Customer Service Data Entry
Resume:
RESUME
Ruben Pla
Kansas City, Missouri 64127
Cell Phone: 660-***-****
Business Phone: 816-***-****
Email: *********@*****.***
Experience: Hard working fast learning understand the concept. I also do epoxy flooring and concrete polish, and gravel stone decorative. Proficiency with computers skills, understanding of MS Excel, data entry, releasing work orders, filing work orders, ensure production schedule are maintained to uphold shipping requirements, multi-task every jobs orders and resolve problems issue the jobs or orders may have, manage every inventory for production, prioritize departmental production, competition of orders, management on 20 people on different departments, & Bilingual Spanish / English. Customer Service, sales representative, assets manager, and materials. Mid-America Cars Inc.
Facility Maintenance, Jan. 2024 – Present
Facility Maintenance like repair Fort Lift, Man Lift, changing lights, Clean around the facility, Cut and trim grass, Handy man, Machinery Installer, and Maintenace Welders. Elwood Staffing LLC
Carpenter, Jan. 2023 – Oct 2023
2
Project on Unis, Repair, Demo, and another unique project. Fort lift Driver, Handy man, Installer, and Maintenace. Heartland Delivery LLC
Amazon Delivery Driver, Nov. 2021 – May 2022
3500 Manchester Trafficway, Kansas City, MO 64129 816-***-**** Load and unload the truck as a delivery step-truck driver and material handler Safely drive the Amazon step-truck as a step-truck driver (non-CDL) Perform step-truck inspections and use GPS to go to the client location for delivery, inventory checks on package deliver and missing package report. Helping the warehouse to load packages for the drivers. Work History Treadwell LLC
Craftsman, June 2018 – Sept. 2020
1707 East 123rd Terrace Olathe, KS 66061 913-***-**** Helping with installation and cleaning the floor. My work duties were grinding the floor, cleaning and install Epoxy, Poly Crete, MMA Epoxy, Concrete polish. Operate on floor machinery for the demolition. Take a picture and save it on the tablet and file the report of our daily chores.
HR Block
Customer Service Management Specialist, Nov 2014 - June 2019 Downtown Kansas City 1300 Main St, Kansas City MO 64105 1-888-***-**** Assist client and file their taxes, study the IRS laws and regulation. Also, Customer Service Management asked for inquiry for the tax refunds, as well discuss payment option or dispute. File and process complaints and submit confidential inquiry to result the issue of payment or debt.
Columbia Burlap & bag Co.
Management July 2010 – 2015
3
999 Bedford Ave Kansas City, Missouri 64116 816-***-**** Receiving and Releasing Hires, checking on application, working on Excel, and different programs like open system, making a list of production, inventory, checking the schedule and scheduling product and management the personals and working the order that’s needed to go out, and checking on the production reports, multitasks, problem- solving that everything is needed and working with the employees, help and training on automatic wielding operation machine and spot wielding on product and making sure the produce is ready for our customers.
Universal Mgt., Co.
Coordinator Printing Scheduler April 2005 – 2010
5450 Deramus Kansas City, Missouri 64120 816-***-**** Working on Excel, also on different programs, like Baan, Seagate, etc., filing files, filing plates, making the work order, releasing work production, checking with Customer service, scheduling the jobs, ordering plates, burning plates, inventory on production, management on 12 Operators, 3 Collators, 5 regular helps, work on 4 different department on schedule, problem solving, & maintain workflows. Del Monte Fresh Produce N.A. INC. Food Inc.
Maintenance February 2002 – January 2005
6311 Deramus Kansas City, Missouri 64120 816-***-**** Checking on the machinery, making sure the t150, and t100 food packing machinery is working, checking if the electrical wires is not burnt, and troubleshooting the machinery, problem solving any mechanical issue, and a lead person, maintenance on forklift, walker pallet jack’s conveyors, knives, 4 Plax’s door’s etc.,. Also, Bilingual Spanish / English support. Keystone Automobile Operation Co.
Receiver, Stocker, & Returns. March 2002-September 2004 90 Shawnee Ave, Kansas City, KS 66105 913-***-**** I unload the truck that contains the auto parts and the returns, quality check all the returns, re-box the returns, scan it on the scanner, for stock, I also scan the items, for customers pick-ups, and stock everything that is needed. 4
Universal Mgt., Co.
Printing Press July 1999 –November 2001
5450 Deramus Kansas City, Missouri 64120 816-***-**** Operating the Scitex machine, for the product, inspection on the product for lineament, Quality print, repair and change out laser printer heads, trouble shoot, and supervise three employee’s bilingual support. Started out helping the Operator, running the feeders, feeding the machine with different size of paper, and checking ink, inventory on the ink supplies, cleaning the press, cutting the paper in different size, help on machine and maintenance the machine when it’s down.
EDUCATION
Paseo Academy High School 4747 Flora St Kansas City, Missouri Visual Arts, Computer Arts, Special recognition Photographic, Multi-media, animating, Painting, and Drawing. National America University Some College, not graduated Microsoft Office, Excel, Word, 10 key, Photoshop 4.0, Gimp 2.8, Hyper Studio, Routing, and Networking Routers, Understand standard Concept like Linear Bus Topology.
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