Administrative Assistant Office Manager

TE Torrie Essex

Fort Wayne, IN ***** 260-***-**** ************@*****.***

PROFESSIONAL An innovative Office Manager and Administrative Assistant with over 8 years of

SUMMARY experience optimizing productivity, efficiency, and service quality across various

environments. Highly dependable, detailed-oriented, friendly and personable, a

self-starter and team player with the ability to perform well in a multi-tasking

environment.

SKILLS Creative Thinking Microsoft Office

Multitasking and Prioritization Problem Solving

Data Recording Verbal and Written

Data Gathering Communication

Service-Oriented Reliable and Punctual

Flexible and Adaptable Self-Motivated

Attention to Detail Prioritization and Time

Record Sorting and Filing Management

Team Collaboration

WORK HISTORY OFFICE ASSISTANT 12/2019 to 07/2021

State Of Indiana Pendleton, Indiana

Managed Access databases converting complex data into easy-to-interpret

data.

Executed record filing system to improve document organization and

management.

Created PowerPoint presentations for business development purposes.

Generated reports and typed letters in Word and prepared PowerPoint

presentations.

Handled client correspondence and tracked records to foster office

efficiency.

Offered office-wide software support and training, troubleshooting issues

and optimizing usage.

Developed and updated spreadsheets and databases to track, analyze

and report on performance and sales data.

PEN/USDOL OFFICE CLERK 05/2017 to 12/2019

Meritor Pendleton, Indiana

Produced high-quality documents, spreadsheets and presentations for

internal and customer-facing needs.

Drafted professional memos, letters and marketing copy to support

business objectives and growth.

Handled client correspondence and tracked records to foster office

efficiency.

Responded to requests for information from various individuals by

providing apprenticeship documents.

Informed and supported business leaders through consistent

communication and administrative support duties.

Carried out administrative tasks by communicating with clients, distributing

mail and scanning documents.

Provided quality clerical support through data entry, document

management, email correspondence and overseeing operation of office

equipment.

Maintained composure in stressful situations and continued to provide

helpful and kind guest services for fantastic customer satisfaction.

EDUCATION OFFICE CLERK/TEACHER'S AIDE 04/2013 to 05/2017

State Of Indiana Education Department Pendleton, Indiana

1Supported student learning objectives through personalized and small

group assistance.

Set up visual aids, equipment and classroom displays to support teacher's

lesson delivery.

Assisted teachers with classroom management and document

coordination to maintain positive learning environment.

Distributed learning materials such as worksheets, textbooks and

supplemental activities.

Maximized receptive learning by educating students using hands-on

instructional techniques.

Supported classroom activities, including tutoring, grading homework and

reviewing exams.

Supported instructor with test administration, curriculum development and

assignment grading.

Tutored struggling students individually and in small groups to reinforce

learning concepts.

Delivered personalized educational, behavioral and emotional support to

individual students to enable positive learning outcomes.

Assisted and mentored students in groups of up to 12 by reviewing lesson

teachings and areas of struggle

Assisted and mentored students in groups of up to 12 by reviewing lesson

teachings and areas of improvement

1 children

OFFICE ASSISTANT 07/2011 to 04/2013

State Of Indiana - Joni And Friends Pendleton, Indiana

Delivered clerical support by handling range of routine and special

requirements.

Executed record filing system to improve document organization and

management.

Drafted common document templates for use by executives and

employees.

Managed multiple projects simultaneously using organizational and

analytical skills.

Complete quota of 12,000 + wheelchairs annually

EDUCATION Office Manager/Administrative Services 07/2016

United States Department of Labor, Pendleton, Indiana

Business Technology - Computer Applications 03/2013

Grace College, Pendleton, IN

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