Customer Service Accounting Clerk

Vanesa Beatriz Ayosa

*** ******* ***, ******, *******, 33326

Ph# 954-***-****

*********@*******.***

OVERVIEW

Accomplished an administrative management career with over 30 years of experience. Success in delivering sustainable revenue and profit gains in competitive markets. Well-versed in leading staff training and mentoring with experience instilling motivation and promoting teamwork. In parallel with my management side of my personality, I took my time to develop my profession as a therapist. Both combined helped me in many situations and gave me support and innovative tools to approach the different scenarios that appear in real life.

EDUCATION & CREDENTIALS

Bilingual Baccalaureate, Villa Devoto School,4441 Pedro Moran Street, Ciudad Autónoma de Bs As (from 1980 to 1991)

Therapeutic companion Degree, Universidad del Salvador, Ciudad Autónoma de Bs As (1991)

Bachelor of Psychopedagogy, Universidad del Salvador, Ciudad Autónoma de Bs As, Argentina (from 1992 to 1996)

Postgraduate study - master’s in business administration (unfinished degree, thesis missing). Universidad de Belgrano, Ciudad Autónoma de Bs As, Argentina (atended since 03/2000 to 12/2001)

Degree in nursing, Universidad Maimonides, Ciudad Autónoma de Bs As, Argentina (attended from 2019 to 2020 – Not finished due to my coming to USA).

Licensed Cosmetologist – The Beauty Academy – Hialeah, Florida 2022 to 2023

MANAGEMENT OF FOREIGN LANGUAGES

ENGLISH (C2 – CEFR)

First Certificate in English, First Certificate in English (FCE), Villa Devoto school,

Ciudad Autónoma de Bs As. (1991)

Certificate of Proficiency in English (C2 Proficiency), Long Island University, USA (1997)

PORTUGUESE (Intermediate Level)

FUNCEB (1993)

MICROSOFT OFFICE SKILLS (Advanced level)

MS Word,

Excel,

PowerPoint,

Outlook

Data Base

HOBBIES

Riding on my bike

Spending time with my family

WORKING EXPERIENCE

1992 – 1997 HORACIO A. AYOSA INC.

I worked as an accounting clerk. Performed customer service tasks, checking accounts, billing, stock control, inventory, collections, sales management, purchases, import. Bank arbitration. Payments and management of Taxes and Services. HR management. I have learned from each level of our family business.

At the same time, I worked ad honoree at children asylum whether because they have been abandoned or because their parents were involved in criminal issues (Hogar “ADAND” in Ciudad Autonomy de Bs As, “Hogar de Niños de Lomas de Zamora, Buenos Aires; and at a Day care center for adolescents and adults with severe emotional disorders called "Hogar Amanecer" in Villa Ballester, Buenos Aires, offering my services as an expert in psycho-pedagogy.

I have not only worked with my family business, I have also done some work outside in order to acquire some knowledge from other areas and managing personnel. I have done this from 1992 to 2020.

1998 – 1999 Best Toys S.R.L.

Distributor of MAM products - (baby products from Austria) - I carried out administrative tasks, collection management, survey of replacements in supermarkets and points of sale; and I also worked as a secretary dealing with matters of management, importing and supplies.

2000 - 2016 Independent professional

I devoted some time to my career as a Psychopedagogy therapist, I worked with adolescents suffering mild personality disorders, accompanying them at school and helping their teachers looking for a better learning environment.

2017 Medicatec SRL - Distributors of medical and laboratory products - I carried out collection management tasks, checking accounts, and customer service.

2018 - 2024

Ayosa Truck Parts S.A. We sell truck parts from the Iveco Mark and Renault car parts. It’s a family business that has been going on for 50 years. My tasks have been management, administration, retail, distribution, media sales, provider purchase, customer accounts, finance.

2021 – 2024 • Paris salon & spa of SWR

I am a licensed cosmetologist therefore I am in charge of techniques regarding haircut, coloring, hairstyles, nail tech, waxing, and as a manager I deal with customer service, cash management, appointments, communication skills.

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