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Houston, TX
December 21, 2019

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Alan Zhu

**** ******* ***** **, ***** Land, TX **479

Email: Phone: 323-***-****

LinkedIn: References available upon request



Relevant Skills


B.S. Public Health Science (Epidemiology Concentration) University of California, Irvine 2014 Minor Social Psychology

BSA/AML Analyst @ Green Dot Corporation Jun 2019-Nov 2019

• Researches, analyzes, and improves the efficacy of rules that flag accounts for review on the Apple Cash product such that false positives are minimized, and review queues are reasonable for investigators to complete given the team resources

• Critically applied knowledge and skills to write SQL and AWS Redshift queries which simplified the analysis of card accounts and streamlined SAR investigations

• Serves as the designated team subject matter expert (SME) of current and future Apple products and the team SME for technical tools such as AWS Redshift, SQL Server, Salesforce, Excel, and proprietary software tools used frequently by the team

• Frequently trained with senior-level AML analysts and self-learned to understand the field of financial crime and deepened my knowledge of money-laundering, human-trafficking, and drug-trafficking schemes run by organized criminal groups that span across states and to recognize these scenarios by transactions and background investigations on customer accounts.

• Furthers knowledge on the field of compliance in a corporate banking setting by understanding the importance of SARs, CTRs, 314.a and 314.b requests and by understanding the role of each party in reporting and stopping suspicious activity Fraud Investigator II @ Green Dot Corporation Oct 2017-Jun 2019

• Independently researched and made risk-reducing decisions on large volumes of accounts (most often 100+, often reviewed 10K+ records/transactions at a time) based on transactions and behavioral patterns of customers, using statistics, risk metrics, current fraud trends, and ad-hoc background investigations

• Created and automated reports in Excel and Microstrategy to improve fraud prevention efforts for self and team members and occasionally created performance evaluation reports for managers, directors, and vice presidents

• Developed, reviewed, and documented procedures to fit the Fraud team’s strategic goals and continued to work with managers and directors to make appropriate adjustments

• Drove initiatives for obtaining tools/queries and delivered on those needs by learning to write simple to complex SQL queries to pull appropriate data for any ad-hoc analysis requests and further developed the queries for dissemination to the team to handle certain situations

• Supervised new hires and trained them on our team’s processes and supported continual skill development such as Microsoft SQL Server query-writing, professionalism, and critical thinking as it applies to fraud

Microsoft Office, Advanced Excel, Intermediate to Advanced Microsoft SQL Server, Intermediate AWS Redshift, SARs, Analysis, Microstrategy, Process Development Experience, Collaborative mindset Dean’s Honor List (GPA>=3.8) 3 quarters

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