Project Manager Business Development

Time Management

Business Development

Strategic Planning

Financial Reporting

Negotiation Skills

Client Relationship Management

Team Leadership

Communication

Operations Management

*** *********tion Savannah

Project Manager

Daily inspections of building and structures to determine where the mold damage, water damage and fire damage where located and the estimates to repair .

Asses property damaged caused by fire, water, mold and weather disasters

Execute all water mitigation and extraction services Decontaminate and deodorize indoor space

Monitor and complete drying process

Detailed cleaning of structure and contents

Document all work in software applications

Provide excellent customer service that translate into online reviews Communicate regularly with management and office personnel Establish and maintain a schedule to ensure all services are delivered in a timely manner.

Prepare room / areas for job activities, Set up staging area / containment and equipment for each project

Training and scheduling for new employees

June2023 - December 2023

BUSINESS OPERATIONS MANAGER

787-***-**** · *************************@*******.*** 103 Daylily dr Springfield, GA 31329

FRANCIS A . HERNANDEZ

PROFESSIONAL EXPERIENCE

STRENGTHS AND EXPERTISE

Highly motivated and professional Manager with over 7 years of experience providing high- level support to sales representatives. Proficient in managing calendars, organizing meetings and events, handling confidential documents, and communicating with internal and external stakeholders. Possess exceptional communication and interpersonal skills with a proven ability to work independently and as part of a team. I served as a military police in the armed forces and protect lives and property by enforcing military laws and regulations. Also, responsible for controlling traffic, preventing crime, and responding to emergencies. I was responsible of investigating incidents and collect and safeguard pertinent evidence. Plan, organize, and lead troops and activities in military operations. Training new recruits

Inmates transfer

911 Emergency Dispatch

Answer emergency calls

Monitor of Alarms on Post

Military Police U.S. Army Fort Stewart, Hinesville December 2020- April 2023 In Home Expert AT&T Paramus NJ March 2018 - December 2020 Provide in person device set up. and tech support for customers smart phones, tablets and other consuming electronics

Resolve Operational issues on customer devices other equipment and connectivity Education and device optimization suggestions

Upgrade of exciting accounts

Handle customers escalations and promoting a positive experience Achieving quotas

Managing activities to sell our products

Assist to trainings to stay up to date in the electronics business Managed the performance of team members, conducted performance appraisals, and suggest promotion recommendations

Engaged customers to quickly identify needs, negotiate contracts and close sales. Coordinated sales programs to capitalize on revenue opportunities and maximize profitability.

Skillfully count daily cash, prepare deposits and update financial records with current totals.

Worked closely with all sales personnel to assist with routine sales and handle advanced issues

Established ambitious quotas and helped each team member implement a personalized plan to achieve targets.

Trained t the sales team how to connect with customers and build long-term, productive relationships.

Interviews and recruitment

Manager, Victra Paramus NJ November 2017- March 2018 Education

Turabo University, Gurabo Puerto Rico August 2006- May 2009 2 Yeasd of Accounting

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