Merchandise Associate Sales Floor

*****.********@*****.***/www.linkedin.com/in/umesh-bhatt-ab +1-778-***-****

‘Results-oriented Administrative and Accounts Assistant with expertise in office management and accounting processes, adept at thriving under pressure with minimal supervision. Especially effective at fielding phone calls, coordinating with clients, and liaising between branch offices.’

COSTCO WHOLESALE– Still Creek Drive- Burnaby, BC, Canada Merchandise Associate/Cashier Assistant– December 2023 to till Date

• Restocks and organizes shelves on the sales floor

• Handles customer concerns and inquiries

• Receives deliveries of merchandise

• Coordinates with co-workers for smooth operations

• Attends the cash register as needed

• Maintains inventory of current merchandise levels

• Receive payment by cash, check, credit cards, vouchers, or automatic debits.

• Assist customers by providing information and resolving their complaints.

• Answer customers' questions, and provide information on procedures or policies.

• Maintain clean and orderly checkout areas, and complete other general cleaning duties, such as mopping floors and emptying trash cans. SURYA NEPAL PVT. LTD.– Kathmandu, Nepal

Administrative/Account Assistant– July 2020 to August 2023

• Prepare and review operational reports and schedules to ensure accuracy and efficiency.

• Acquire, distribute, and store supplies.

• Manage paper or electronic filing systems by recording information, updating paperwork, or maintaining documents, such as attendance records or correspondence.

• Establish work procedures or schedules to organize the daily work of administrative staff.

• Supervise administrative staff and provide training and orientation to new staff.

• Learn to operate new office technologies as they are developed and implemented.

• Operate computers programmed with accounting software to record, store, and analyze information.

• Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.

• Calculate, prepare, and issue bills, invoices, account statements, and other financial statements according to established procedures.

• Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

• Calculate costs of materials, overhead, and other expenses, based on estimates, quotations and price lists.

• Compile statistical, financial, accounting, or auditing reports and tables pertaining to such matters as cash receipts, expenditures, accounts payable and receivable, and profits and losses.

SURYA NEPAL PVT. LTD.– Kathmandu, Nepal

Payroll & HR Assistant– September 2016 to June 2020

• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.

• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.

• Explain company personnel policies, benefits, and procedures to employees or job applicants.

• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.

• Search employee files to obtain information for authorized persons and organizations, such as credit bureaus and finance companies.

• Ensuring that compensation for overtime work is calculated at the appropriate rate and that annual leave is calculated accordingly, if applicable.

• Confirming that legally mandated and optional deductions have been processed correctly.

• Preparing and distributing hard copy or electronic paychecks.

• Performing all tasks well before the pay run to ensure staff members are compensated and notified on time.

• Calculation of Gratuity and other Leave Encashment payments.

• Payment processing of Medical, education, and other claims of more than 600 employees CMS NEPAL PVT. LTD.– Kathmandu, Nepal

Bookkeeper- April 2017 to December 2019 “Part Time– Evening Shift”

• Maintain financial records and manage, organize, and reconcile different accounts using both manual and digital bookkeeping systems.

• Record journal transactions, balance accounts, create trial balances, update general ledgers, and compile financial reports.

• Compute and issue payments for payroll, utilities, taxes, and other expenses.

• Fill out and file tax returns, workers' compensation claims, pension contributions, and other required governmental paperwork.

• Draft tax returns and handle personal financial management services.

• Create additional reports on financial statistics, accounts, and other financial data.

• Advise retail customers or internal users on the appropriateness of requested parts, supplies, or materials. Work Experience Software Knowledge/Skills

• Accounting & Administrative

• Multi-tasking & Pressure Handling

• Excellent interpersonal and communication skills

• Merchandise and Inventory Management

• Time Management

• Fun and energetic

• SAP

• SAGE50

• QuickBooks

• Bookkeeping

• HRMS

Burnaby Community & Continuing Education– Burnaby, BC, Canada Diploma- Accounting & Payroll Administration- “Program completion expected by December 06, 2024” Shanker Dev Campus– Kathmandu, Nepal

Management- Master of Business Studies– July, 2019 Nepal Commerce Campus– Kathmandu, Nepal

Management- Bachelor of Business Studies– April, 2016 Best Employee for the year 2020 and Best Employee for January 2022

“English, Nepali, Hindi”

Full Time/Part-Time- Any days Any Shifts (Open work permit) Reference

“References available upon request.”

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