Call Center Continuous Improvement
Resume:
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Professional experience
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Academic education
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personal data
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Marcelino Daniel
Deolinda Zala
****************@*****.***
Jan 2022 - Dec 2023
Schlumberger, Luanda
Maintain accurate inventory records; Monitor stock levels to ensure there is sufficient stock without excess; Perform regular inventory audits and cycle counts.
Efficiency
Deolinda Zala Marcelino Daniel
Feb 2014 – Dec 2016
Portuguese
Informatics in the user Optica Ago 2022
Medium Institute of Administration and Management N 2036 “Nova Vida”, Luanda Course: Accounting and Management.
Instituto Superior Politécnico Internacional de Angola, Luanda Online Call Center (Logistics Area)
Punctuality
Technical Skills: SAP GUI, FLM,
Microsoft (Word, Excel, Power
Point).
Feminine
Optimism
Year of Attendance: 4th Year
Financial assistant
Luanda
Committed, logical, optimistic, with a practical and rational approach to resolving challenges and focusing on the continuous improvement of business processes, products and services to serve the company's interests effectively and at the same time contribute to the professional growth of members of the team. team.
Single
Excel (Online)
Honesty
High school
Mar 2024 – Present
Seventh-day Adventist Church, Luanda Monthly
bank reconciliations, accounting record of monthly inflows and outflows of funds, issuance of receipts and proof of inflows, physical counting of financial values and reconciliation with the physical record, preparation and issuance of weekly and monthly reports. Jul 2023
SLB-Private
Dynamism
Higher Education (Degree)
Luanda
Sep 2020 – Present
Angolan
English
Easy adaptation
Course: Management and Business Administration
Inventory Administrator
Customer service; Technical
support; Coordination
of deliveries; Complaints
management; Scheduling deliveries;
Internal communication; Monitoring
performance indicators.
sense of responsibility
Jan 2020 - Dec 2021
Machine Translated by Google
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