Customer Service Representative
Resume:
Holly Peck
Success driven, Detail-oriented, go getter who strives for excellence with perfection being only my half-way mark.
Junction City, KY 40440
*********@*****.***
I am reliable, prompt, and catch on rather quickly, always willing to learn and improve on what I already know, follow directions well, and can also give direction if needed, good problem solver and solution finder, Work well under pressure such as meeting quotas or deadlines, even if they are last minute, accept and welcome constructive criticisms because I want to be the best at what I do, and if I’m not up to par, I want to know how to get there. Able to make and keep commitments, can pass a drug screen, hair, urine, blood or other. Work well alone or with others, self motivating, and success driven. Always willing to help others, and participate in group efforts to complete task in a timely manner. Very independent, and self reliant, but never ashamed to accept or ask for help if needed. Share a common goal with employers that the job be done right the first time and on time, very articulate and well mannered, courteous too and mindful of others, believe strongly in unity and will work hard to achieve it Willing to relocate to: Junction City, KY - Danville, KY Authorized to work in the US for any employer
Work Experience
Customer Service Representative
NuSkin Enterprises-U.s.a
November 2014 to Present
1. Sell and promote products
2. Keep customers satisfied, address their issues in real time. 3. Market market market
Caregiver, DCS, CLS
Homeplace Support Services-Danville, KY
March 2009 to July 2014
Was DCS and CLS, worked with severely mentally handicapped individuals from teenage to senior adult who required 24 hour care, and also worked with highly functioning mentally handicapped adults who lived on their own, in their own home, paying their own bills, I just went in 6 out of 7 days for 8 hours a day every other day and 4 hours on the other days, to assure clients were taking care of them selves and eating, I would clean and transport to the doctor for visits, and meet any other needs the individual had that wasn’t already being met. After 2 years in this position I was promoted to property manager and maintained that role until closing of the company. I managed multiple properties, duplex and multi plex units as well as single family homes and group homes. I overseen individual property managers and maintenance for all units and assured that as a group we could keep all client and tenant files up to date and recertifications done in a timely manner. Kept a log of all property residence and maintained a low vacancy rate. Managed budgets that were severely limited at times and stayed within those constraints. Hired and fired house managers and maintenance staff and assured 100 percent safety of all properties were priority. Showed up on time everytime and was available 24/7, and a list of other managerial duties. Material Handler II
R.H. Donnelley-Danville, KY
December 2008 to March 2009
Material handler 1 and 2, worked on the bindery side saddle wire 902 was my home line, but worked almost all other lines, tandem and saddle wire, did pull a parts and inserts. Waitress/Server, server trainer
Huddle House-Danville, KY
August 2006 to October 2008
Waitress, server trainer, cook, dishwasher, cleaned, stocked, food prep Education
Some college
High school diploma or GED
Skills
• BOX
• Food Prep
• General Labor
• Picker Packer
• Unloading
• Warehousing
• Loading
• Materials Handling
• Shipping & Receiving
• Pallet Jack
• Forklift
• Microsoft Word
• Freight Experience
• Load & Unload
• RF Scanner
• Quality Inspection
• Reach Truck
• Delivery Driver Experience
• Warehouse Management
• English
• Order Picking
• Manufacturing
• Machining
• Order Picker
• Inventory Control
• Assembly
• Heavy Lifting
• Pricing
• Logistics
• Merchandising
• Quality Assurance
• Warehouse Distribution Experience
• Purchasing
• Sales
• Databases
• Communication skills
• Customer service
• Sales
• Databases
• Microsoft Powerpoint
• Negotiation
• Maintenance
• Technical support
• Accounts receivable
• Microsoft Excel
• Windows
• Computer skills
• Data entry
• Typing
• Industrial equipment
• Janitorial experience
• Supervising experience
• Accounts receivable
• Typing
• Purchasing
• Quality assurance
• Merchandising
• Customer service
• Sales
• Technical support
• Pricing
• Assembly
• Accounting
• Conflict management
• Windows
• Hospitality
• Product management
• Leadership
• Records management
• Social media management
• Driving
• Research
• Photography
Certifications and Licenses
Driver's License
January 2020 to January 2024
First Aid Certification
Certified Recovery Specialist
CPR Certification
September 2023 to September 2024
Assessments
Work motivation — Proficient
February 2021
Level of motivation and discipline applied toward work Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I am reliable, prompt, and catch on rather quickly, always willing to learn and improve on what I already know, follow directions well, and can also give direction if needed, good problem solver and solution finder, Work well under pressure such as meeting quotas or deadlines, even if there last minute, accept and welcome constructive criticisms because I want to be the best at what I do, and if I’m not up to par, I want to know how to get there. Able to make and keep commitments, can pass a drug screen, hair, urine, blood or other. Work well alone or with others, self motivating, and success driven. Always willing to help others, and participate in group efforts to complete task in a timely manner. Very independent, and self reliant, but never ashamed to accept or ask for help if needed. Share a common goal with employers that the job be done right the first time and on time, very articulate and well mannered, courteous too and mindful of others, believe strongly in unity and will work hard to achieve it.
Contact this candidate