App.

Roadie does not provide health insurance, or any other compensation to Drivers if they are hurt or injured while performing a Gig and Roadie does not carry workers’ compensation insurance for any Driver unless specifically required by State law. For these reasons, all Drivers are required to have adequate health insurance prior to performing a Gig. Only you can know if you are physically capable of handling a Gig you agree to deliver and Roadie is not liable to you for any costs or damages you may suffer if you are hurt or injured while performing a Gig. At all times you are solely responsible for the costs of any medical care you may require due to any such injury. It is a Drivers’ responsibility to know what auto insurance, health insurance, licenses and permits are required or recommended and to procure the same prior to offering on Gigs. A Driver must have valid auto insurance in such amounts as required by State Law and its insurer to cover Driver’s performance of Gigs through the Roadie Platform PRIOR to offering on Gigs. A Driver will not be allowed to deliver Gigs and will be removed from the Platform if the Driver does not have auto insurance coverage in at least the minimum amounts required by the State in which the Driver provides Delivery Services. A Driver must carry proof of all required auto insurance coverage at all times while performing Gigs and must provide the same to Roadie and/or other authorities and officials upon request. A DRIVER MUST HAVE THE REQUIRED INSURANCE, LICENSES AND PERMITS TO CARRY ALL ITEMS CONTAINED IN GIG.

ALL DRIVERS SHOULD CHECK WITH PROFESSIONALS TO ENSURE THAT YOU HAVE THE REQUIRED INSURANCE, LICENSES AND PERMITS BEFORE YOU OFFER FOR A GIG.

ROADIE HAS NO RESPONSIBILITY OR LIABILITY FOR ANY DRIVER OR SENDER NOT HAVING THE PROPER AUTHORITY, PERMITS, LICENSES OR INSURANCE TO ENTER INTO THE TRANSACTIONS AGREED UPON ON THE PLATFORM.

Confidential Information

During the performance of Gigs, Drivers will have access to the “Confidential Information” of many third parties, including without limitation, the Confidential Information of Roadie, Senders, and/or Gig recipients. “Confidential Information” means all information, whether oral, written, contained on electronic media or otherwise, to which a Driver is given or has access to, or is made available to the Driver in connection with the performance of Gigs, including without limitation names, addresses, telephone numbers and other information which may be used to specifically identify a person (“PII” or “Personally Identifiable Information”), and health information protected under the Health Insurance Portability and Accountability Act (“HIPPA” and “Protected Health Information”). Confidential Information shall include, without limitation, all information regarding Roadie’s personnel or customer information of Roadie, Senders and/or Gig recipients of which a Driver becomes aware. Roadie and Drivers have special obligations with respect to the protection of Personally Identifiable Information and Protected Health Information and a Driver is responsible for both knowing those obligations and complying with the same. Failure to meet these obligations will result in the Driver’s permanent removal from the Roadie Platform and the Driver shall be prosecuted to the fullest extent of the law. 4

Personally Identifiable Information: Personally Identifiable Information (PII) refers to information that can be used to distinguish or trace an individual’s identity, either alone or when combined with other personal or identifying information that is linked or linkable to a specific individual. It is important to recognize that non-PII can become PII whenever additional information is made available — in any medium and from any source

— that, when combined with other available information, could be used to identify an individual. Roadie and Drivers are under a strict obligation not to use or disclose PII except as necessary to perform and deliver Gigs. Protected Health Information: If a Driver delivers Gigs containing prescriptions, medicines or other medical documents, the Driver may have access to Protected Health Information. Roadie and Drivers are under a strict obligation not to use or disclose the Protected Health Information of anyone except as necessary to perform and deliver Gigs. In addition, these Drivers must comply with all federal, state and local laws, including the Health Insurance Portability and Accountability Act, as amended, and all regulations and agency guidance applicable to “business associates”. To learn more about complying with these regulations, please visit HHS.gov for more information. BY USING THE ROADIE PLATFORM TO RECEIVE OR PERFORM DELIVERY SERVICES YOU MAY AND/OR WILL GAIN KNOWLEDGE OF THIRD PARTIES’ CONFIDENTIAL, PROPRIETARY, PERSONALLY IDENTIFIABLE AND/OR PROTECTED HEALTH INFORMATION. YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT YOU, AS A USER OF THE ROADIE PLATFORM ARE SUBJECT TO A STRICT DUTY TO MAINTAIN THE ABSOLUTE CONFIDENTIALITY OF ALL SUCH CONFIDENTIAL AND PERSONAL INFORMATION AND YOU UNDERSTAND THAT UNDER NO CIRCUMSTANCES MAY YOU DISCLOSE SUCH INFORMATION TO ANY OTHER PERSON OR USE SUCH INFORMATION FOR ANY OTHER REASON THAN TO RECEIVE OR PERFORM DELIVERY SERVICES VIA THE ROADIE PLATFORM. Special Items

Some Gigs contain “Special Items” (as defined below) that may require a Driver to be 21 years of age, or to possess special qualifications, equipment, permits, licenses, insurance and physical capabilities, including Gigs containing alcohol, cigarettes, HAZMAT and other regulated products. Senders are responsible for clearly describing the items included in a Gig so that a Driver knows whether or not they are qualified to offer to perform the Gig.

DRIVERS ARE RESPONSIBLE FOR KNOWING AND COMPLYING WITH ALL RULES AND REQUIREMENTS TO CARRY A GIG CONTAINING ANY SPECIAL ITEMS PRIOR TO OFFERING ON SUCH GIG, WHETHER RULES AND REQUIREMENTS ARE INCLUDED IN THESE TERMS AND/OR IMPOSED BY APPLICABLE LAW.

ANY DRIVER DISCOVERING AN ITEM THAT WAS NOT PROPERLY DESCRIBED OR DISCLOSED BY A SENDER IN A GIG SHALL IMMEDIATELY NOTIFY ROADIE AT *******@******.*** FOR FURTHER DIRECTION. Cigarettes, Tobacco Products, Wine, Beer Or Other Alcoholic Beverages:

● A Driver must be 21 years of age to deliver any Gig containing cigarettes, tobacco products, wine, beer or other alcoholic beverages.

● When delivering a Gig including cigarettes, tobacco products, wine, beer or other alcoholic beverages, a Driver must verify a valid, government-issued identification demonstrating that the Gig recipient is 21 years of age or older.

● When delivering a Gig including wine, beer or other alcoholic beverages, a Driver shall also verify that the Gig recipient is not visibly intoxicated before delivering the Items. Many States have laws prohibiting the delivery of any alcoholic beverages to anyone who is visibly intoxicated and a Driver can be personally liable for doing so. Before offering on a Gig containing any alcoholic beverage a Driver must be familiar with the signs of visible intoxication, full details can be found in our FAQ https://support.roadie.com/hc/en-us/categories/201206323-Drivers. IF A DRIVER CANNOT COMPLETE THE DELIVERY OF A GIG BECAUSE THE RECIPIENT DOES NOT PRODUCE VALID ID AND/OR IS VISIBLY INTOXICATED, THE DRIVER SHALL IMMEDIATELY NOTIFY ROADIE AT *******@******.*** FOR FURTHER DIRECTION. Related FAQ

What do I need to know if I’m Delivering Alcohol?

https://support.roadie.com/hc/en-us/articles/360*********-What-do-I-need-to-know-if-I-m-delivering-alcohol- What are the Signs of Being “Visibly Drunk”?

https://support.roadie.com/hc/en-us/articles/360*********-What-are-the-signs-of-visible-intoxication- Pharmacy Deliveries.A Driver must be 21 years of age to deliver any Gig containing prescription medicine or pharmaceuticals. The Driver must be the only person in the vehicle at all times during the Gig. When taking photos of the items being picked up, the Driver must take the photo so 5

as to not including the patient name or address in the image. Drivers must not leave any Gig containing prescription medicine or pharmaceuticals unattended at any time, and must hand deliver the Gig to a person at the delivery address shown in the App. All Gigs containing prescription medicine will require a signature.

Related FAQ

What Do I Need To Know About Pharmacy Deliveries?

https://support.roadie.com/hc/en-us/articles/360*********-What-do-I-need-to-know-about-pharmacy-deliveries- Live Animals: Drivers MUST transport ALL animals INSIDE an appropriately heated or air-conditioned vehicle, with all temperature controls in good working order. Under no circumstances may any animal be transported in the trunk or trunk bed of any vehicle. Drivers are required to provide the animal food and water at regular intervals, and regular stops to allow the animal to relieve itself and otherwise as needed for the animal(s) in the Gig. Drivers are required to provide any other additional components such as moisture; bedding and securing of packaging within the vehicle should be added as necessary to provide a safe environment during the Gig. Oversized Items: Senders are prohibited from including Oversized Items in Gigs. However many Gigs contain items that are just underneath the Oversized Item limit, and these bulky and/or heavier items require a Driver to have a larger vehicle, special equipment and/or physical strength in order to fulfill the Gig properly. Senders are required to accurately post the size of the Gig they request, and before offering on a Gig containing any bulky or heavy items a Driver is required to have the proper vehicle, equipment and physical capacity to perform the Gig as posted. If a Driver does not have the proper vehicle and/or equipment to fit and secure the Gig and/or are not physically capable of handling a Gig the Driver may not offer on the Gig.

Roadie cannot know whether a particular Driver is physically capable of delivering the Gig offered on. It is the responsibility of Drivers to know and abide by their own physical limits. All Drivers acknowledge and agree that Roadie is not liable to any Driver for any costs or damages you may suffer if you are hurt or injured while performing a Gig and that you are not qualified to receive any heath care or other compensation from Roadie if the Driver is injured performing a Gig – whether or not the Gig contains, bulky, heavy or Oversized Item(s). The US Occupational Safety and Health Administration (OSHA) does not have a standard setting limits on how much a person may lift or carry. However, the National Institute for Occupational Safety and Health (NIOSH) has developed a mathematical model that helps predict the risk of injury based on the weight being lifted and other criteria. You can learn more about the NIOSH standards and how to determine how much weight you should be lifting in our FAQ https://support.roadie.com/hc/en-us/categories/201206323-Drivers. Related FAQ:

How can I know if a Gig is too heavy or over-sized for me to carry? https://support.roadie.com/hc/en-us/articles/360*********-How-can-I-know-if-a-Gig-is-too-heavy-or-over-sized-for-me-to-carry- Inspection of Gig Contents

Drivers have the right to and must inspect Gig contents prior to leaving the pick-up location. If a Driver does not note any damage to an item in the Gig while picking the Gig up, it will be assumed that the damage was caused while in the Driver’s possession and the Driver will be liable therefor. If there is damage to the Gig contents, the Driver should note any damage (it is easiest to take a picture and send it to *******@******.***), and wait for instructions from Roadie on what to do next with the damaged Gig. New In Box Items: If all or part of a Gig contains new-in-box items that have been pre-packaged by the Sender and are not open for a Driver to inspect, a Driver has the responsibility to inspect the outside of the packaging. If there is any damage to the outside of the packaging, the Driver should note the damage and contact Roadie.

Baggage: If all or part of a Gig contains suitcases, pieces of luggage, purses, handbags, wallets, or other bags containing personal effects

(collectively, “Baggage”) the Driver shall have no right to request or to inspect the contents, however a Driver still has the responsibility to inspect the outside of the Baggage. If there is damage to the Baggage, the Driver should note and contact Roadie. A Driver is NEVER under an obligation to take or bring anything that the Driver has not been given the right to inspect as described and limited above and can always cancel the Gig without penalty if a Sender does not allow you to inspect or gives you a hard time about asking to inspect the Gig as required by Roadie.

NO MATTER WHETHER THE GIG IS PRE-PACKAGED OR OPEN FOR INSPECTION, IF A DRIVER DOES NOT NOTE ANY DAMAGE TO AN ITEM IN THE GIG WHILE PICKING THE GIG UP,

IT WILL BE ASSUMED THAT THE DAMAGE WILL HAVE BEEN CAUSED WHILE IN THE DRIVER’S POSSESSION AND THE DRIVER WILL BE LIABLE THEREFOR.

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Driver Teams and Driver Personnel

To the extent permitted by law and subject to these Terms, Drivers may work in teams (“Driver Teams”) and/or may hire or engage others as employees or subcontractors (collectively "Driver Personnel") to perform all or some of the Delivery Services to be provided by the Driver, provided all Driver Team members and all Driver Personnel are registered and have formed an account on the Roadie Platform and meet all requirements applicable to Drivers contained in the Terms including, but not limited to, passing a background check, and agreeing to the Drivers Agreement, prior to Driver using such Driver Personnel to perform Delivery Services on Driver’s behalf. To the extent a Drivers work in a Driver Team, all Drivers in such Team shall be jointly and severally liable for all obligations and liabilities arising from acts and omissions of the Driver Team in performing the Delivery Services. To the extent that a Driver provides Delivery Services using Driver Personnel, Driver shall be solely responsible for the direction and control of the



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